FM in Healthcare
Facility Management in Healthcare: highly complex and highly stimulating.
Our research focal point “FM in Healthcare” focuses on stakeholder-centric management of non-medical support services in healthcare organisations.
Depending on the setting, we take part as a partner in a research project, as advisors in a service contract or we include students within student projects. Our procedures are holistic, interlinked and systematic with the goal to develop practice-oriented and applicable solutions.
Our Projects
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FM goes independently / SLA Good Practice for FM in Healthcare
Up until now, work in hospitals has been carried out more or less when called upon and rarely on the basis of systematic, written Service Level Agreements (SLAs). Due to increasing cost pressures and the resulting need for greater efficiency and quality in healthcare, the topic of SLAs is becoming increasingly ...
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Implementation of BIM for a new building - cantonal hospital Baden
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iCareCooperatives
The iCareCoops project tackles the increasing demand for elderly care at a time of limited resources. Eight partners from seven European countries aimed to create novel ICT-driven solutions to empower care givers and older people in need of care to extend the time they can live in their preferred environment by ...
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Offices, Change & Health
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Development of an IT supported assessment tool and a corresponding introduction manual for the relevant Facility Management process applications in hospitals on the basis of an adaptive reference model
The introduction of the diagnosis-related groups/Swiss DRG causes amongst other things a greater demand for transparency, including in non-medical support services [FM] in hospitals. In order to meet this, it is necessary to have a systematic way of measuring and comparing services in order to come up with specific ...
Our publications
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Merkle, Thorsten; Plüss, Till,
2024.
Organisationsformen des Facility Management in Schweizer Akutspitälern.
Wädenswil:
ZHAW Zürcher Hochschule für Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-29640
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Diez, Karin; Rothe, Frank,
2023.
In:
13. Fachkonferenz – Das Spital der Zukunft, Blezinger Healthcare, Luzern, Schweiz, 19.-21. Oktober 2023.
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Merkle, Thorsten; Wrase, Isabelle,
2023.
Digitizing healthcare patient nutrition intake in Swiss hospitals [paper].
In:
Annual International CHRIE Summer Conference, Phoenix, USA, 19-21 July 2023.
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Gerber, Nicole; Merkle, Thorsten,
2023.
Individualisierte Verpflegung – ein Megatrend.
In:
8. Fachkonferenz – Das Pflegeheim der Zukunft, Blezinger Healthcare, Luzern, Schweiz, 22.-23. Juni 2023.
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Schmitter, Paul; Gatziu Grivas, Stella,
2023.
Die Messung des digitalen Reifegrads.
Clinicum.
2023(3), pp. 58-59.
Available from: https://doi.org/10.21256/zhaw-28509
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