FM in Healthcare
Facility Management in Healthcare: highly complex and highly stimulating.

Our research focal point “FM in Healthcare” focuses on stakeholder-centric management of non-medical support services in healthcare organisations.
Depending on the setting, we take part as a partner in a research project, as advisors in a service contract or we include students within student projects. Our procedures are holistic, interlinked and systematic with the goal to develop practice-oriented and applicable solutions.
Our Projects
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DIGINUT – Comprehensive Digitalisation of Patient Nutrition Uptake in Health Care
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DC4HC – Digital Competence for Healthcare
The Innosuisse project, Digital Competence for Healthcare (DC4HC), aims to develop a digital platform that will support Swiss healthcare institutions in their digital transformation efforts. In particular, the focus of DC4HC is on the non-medical support services. A state-of-the-art digital maturity model framework ...
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Healing architecture in mental health-care facilities
Systematic literature review on users’ health & well-being in inpatient mental health-care facilities.
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Cleaning Isolation rooms used by Covid-19 patients
The Institute for Facility Management (IFM), together with stakeholders from the healthcare and cleaning sectors has produced a series of training videos on cleaning the isolation rooms used by COVID-19 patients. To train cleaners on how to clean isolation rooms with COVID-19 patients and ensure their safety. This ...
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Data-driven decision support for intracranial aneurysms and hospital catering using Bayesian networks
Clinical decisions in medicine and management decisions in facility management are regularly made on the basis of little evidence or extrapolations and are also influenced by subjective and economic aspects. While data is generated exponentially in medicine due to increasing digitization, there is no framework for ...
Our publications
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Merkle, Thorsten; Wrase, Isabelle,
2023.
Digitizing healthcare patient nutrition intake in Swiss hospitals [paper].
In:
Annual International CHRIE Summer Conference, Phoenix, USA, 19-21 July 2023.
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Gerber, Nicole; Merkle, Thorsten,
2023.
Individualisierte Verpflegung – ein Megatrend.
In:
8. Fachkonferenz – Das Pflegeheim der Zukunft, Blezinger Healthcare, Luzern, Schweiz, 22.-23. Juni 2023.
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Schmitter, Paul; Gatziu Grivas, Stella,
2023.
Die Messung des digitalen Reifegrads.
Clinicum.
2023(3), pp. 58-59.
Available from: https://doi.org/10.21256/zhaw-28509
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Gerber, Nicole; Merkle, Thorsten,
2023.
Improving residents’ wellbeing in senior citizen homes with more individualized food services [paper].
In:
IOP Conference Series: Earth and Environmental Science.
CIB W070 Conference on Facility Management and Maintenance, Trondheim, Norway, 8-11 May 2023.
IOP Publishing.
pp. 012016.
Available from: https://doi.org/10.1088/1755-1315/1176/1/012016
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Schmitter, Paul; Kirecci, Ilyas; Gatziu Grivas, Stella; Hanne, Thomas; Beck, Chantal,
2023.
Transformation Compass für nicht-medizinische Supportprozesse (DE).
ZHAW Zürcher Hochschule für Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-27958
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