Prof. Dr. Thorsten Merkle
Prof. Dr. Thorsten Merkle
ZHAW
School of Life Sciences and Facility Management
Hospitality Management Competency Group
Reidbach
8820 Wädenswil
Work at ZHAW
Position
Head of Expert Group Hospitality and Service Management
Education and Continuing education
Education
- flight instructor FI(A)
Flugschule Grenchen
08 / 2022 - 12 / 2022 - commercial pilot CPL(A)
alpaviation
03 / 2019 - 07 / 2021 - PhD / Business and Management
University of Gloucesterhire
10 / 2011 - 03 / 2017 - Postgraduate Certificate in Higher Education
University of Derby
08 / 2013 - 10 / 2014 - MBA / international Management
Europäische Fernhochschule Hamburg
03 / 2008 - 09 / 2009 - Diplom Betriebswirt (FH)
Hochschule Heilbronn
10 / 1998 - 03 / 2002
Network
Membership of networks
Associate Editor - Journal of Management & Organization
Media presence
Projects
- Catering in care and nursing homes: Challenges and solutions / Project co-leader / Project ongoing
- Angewandte Marktforschung und Konzeptionsentwicklung für das Careum Auditorium / Project leader / Project ongoing
- Digitalisation and technologisation in care homes / Team member / Project ongoing
- Organisationsforschung für ein Kantonsspital / Project leader / Project ongoing
- Hotellerie Benchmark im Gesundheitswesen / Project leader / Project ongoing
- Innovationsforschung für ein Kantonsspital / Project leader / Project completed
- Flexibilität der Verpflegung in Heimen / Team member / Project completed
- Nudging for Sustainability / Deputy project leader / Project completed
- Improving the well-being of residents in care homes by making catering services more flexible with the help of technology / Team member / Project completed
- Tourismus und junge Menschen: UNWTO Students' League Switzerland / Project leader / Project completed
- Spital Muri - Neukonzeption Hotellerie / Project leader / Project completed
- Analyse des Optimierungspotentials im Facility Management beim Fusionsprozess der beiden reformierten Kirchgemeinden Zollikon & Zumikon / Project leader / Project completed
- DIGINUT – Comprehensive Digitalisation of Patient Nutrition Uptake in Health Care / Project co-leader / Project completed
- DC4HC – Digital Competence for Healthcare / Project leader / Project completed
Publications
-
Merkle, Thorsten; Knaus, Dominik; Siegrist, Chantal,
2024.
.
In:
Sigala, Marianna; Fang, Marcela; Yeark, Anastasia; Albrecht, Julia N.; Vorobjovas-Pinta, Oscar, eds.,
Case Based Research in Tourism, Travel, and Hospitality.
Singapore:
Springer.
pp. 179-192.
Available from: https://doi.org/10.1007/978-981-97-1891-7_10
-
Merkle, Thorsten; Knaus, Dominik Lukas; Siegrist, Chantal,
2023.
An exploration of the service innovation gap in Swiss tourism
.
In:
Ratten, Vanessa, ed.,
Entrepreneurship Business Debates.
Singapore:
Springer.
pp. 87-96.
Available from: https://doi.org/10.1007/978-981-99-1071-7_6
-
Hörburger, Norbert; Merkle, Thorsten,
2023.
The Impact of the COVID-19 pandemic on tourism in alpine areas of Switzerland
.
In:
Ratten, Vanessa, ed.,
Heritage Entrepreneurship: Cultural and Creative Pursuits in Business Management.
Singapore:
Springer.
pp. 119-135.
Palgrave Studies in Global Entrepreneurship.
Available from: https://doi.org/10.1007/978-981-19-5149-7_6
-
Golding, Philippa; Merkle, Thorsten,
2022.
Matching business travel with wine tourism : the case of the canton of Grisons, Switzerland
.
In:
Dixit, Saurabh Kumar, ed.,
Routledge Handbook of Wine Tourism.
Routledge.
pp. 395-408.
Available from: https://doi.org/10.4324/9781003143628-35
-
Merkle, Thorsten; Tajeddini, Kayhan; Vlachos, Ilias; Keane, Jim,
2020.
.
In:
Entrepreneurship as empowerment : knowledge spillovers and entrepreneurial ecosystems.
Bingley:
Emerald.
pp. 127-150.
Available from: https://doi.org/10.1108/978-1-83982-550-720201010
-
Knaus, Dominik Lukas; Merkle, Thorsten,
2020.
Open innovation in sports management : the case of the FIFA museum in Zurich, Switzerland
.
In:
Sport entrepreneurship : an economic, social and sustainability perspective subject.
Bingley:
Emerald.
pp. 43-53.
Available from: https://doi.org/10.1108/978-1-83982-836-220201008
-
Merkle, Thorsten; Tajeddini, Kayhan; Mostberger, Sven; Rohner, Sarah; Schmid, Kira; Shaw, Eleanor,
2019.
Digital application : evidence from Zurich airport
.
In:
Tajeddini, Kayhan; Ratten, Vanessa; Merkle, Thorsten, eds.,
Tourism, Hospitality and Digital Transformation.
London:
Routledge.
pp. 147-164.
Available from: https://doi.org/10.4324/9780429054396-9
-
Merkle, Thorsten; Pfenninger, Mirjam,
2024.
In:
International Council on Hotel, Restaurant, and Institutional Education (ICHRIE) Global Conference, Montreal, Canada, 24-26 July 2024.
ZHAW Zürcher Hochschule für Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-31181
-
Merkle, Thorsten; Jeanfavre, Elsa; Gerber, Nicole; Braun, Lisa; Kornsteiner, Tania; Umbricht, Benedikt,
2023.
In:
40th Annual European Council on Hotel, Restaurant, and Institutional Education (EuroCHRIE) Conference, Vienna, Austria, 3-6 October 2023.
Winterthur:
ZHAW Zürcher Hochschule für Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-28843
-
Merkle, Thorsten; Wrase, Isabelle,
2023.
Digitizing healthcare patient nutrition intake in Swiss hospitals [paper].
In:
Annual International CHRIE Summer Conference, Phoenix, USA, 19-21 July 2023.
-
Gerber, Nicole; Merkle, Thorsten,
2023.
Improving residents’ wellbeing in senior citizen homes with more individualized food services [paper].
In:
IOP Conference Series: Earth and Environmental Science.
CIB W070 Conference on Facility Management and Maintenance, Trondheim, Norway, 8-11 May 2023.
IOP Publishing.
pp. 012016.
Available from: https://doi.org/10.1088/1755-1315/1176/1/012016
-
Merkle, Thorsten; Bratschi, Thomas,
2023.
Developing an innovative curriculum for a BSc hospitality program in Switzerland [paper].
In:
Annual International CHRIE Summer Conference, Phoenix, USA, 19-21 July 2023.
-
Merkle, Thorsten; Knaus, Dominik; Siegrist, Chantal,
2022.
Addressing the service innovation gap : the case of a fast food chain [poster].
In:
39th Annual European Council on Hotel, Restaurant, and Institutional Education (EuroCHRIE) Conference, Apeldoorn, The Netherlands, 24-27 October 2022.
Winterthur:
ZHAW Zürcher Hochschule für Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-26008
-
Merkle, Thorsten; Knaus, Dominik; Siegrist, Chantal,
2022.
An exploration of the service innovation gap in Swiss tourism [poster].
In:
2022 Annual International CHRIE Summer Conference, Washington, D.C., USA, 3-6 August 2022.
-
Merkle, Thorsten; Diez, Karin; Gerber, Nicole; Jeanfavre, Elsa,
2024.
Innovationsforschung im Bereich Gästeservice / Hotellerie in Spitälern.
Wädenswil:
ZHAW Zürcher Hochschule für Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-29836
-
Merkle, Thorsten; Plüss, Till,
2024.
Organisationsformen des Facility Management in Schweizer Akutspitälern.
Wädenswil:
ZHAW Zürcher Hochschule für Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-29640
-
Gerber, Nicole; Merkle, Thorsten; Jeanfavre, Elsa,
2023.
Wädenswil:
ZHAW Zürcher Hochschule für Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-26854
-
Merkle, Thorsten,
2022.
Tourism innovation in Spain and Portugal
[review of Joao Leitao, Vanessa Ratten, Vitor Braga (eds.). 2021. Tourism Innovation in Spain and Portugal : New Trends and Developments. Springer, xii, 187 pages. ISBN 978-3-030-80732-0].
Thunderbird International Business Review.
64(6), pp. 709-710.
Available from: https://doi.org/10.1002/tie.22310
-
Klauser, Viola; Pfenninger, Mirjam; Merkle, Thorsten,
2022.
DIGINUT : Digitalisierung und Nutzen von Patientenernährungsdaten.
Wädenswil:
ZHAW Zürcher Hochschule für Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-25314
-
Merkle, Thorsten; Han, Dai-In; Ossola, Paola; Swanger, Nancy; Wang, Lorna,
2024.
In:
International Council on Hotel, Restaurant, and Institutional Education (ICHRIE) Global Conference, Montreal, Canada, 24-26 July 2024.
-
Gerber, Nicole; Merkle, Thorsten,
2023.
Individualisierte Verpflegung – ein Megatrend.
In:
8. Fachkonferenz – Das Pflegeheim der Zukunft, Blezinger Healthcare, Luzern, Schweiz, 22.-23. Juni 2023.
-
Merkle, Thorsten; Kaeuper, Peter,
2021.
DIGINUT : Digitalisierung im Verpflegungsbereich.
In:
FM Perspektiven: FM Innovationen in HC digital, Wädenswil, 26. November 2021.
-
Merkle, Thorsten,
2021.
Foodflow – und plötzlich ist alles digital.
In:
FM Perspektiven: FM Innovationen in HC digital, Wädenswil, 26. November 2021.