FM in Healthcare
Facility Management in Healthcare: highly complex and highly stimulating.

Our research focal point “FM in Healthcare” focuses on stakeholder-centric management of non-medical support services in healthcare organisations.
Depending on the setting, we take part as a partner in a research project, as advisors in a service contract or we include students within student projects. Our procedures are holistic, interlinked and systematic with the goal to develop practice-oriented and applicable solutions.
Our Projects
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Playful support for digital change in care or nursing homes
ImaginEd is a simulation game for supporting digital change in schools. We want to explore the extent to which the game is suitable for use in retirement/nursing homes (APHs) and what needs to be adapted for specific contexts, so that APHs can also be supported.
current, 03/2025 - 02/2026
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RobotCare – User experience in development of service robots for elderly care
Objectives of the project: Establish a systematic dialogue between the technology developers and researchers and the elderly/healthcare institution stakeholders (including medical, care, and service personnel, management, patients, and their families) in both regions and develop a suitable…
current, 09/2024 - 08/2025
Our publications
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Teles, Soraia; Kofler, Andrea Ch.; Schmitter, Paul; Ruscher, Stefan; Paul, Constanca; Bertel, Diotima,
2018.
In:
Röcker, C.; O'Donoghue, J.; Ziefle, M.; Maciaszek, L.; Molloy, W., eds.,
Information and Communication Technologies for Ageing Well and e-Health.
3rd International Conference on Information and Communication Technologies for Ageing Well and e-Health (ICT4AWE), Porto, Portugal, 28-29 April 2017.
Heidelberg:
Springer.
pp. 168-190.
Communications in Computer and Information Science ; 869.
Available from: https://doi.org/10.1007/978-3-319-93644-4_9
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Gerber, Nicole; Redlein, Alexander,
2018.
AmI (Ambient Intelligence) Systeme : Beispiel Technischer Unterhalt mit neuen Akteuren.
In:
FM Perspektiven: FM Innovationen in HC digital, Wädenswil, 20. April 2018.
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Schmitter, Paul; Kofler, Andrea Ch.,
2018.
In:
Tucker, Matthew, ed.,
Research Papers for the 17th EuroFM Research Symposium EFMC 2018, 5-8 2018 June in Sofia, Bulgaria.
17th EuroFM Research Symposium EFMC 2018, Sofia, 5-8 June 2018.
Schiphol-Rijk:
EuroFM.
pp. 119-126.
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Bertel, Diotima; Teles, Soraia; Strohmeier, Flora; Vieira-Marques, Pedro; Schmitter, Paul; Ruscher, Stefan; Paul, Constanca; Kofler, Andrea Ch.,
2018.
High tech, high touch : integrating digital and human AAL advisory services for older adults[paper].
In:
Bamidis, P.; Ziefle, M.; Maciaszek, L., eds.,
Proceedings of the 4th International Conference on Information and Communication Technologies for Ageing Well and e-Health.
4th International Conference on Information and Communication Technologies for Ageing Well and e-Health (ICT4AWE), Funchal, Portugal, 22-23 March 2018.
Setúbal:
SciTePress.
pp. 241-249.
Available from: https://doi.org/10.5220/0006799002410249
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2018.
In:
FM Perspektiven: FM Innovationen in HC digital, Wädenswil, 20. April 2018.
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