FM in Healthcare
Facility Management in Healthcare: highly complex and highly stimulating.
Our research focal point “FM in Healthcare” focuses on stakeholder-centric management of non-medical support services in healthcare organisations.
Depending on the setting, we take part as a partner in a research project, as advisors in a service contract or we include students within student projects. Our procedures are holistic, interlinked and systematic with the goal to develop practice-oriented and applicable solutions.
Our Projects
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Playful support for digital change in care or nursing homes
ImaginEd is a simulation game for supporting digital change in schools. We want to explore the extent to which the game is suitable for use in retirement/nursing homes (APHs) and what needs to be adapted for specific contexts, so that APHs can also be supported.
current, 03/2025 - 02/2026
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RobotCare – User experience in development of service robots for elderly care
Objectives of the project: Establish a systematic dialogue between the technology developers and researchers and the elderly/healthcare institution stakeholders (including medical, care, and service personnel, management, patients, and their families) in both regions and develop a suitable…
current, 09/2024 - 08/2025
Our publications
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Gerber, Nicole; Hofer, Susanne; Beck, Chantal,
2019.
Scientific visualisation of complex interdependencies in hospitals.
Transfer.
2019(1), pp. 8.
Available from: https://doi.org/10.21256/zhaw-4788
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Schmitter, Paul; Kofler, Andrea; Gerber, Nicole; Hofer, Susanne,
2019.
Smart infrastructure - smart services : focus on non-medical support services in hospitals[paper].
In:
Proceedings CIB World Building Congress.
CIB World Building Congress, Hong Kong, 17-21 June 2019.
Hong Kong:
The Hong Kong Polytechnic University.
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Bertel, Diotima; Teles, Soraia; Strohmeier, Flora; Vieira-Marques, Pedro; Schmitter, Paul; Ruscher, Stefan H.; Paúl, Constança; Kofler, Andrea Ch.,
2019.
The best of both worlds : combining digital and human AAL advisory services for older adults[paper].
In:
Bamidis, Panagiotis D.; Ziefle, Martina; Maciaszek, Leszek A., eds.,
Information and Communication Technologies for Ageing Well and e-Health.
4th International Conference on Information and Communication Technologies for Ageing Well and e-Health (ICT4AWE), Funchal, Portugal, 22-23 March 2018.
Heidelberg:
Springer.
pp. 66-82.
Communications in Computer and Information Science ; 982.
Available from: https://doi.org/10.1007/978-3-030-15736-4_4
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Gerber, Nicole; Kuchen, Oliver,
2019.
Towards a standardised definition of room categories for healthcare facilities (RakaS)[paper].
In:
Tucker, Matthew, ed.,
Research papers for the 18th EuroFM Research Symposium EFMC 2019 : 12-15 June 2019 in Dublin, Ireland.
18th EuroFM Research Symposium, EFMC 2019, Dublin, Ireland, 12-15 June 2019.
Schiphol-Rijk:
EuroFM.
pp. 79-87.
Available from: https://doi.org/10.21256/zhaw-17974
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Leiblein, Gabriela; Stuber, Andrea,
2018.
Megatrends und deren Einfluss.
fmpro service.
2018(6), pp. 10-12.
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