Publications and projects according to DDC 647: Management of public households

• Merkle, Thorsten; Diez, Karin; Gerber, Nicole; Jeanfavre, Elsa,

  2024.

  Innovationsforschung im Bereich Gästeservice / Hotellerie in Spitälern.

  Wädenswil:

  ZHAW Zürcher Hochschule für Angewandte Wissenschaften.

  Available from: https://doi.org/10.21256/zhaw-29836

• Merkle, Thorsten; Jeanfavre, Elsa; Gerber, Nicole; Braun, Lisa; Kornsteiner, Tania; Umbricht, Benedikt,

  2023.

  Implementation of service robots in Swiss hospitals and hotels : an investigation of the barriers to use [poster].

  In:

  40th Annual European Council on Hotel, Restaurant, and Institutional Education (EuroCHRIE) Conference, Vienna, Austria, 3-6 October 2023.

  Winterthur:

  ZHAW Zürcher Hochschule für Angewandte Wissenschaften.

  Available from: https://doi.org/10.21256/zhaw-28843

• Gerber, Nicole; Merkle, Thorsten,

  2023.

  Individualisierte Verpflegung – ein Megatrend.

  In:

  8. Fachkonferenz – Das Pflegeheim der Zukunft, Blezinger Healthcare, Luzern, Schweiz, 22.-23. Juni 2023.

• Gerber, Nicole; Merkle, Thorsten,

  2023.

  Improving residents’ wellbeing in senior citizen homes with more individualized food services [paper].

  In:

  IOP Conference Series: Earth and Environmental Science.

  CIB W070 Conference on Facility Management and Maintenance, Trondheim, Norway, 8-11 May 2023.

  IOP Publishing.

  pp. 012016.

  Available from: https://doi.org/10.1088/1755-1315/1176/1/012016

• Simonis, Lisanne,

  2023.

  Customer experiences for senior guests : challenges and opportunities for the hospitality industry.

  Winterthur:

  ZHAW Zürcher Hochschule für Angewandte Wissenschaften.

  Available from: https://doi.org/10.21256/zhaw-30196