Dr. Nicole Gerber
Dr. Nicole Gerber
ZHAW
School of Life Sciences and Facility Management
Hospitality Management Competency Group
Reidbach
8820 WĂ€denswil
Work at ZHAW
Position
- Lecturer, project leader, researcher, developer, coordinator, moderator, counselor
- Digital Health Lab Vorstandsmitglied und Ambassadors Coordinator
Focus
- Healthcare organisation management
- Non-medical services in healthcare institutions
- Business Administration
- Project Management
- Workshop moderation
- Service Management
- Service Catalogues
- Process Management
- Business Process Engineering
- Information systems
- Digital Transformation
- KPIs
- Conceptual Modelling
- Reference Modelling
Teaching
- Lecturer for Project Management (BSc FM)
- Lecturer for Project Management (BSc ADSL)
- Lecturer for health organisation management topics
- Lecturer for Project Management (MAS BA)
Professional development teaching
Experience
- Owner
Project Pace Maker
07 / 2012 - today - Head of Mandates Healthcare
BEG & Partners AG
02 / 2020 - 11 / 2021 - Member of Expert Team
TWZ St.Gallen
02 / 2020 - 11 / 2021 - Owner
Nicole Gerber Administration Support
07 / 2005 - 06 / 2012 - Consulting Business Development
SAP Switzerland AG
08 / 2006 - 06 / 2011 - Research Assistant
ZHAW School of Management and Law, Center for Didactics & Methodology
01 / 2010 - 05 / 2011 - Board Member
Women's Services, Craft and Culture Center Zurich Ltd
05 / 2006 - 10 / 2009 - Project Leader Reorganisation
Miller & Maranta Architekten
01 / 2005 - 11 / 2005 - Project Leader Reorganisation
CVP Switzerland
07 / 2003 - 09 / 2004 - Responsable Service Events
Expo.02 Swiss National Exhibition
06 / 2001 - 11 / 2002
Education and Continuing education
Education
- PhD / Doctor of Philosophy
Liverpool John Moores University (LJMU)
01 / 2015 - 08 / 2019 - MAS / Information Systems
Zurich University of Applied Sciences (ZHAW)
09 / 2012 - 08 / 2014 - MSc / Master of Science in Business Administration (Corporate & Business Development)
University of Applied Sciences St. Gallen (FHS)
09 / 2009 - 08 / 2011 - BSc / Business Administration (Entrepreneurship)
Zurich University of Applied Sciences (ZHAW)
09 / 2006 - 08 / 2009 - Exchange Semester / Business Administration
Berlin School of Economics and Law
02 / 2008 - 08 / 2008
Continuing Education
- Fundamentals of consultation
Zurich University of Teacher Education (PHZH)
09 / 2023 - Effective moderation
ZHAW IAP Institute of Applied Psychology
04 / 2021 - Integrative Rhythm Pedagogy
ImPuls - Schule fĂŒr Musik & Bewegung
03 / 2021 - Hermes Foundation Certificate
TĂV SĂD
02 / 2021 - Conflict Management & Business Mediation
Zurich University of Applied Sciences (ZHAW)
02 / 2018 - ITILÂź Foundation Certificate in IT Service Management
EXIN
03 / 2017 - CAS Higher Education Didactics
Zurich University of Teacher Education (PHZH)
01 / 2016 - PMI Certified Associate in Project Management
Project Management Institute
06 / 2009 - DiplÎme de français des affaires, 1er degré
Chambre de commerce et dâindustrie de rĂ©gion Paris Ile-de-France
09 / 2007 - Cambridge English Proficiency
University of Cambridge
06 / 1995
Network
Membership of networks
- spm Swiss Project Management Association, Expert group Project Management in Healthcare (Community initiator and cordinator)
- spm Swiss Project Management Association, Expert group Project Management in Higher Education (Community initiator and coordinator)
- ISO/TC 304 Healthcare Organisation Management
- HSI Journal of Healthcare Management Standards (JHMS) (Associated Editor)
- ZHAW Digital Health Lab
- ZHAW Dept. N Scientfic Committee Health Research Hub (Member)
ORCID digital identifier
Awards
- Digital Shaper Engagement Award
ZHAW digital Community
11 / 2023 - ZHAW SML Exchange Student of the Year
ZHAW School of Management and Law
08 / 2009
Social media
Projects
- RobotCare â User experience in development of service robots for elderly care / Deputy project leader / Project ongoing
- Bedarfsgerechte Soziale Assistenzroboter fĂŒr Personen mit Demenz / Team member / Project ongoing
- Digitalisation and technologisation in care homes / Team member / Project ongoing
- Catering in care and nursing homes: Challenges and solutions / Project co-leader / Project completed
- Innovationsforschung fĂŒr ein Kantonsspital / / Project completed
- FlexibilitÀt der Verpflegung in Heimen / Project leader / Project completed
- Improving the well-being of residents in care homes by making catering services more flexible with the help of technology / Project leader / Project completed
- Data-driven decision support for intracranial aneurysms and hospital catering using Bayesian networks / Project co-leader / Project completed
- Determining the strategic need for action in the digitalization of hospitals on a normative, strategic and operational level / Project co-leader / Project completed
- Data analysis as a basis for the development of a KPI system for non-medical support services in hospitals / Project leader / Project completed
- Platform Health / Project co-leader / Project completed
- Standardized Room Categories in Hospitals (RakaS) / Project leader / Project completed
- AALBridge / Project co-leader / Project completed
- Digital Services as part of the non-medical support services in hospitals / Project leader / Project completed
- Project Management in Hospitals (FM) / Project leader / Project completed
- Facility Management goes independently: SLA Good Practice for Facility Management in Healthcare / Project leader / Project completed
- Development of an IT supported assessment tool and a corresponding introduction manual for the relevant Facility Management process applications in hospitals on the basis of an adaptive reference model / Project leader / Project completed
- Chart of accounts, cost center structures and cost unit accounting for non-medical support services in hosptials (KoKoS) / Project co-leader / Project completed
- Service Catalogue for Non-medical Support Services in Hospitals (LekaS) / Project leader / Project completed
- Service Allocation Model for Non-medical Support Services / Project leader / Project completed
- Wirksamkeit von Kostform-Optimierungen in Schweizer AkutspitÀlern / Team member / Project completed
Publications
-
Gerber, Nicole; Verhoeven, Christine; Hofer, Susanne,
2016.
How FM can enable the increasing need for process orientation in hospitals.
Journal fĂŒr Facility Management.
2016(13), pp. 7-19.
Available from: https://doi.org/10.34749/jfm.2017.2435
-
Hofer, Susanne; Gerber, Nicole,
2015.
International Journal of Facility Management.
6(1).
Available from: https://doi.org/10.21256/zhaw-3462
-
Gerber, Nicole,
2014.
International Journal of Facility Management.
5(2).
Available from: https://doi.org/10.21256/zhaw-3461
-
Hofer, Susanne; Gerber, Nicole,
2013.
International Journal of Facility Management.
4(3).
Available from: https://doi.org/10.21256/zhaw-3412
-
Merkle, Thorsten; Jeanfavre, Elsa; Gerber, Nicole; Braun, Lisa; Kornsteiner, Tania; Umbricht, Benedikt,
2023.
In:
40th Annual European Council on Hotel, Restaurant, and Institutional Education (EuroCHRIE) Conference, Vienna, Austria, 3-6 October 2023.
Winterthur:
ZHAW ZĂŒrcher Hochschule fĂŒr Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-28843
-
Gerber, Nicole; Merkle, Thorsten,
2023.
Improving residentsâ wellbeing in senior citizen homes with more individualized food services [paper].
In:
IOP Conference Series: Earth and Environmental Science.
CIB W070 Conference on Facility Management and Maintenance, Trondheim, Norway, 8-11 May 2023.
IOP Publishing.
pp. 012016.
Available from: https://doi.org/10.1088/1755-1315/1176/1/012016
-
Gerber, Nicole; Anand, Monica; Hofer, Susanne,
2021.
Towards a multi-stakeholder approach in healthcare facilities planning and designing [paper].
In:
Proceedings from the 4th Conference on Architecture Research Care & Health.
4th Conference on Architecture Research Care & Health (ARCH19), Trondheim, Norway, 12-13 June 2019.
Oslo:
SINTEF Academic Press.
pp. 210-219.
SINTEF Proceedings ; 8.
Available from: https://doi.org/10.21256/zhaw-23655
-
Gerber, Nicole; Kuchen, Oliver,
2019.
Towards a standardised definition of room categories for healthcare facilities (RakaS) [paper].
In:
Tucker, Matthew, ed.,
Research papers for the 18th EuroFM Research Symposium EFMC 2019 : 12-15 June 2019 in Dublin, Ireland.
18th EuroFM Research Symposium, EFMC 2019, Dublin, Ireland, 12-15 June 2019.
Schiphol-Rijk:
EuroFM.
pp. 79-87.
Available from: https://doi.org/10.21256/zhaw-17974
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Gerber, Nicole; TschĂŒmperlin, Carina; Hofer, Susanne,
2017.
Taking off : conceptual model for FM in airports [paper].
In:
Research Papers for Eurofmâs 16th Research Symposium.
EuroFMâs 16th Research Symposium, Madrid, Spain, 25-28 April 2017.
Lyngby:
Polyteknisk Forlag.
pp. 54-64.
Available from: https://doi.org/10.21256/zhaw-1495
-
Gerber, Nicole,
2017.
Towards a standardized definition of room categories for healthcare facilities (RakaS) [paper].
In:
IFMA World Workplace Europe Academic and Research (A&R) Track Stockholm, Sweden 30 May 2017 : Conference Proceedings.
IFMA World Workplace Europe, Academic and Research (A&R) Track, Stockholm, Sweden, 30 May 2017.
Stockholm:
IFMA Foundation.
pp. 17-25.
Available from: https://doi.org/10.21256/zhaw-3498
-
Gerber, Nicole; Hofer, Susanne,
2016.
In:
Research Papers for EUROFMâs 15th Research Symposium.
EuroFMâs 15th Research Symposium, Milan, Italy, 8-9 June 2016.
Lyngby:
Polyteknisk Forlag.
pp. 186-197.
Available from: https://doi.org/10.21256/zhaw-1501
-
Gerber, Nicole; TschĂŒmperlin, Carina; Mohd-Noor, Nasali; Hofer, Susanne,
2016.
Towards enterprise application integration principles for facility management software in hospitals [paper].
In:
IFMA Academic and Research (A&R) Track.
IFMA World Workplace Conference & Expo 2016 , San Diego, United States, 05-07 October 2016.
International Facilities Management Association.
pp. 19-26.
Available from: https://doi.org/10.21256/zhaw-1506
-
Hofer, Susanne; Gerber, Nicole,
2015.
In:
EuroFM 2015 Proceedings.
EuroFM, Glasgow, Ireland, 2015.
EuroFM Network.
pp. 20-25.
Available from: https://doi.org/10.21256/zhaw-1488
-
Gerber, Nicole,
2024.
Transfer English edition.
2024(1), pp. 9.
Available from: https://doi.org/10.21256/zhaw-30523
-
Merkle, Thorsten; Diez, Karin; Gerber, Nicole; Jeanfavre, Elsa,
2024.
Innovationsforschung im Bereich GÀsteservice / Hotellerie in SpitÀlern.
WĂ€denswil:
ZHAW ZĂŒrcher Hochschule fĂŒr Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-29836
-
Gerber, Nicole; Merkle, Thorsten; Jeanfavre, Elsa,
2023.
WĂ€denswil:
ZHAW ZĂŒrcher Hochschule fĂŒr Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-26854
-
Gerber, Nicole,
2022.
Journal of Healthcare Management Standards.
2(1), pp. 72.
Available from: https://doi.org/10.4018/JHMS.315772
-
Gerber, Nicole; Fieseler, Lars; Hirsch, Sven; Neutsch, Lukas; Papadopoulou, Athina; Smits, Theo,
2022.
Clinicum.
2022(6), pp. 80-81.
Available from: https://doi.org/10.21256/zhaw-26376
-
Gerber, Nicole,
2022.
Zielorientiert und vernetzt : das ZHAW Digital Health Lab.
Clinicum.
2022(5), pp. 73-74.
Available from: https://doi.org/10.21256/zhaw-26127
-
Gerber, Nicole; Hollenstein, Lukas,
2022.
Wie die Digitalisierung den Food Service im Care Bereich erreicht.
Clinicum.
2022(4), pp. 79-80.
Available from: https://doi.org/10.21256/zhaw-25448
-
Spinner, Georg; Gerber, Nicole,
2022.
Bayesian network analysis for data-driven decision support.
TRANSFER Special.
pp. 20.
Available from: https://doi.org/10.21256/zhaw-25931
-
Spinner, Georg; Gerber, Nicole,
2022.
Datengetriebene EntscheidungsunterstĂŒtzung mittels Bayesâscher Netzwerke.
TRANSFER Spezial.
pp. 20.
Available from: https://doi.org/10.21256/zhaw-25930
-
Gerber, Nicole; Schmitter, Paul,
2021.
Es werde Licht im dunklen Digital-Urwald.
fmpro service.
2021(4), pp. 20-21.
Available from: https://doi.org/10.21256/zhaw-23064
-
KrĂ€henbĂŒhl, Andrea; Gerber, Nicole; Höhener, Rebecca; Hollenstein, Lukas,
2021.
Simulationen von Verpflegungsprozessen : auf Knopfdruck zur richtigen Entscheidung.
fmpro service.
2021(4), pp. 22-24.
Available from: https://doi.org/10.21256/zhaw-23063
-
Gerber, Nicole,
2021.
WĂ€denswil:
ZHAW ZĂŒrcher Hochschule fĂŒr Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-22581
-
Gerber, Nicole,
2021.
Patient or customer-centred service provision? : both â it depends!.
WĂ€denswil:
ZHAW ZĂŒrcher Hochschule fĂŒr Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-22171
-
Gerber, Nicole; et al.,
2021.
Service- and recovery-oriented service provision in healthcare organisations.
WĂ€denswil:
ZHAW ZĂŒrcher Hochschule fĂŒr Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-22172
-
Gerber, Nicole; Kirecci, Ilyas; Klauser, Viola; KrĂ€henbĂŒhl, Andrea; Nörr-Pfenninger, Susanne; Pericin HĂ€fliger, Irina; Schmitter, Paul; Hofer, Susanne,
2020.
WĂ€denswil:
ZHAW ZĂŒrcher Hochschule fĂŒr Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-21153
-
Gerber, Nicole,
2020.
Auf dem steinigen Weg zum Kennzahlensystem-Gipfel.
Heime und SpitÀler.
Available from: https://www.heimeundspitaeler.ch/news/news-details/auf-dem-steinigen-weg-zum-kennzahlensystem-gipfel
-
Gerber, Nicole,
2020.
WĂ€denswil:
ZHAW ZĂŒrcher Hochschule fĂŒr Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-21154
-
Gerber, Nicole; Kirecchi, Ilyas,
2020.
Kennzahlensystem fĂŒr nicht-medizinische Leistungen in SpitĂ€lern (KensyS) : Grundlagendokumentation.
WĂ€denswil:
ZHAW ZĂŒrcher Hochschule fĂŒr Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-19745
-
Gerber, Nicole,
2020.
ZHAW ZĂŒrcher Hochschule fĂŒr Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-20160
-
Gerber, Nicole,
2020.
Sag mir wo die Daten sind, wo sind sie geblieben....
Clinicum.
2020(2), pp. 57-58.
Available from: https://doi.org/10.21256/zhaw-20053
-
Gerber, Nicole,
2020.
Shedding light into the application thicket.
Transfer.
Available from: https://doi.org/10.21256/zhaw-20158
-
Gerber, Nicole; Kuchen, Oliver,
2019.
Catalogue de prestations non mĂ©dicales (LekaS) : version 2.0: traduit de lâallemand.
WĂ€denswil:
ZHAW ZĂŒrcher Hochschule fĂŒr Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-19152
-
Gerber, Nicole; Stuber, Kurt; Baacke, Lars,
2019.
WĂ€denswil:
ZHAW ZĂŒrcher Hochschule fĂŒr Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-19153
-
Gerber, Nicole; Kuchen, Oliver,
2019.
WĂ€denswil:
ZHAW ZĂŒrcher Hochschule fĂŒr Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-19151
-
Gerber, Nicole; Kirecci, Ilyas,
2019.
(T)raumkategorisierung fĂŒr das Raummanagement von Morgen.
Clinicum.
2019(5), pp. 97-99.
Available from: https://doi.org/10.21256/zhaw-18488
-
Gerber, Nicole; Stuber, Kurt; Baacke, Lars,
2019.
Referenzkatalog der ICT Services im Gesundheitswesen sorgt fĂŒr mehr Transparenz.
SwissICT Magazin.
2019(3), pp. 12.
Available from: https://www.swissict.ch/app/uploads/2019/08/swissICT-Mitgliedermagazin-03-19-web.pdf
-
Gerber, Nicole; Stuber, Kurt; Baacke, Lars,
2019.
WĂ€denswil:
ZHAW ZĂŒrcher Hochschule fĂŒr Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-19325
-
Gerber, Nicole; Kuchen, Oliver,
2019.
Leistungskatalog fĂŒr nicht-medizinische Leistungen in SpitĂ€lern (LekaS) Version 2.0.
WĂ€denswil:
ZHAW ZĂŒrcher Hochschule fĂŒr Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-4789
-
Gerber, Nicole,
2019.
Können SpitÀler von FlughÀfen «lernen»?.
Arzt, Spital, Pflege: das Schweizer Fachmagazin fĂŒr das Gesundheitswesen.
36(2), pp. 12-13.
Available from: https://doi.org/10.21256/zhaw-3279
-
Gerber, Nicole; Kuchen, Oliver,
2019.
Clinicum.
2019(2), pp. 128-129.
Available from: https://doi.org/10.21256/zhaw-3217
-
Gerber, Nicole; Hofer, Susanne,
2019.
Mehr Transparenz im nicht-medizinischen Bereich des Gesundheitswesens.
Transfer.
2019(1), pp. 8.
Available from: https://doi.org/10.21256/zhaw-3284
-
Gerber, Nicole; Kuchen, Oliver,
2019.
RakaS 2.0: Raumkategorisierung fĂŒr SpitĂ€ler : Dokumentation.
WĂ€denswil:
ZHAW ZĂŒrcher Hochschule fĂŒr Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-3275
-
Gerber, Nicole; Kuchen, Oliver,
2019.
RakaS 2.0: room categorisation for hospitals : documentation.
WĂ€denswil:
ZHAW ZĂŒrcher Hochschule fĂŒr Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-3239
-
Gerber, Nicole; Hofer, Susanne; Beck, Chantal,
2019.
Scientific visualisation of complex interdependencies in hospitals.
Transfer.
2019(1), pp. 8.
Available from: https://doi.org/10.21256/zhaw-4788
-
Schmitter, Paul; Kofler, Andrea; Gerber, Nicole; Hofer, Susanne,
2019.
Smart infrastructure - smart services : focus on non-medical support services in hospitals [paper].
In:
Proceedings CIB World Building Congress.
CIB World Building Congress, Hong Kong, 17-21 June 2019.
Hong Kong:
The Hong Kong Polytechnic University.
-
Gerber, Nicole; Tucker, Matthew; Hofer, Susanne,
2018.
WĂ€denswil:
ZHAW ZĂŒrcher Hochschule fĂŒr Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-4971
-
Gerber, Nicole,
2018.
Mission possible - Ja, aber....
Heime und SpitÀler.
2018(4), pp. 46-47.
Available from: https://doi.org/10.21256/zhaw-4882
-
Gerber, Nicole; Beck, Chantal,
2018.
Clinicum.
2018(5), pp. 126-128.
Available from: https://doi.org/10.21256/zhaw-4881
-
Gerber, Nicole; Hofer, Susanne; SchlĂŒchter, Heinz,
2018.
Wenig Transparenz bei den Kosten.
Best Partner fĂŒr Kliniken, SpitĂ€ler und Heime.
pp. 10.
Available from: https://doi.org/10.21256/zhaw-3438
-
Gerber, Nicole; Kofler, Andrea,
2018.
Ambient intelligence : was heisst das konkret?.
Heime und SpitÀler.
2018(3), pp. 22.
Available from: https://doi.org/10.21256/zhaw-3935
-
Gerber, Nicole,
2018.
Neue ISO-Standards zum Thema «Healthcare Organization Management».
Clinicum.
2018(4), pp. 138-139.
Available from: https://doi.org/10.21256/zhaw-1430
-
Wattenhofer, Dominik; Gerber, Nicole,
2018.
Im Fokus: innovative Entsorgungsalternative fĂŒr Schweizer SpitĂ€ler.
Arzt, Spital, Pflege: das Schweizer Fachmagazin fĂŒr das Gesundheitswesen.
35(3), pp. 16-17.
Available from: https://doi.org/10.21256/zhaw-1434
-
Kofler, Andrea; Gerber, Nicole; Schmitter, Paul,
2018.
Versorgung Digital : AALBridge.
Transfer.
2018(1), pp. 11.
Available from: https://doi.org/10.21256/zhaw-3636
-
Gerber, Nicole; Hofer, Susanne,
2018.
Integration von nicht-medizinischen Supportprozessen.
Management & Krankenhaus.
2018(3), pp. 18.
Available from: https://doi.org/10.21256/zhaw-3655
-
Gerber, Nicole,
2018.
spm Fachgruppe "Projektmanagement in der Hochschul-Lehre".
ProjektManagement aktuell.
2018(5), pp. 64.
Available from: https://doi.org/10.21256/zhaw-4977
-
Gerber, Nicole; TschĂŒmperlin, Carina; Wattenhofer, Dominik; Hofer, Susanne,
2017.
KenkaS - Key performance catalogue for non-medical support services in hospitals.
Winterthur:
ZHAW ZĂŒrcher Hochschule fĂŒr Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-3488
-
Gerber, Nicole; Perschel, Wolfgang; TschĂŒmperlin, Carina; Wattenhofer, Dominik; Hofer, Susanne,
2017.
ApplikaS â Application catalogue for non-medical support services in hospitals.
Winterthur:
ZHAW ZĂŒrcher Hochschule fĂŒr Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-3492
-
Gerber, Nicole; TschĂŒmperlin, Carina; Hofer, Susanne,
2017.
PromoS - Process model for non-medical support services in hospitals.
Winterthur:
ZHAW ZĂŒrcher Hochschule fĂŒr Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-3491
-
Gerber, Nicole; Lange, Stefanie,
2017.
Winterthur:
ZHAW ZĂŒrcher Hochschule fĂŒr Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-3490
-
Gerber, Nicole,
2017.
Patient Projektmanagement im Spital.
Heime und SpitÀler.
2017(3), pp. 15-17.
Available from: https://doi.org/10.21256/zhaw-1560
-
Gerber, Nicole,
2017.
Projektmanagement in SpitÀlern (PM in HC) - Bestandsaufnahme und Handlungsempfehlungen.
Winterthur:
ZHAW ZĂŒrcher Hochschule fĂŒr Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-3560
-
Gerber, Nicole; Hofer, Susanne,
2017.
RemoS - Reference model for non-medical support services in hospitals.
Winterthur:
ZHAW ZĂŒrcher Hochschule fĂŒr Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-3489
-
Möller, Christian; Moser, Adrian; Gerber, Nicole,
2017.
Winterthur:
ZHAW ZĂŒrcher Hochschule fĂŒr Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-1511
-
Gerber, Nicole; Hofer, Susanne,
2017.
FM-Kennzahlen und -Prozesse im Spital aktiv gestalten.
Best Partner fĂŒr Kliniken, SpitĂ€ler und Heime.
pp. 116-117.
Available from: https://doi.org/10.21256/zhaw-3509
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Gerber, Nicole; Hofer, Susanne,
2017.
FM-Kennzahlen und -Prozesse im Spital aktiv gestalten : RemoS.
fmpro service.
2017(2), pp. 26-27.
Available from: https://doi.org/10.21256/zhaw-1484
-
Weigele, Christian; Imark, Patric; Fitterer, René; Gerber, Nicole,
2017.
LesapS - Leitfaden zum Einsatz von SAP fĂŒr Facility Management in Healthcare.
Winterthur:
ZHAW ZĂŒrcher Hochschule fĂŒr Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-3493
-
Hinnen, Barbara; Gerber, Nicole; Hofer, Susanne,
2017.
Perfekt aufeinander abgestimmte FM-Leistungen im Spital â dank dem SLA-Good Practice Ansatz [paper].
In:
InServFM Tagungsband.
InServFM, Frankfurt am Main, Deutschland, 21.-23. Februar 2017.
Auerbach:
Verlag Wissenschaftliche Scripten.
pp. 252-257.
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Gerber, Nicole; LĂŒbcke, Maren; Reschwamm, Katrin; Wellig, Peter,
2017.
ProjektManagement aktuell.
2017(2), pp. 30-37.
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Hofer, Susanne; Gerber, Nicole,
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InServFM, Frankfurt am Main, Deutschland, 21.-23. Februar 2017.
Auerbach:
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pp. 81-90.
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Gerber, Nicole; Hofer, Susanne,
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Transfer.
2017(1), pp. 10.
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Gerber, Nicole; Perschel, Wolfgang; TschĂŒmperlin, Carina; Wattenhofer, Dominik; Hofer, Susanne,
2016.
ApplikaS : Applikationenkatalog fĂŒr nicht-medizinische Supportleistungen in SpitĂ€lern.
Winterthur:
ZHAW ZĂŒrcher Hochschule fĂŒr Angewandte Wissenschaften.
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Gerber, Nicole; TschĂŒmperlin, Carina; Wattenhofer, Dominik; Hofer, Susanne,
2016.
Winterthur:
ZHAW ZĂŒrcher Hochschule fĂŒr Angewandte Wissenschaften.
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Gerber, Nicole; Lange, Stefanie,
2016.
Winterthur:
ZHAW ZĂŒrcher Hochschule fĂŒr Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-1510
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Gerber, Nicole; TschĂŒmperlin, Carina; Hofer, Susanne,
2016.
PromoS : Prozessmodell fĂŒr nicht-medizinische Supportleistungen in SpitĂ€lern.
Winterthur:
ZHAW ZĂŒrcher Hochschule fĂŒr Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-1504
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Gerber, Nicole; Hofer, Susanne,
2016.
RemoS - Referenzmodell fĂŒr nicht-medizinische Supportleistungen in SpitĂ€lern : basierend auf LekaS.
Winterthur:
ZHAW ZĂŒrcher Hochschule fĂŒr Angewandte Wissenschaften.
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Gerber, Nicole,
2016.
Winterthur:
ZHAW ZĂŒrcher Hochschule fĂŒr Angewandte Wissenschaften.
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Gerber, Nicole; Perschel, Wolfgang,
2016.
Clinicum.
2016(3), pp. 98-99.
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Gerber, Nicole; Hinnen, Barbara; TschĂŒmperlin, Carina,
2016.
In:
Here we go! : Standortbestimmung einer Milliardenbranche.
Symposium Facility Management - here we go! Standortbestimmung einer Milliardenbranche, ZĂŒrich, 11. November 2016.
Winterthur:
ZHAW ZĂŒrcher Hochschule fĂŒr Angewandte Wissenschaften.
pp. 79-84.
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Honegger, Franziska; Hofer, Susanne; Gerber, Nicole; ZĂŒger, Gabriela,
2016.
Adjacent Government.
2016(10), pp. 22-23.
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Gerber, Nicole,
2016.
Winterthur:
ZHAW ZĂŒrcher Hochschule fĂŒr Angewandte Wissenschaften.
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Gerber, Nicole; Honegger, Franziska; ZĂŒger, Gabriela; Hofer, Susanne,
2016.
Clinicum.
2016(2), pp. 116-117.
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Gerber, Nicole; Honegger, Franziska,
2016.
Projektmanagement im Bereich FM in KrankenhÀusern der Zukunft [paper].
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Tagungsband INservFM 2016.
INservFM, Frankfurt am Main, Deutschland, 23.-25. Mai 2016.
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Verlag Wissenschaftliche Scripten.
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Hofer, Susanne; Honegger, Franziska; ZĂŒger, Gabriela; Gerber, Nicole,
2016.
The strategic necessity of Facility Management.
International Innovation.
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Gerber, Nicole; LĂ€uppi, Viola,
2015.
Winterthur:
ZHAW ZĂŒrcher Hochschule fĂŒr Angewandte Wissenschaften.
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Gerber, Nicole,
2015.
Leistungskatalog fĂŒr nicht-medizinische Supportleistungen.
Transfer.
2015(2), pp. 6.
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Gerber, Nicole; LĂ€uppi, Viola,
2015.
Winterthur:
ZHAW ZĂŒrcher Hochschule fĂŒr Angewandte Wissenschaften.
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Gerber, Nicole,
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Tagungsband Kongress Facility Management.
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Mesago.
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Gerber, Nicole; LĂ€uppi, Viola,
2015.
Winterthur:
ZHAW ZĂŒrcher Hochschule fĂŒr Angewandte Wissenschaften.
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Gerber, Nicole; LĂ€uppi, Viola,
2014.
Clinicum.
2014(5), pp. 68-70.
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LĂ€uppi, Viola; Gerber, Nicole,
2014.
Leistungszuordnungsmodell fĂŒr nicht-medizinische Leistungen.
fmpro service.
2014(2), pp. 6-7.
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Sandamirskaya, Yulia; Gerber, Nicole,
2024.
Robotik fuÌr Heime â was ist moÌglich, was noÌtig?.
In:
9. Fachkonferenz â Das Pflegeheim der Zukunft, Blezinger Healthcare, Interlaken, Schweiz, 20.-21. Juni 2024.
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Gerber, Nicole; Diez, Karin,
2024.
In:
Robotics in Healthcare â current uses and future challenges, Zurich, Switzerland, 13 June 2024.
Available from: https://harmony-eu.org/wp-content/uploads/2024/08/4_Robots-as-service-providers_Gerber-Diez.pdf
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Gerber, Nicole; Merkle, Thorsten,
2023.
Individualisierte Verpflegung â ein Megatrend.
In:
8. Fachkonferenz â Das Pflegeheim der Zukunft, Blezinger Healthcare, Luzern, Schweiz, 22.-23. Juni 2023.
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Gerber, Nicole; Schmitter, Paul,
2021.
Gefangen im dunklen Digital-Dschungel? Gedanken zur Erhellung.
In:
FM Perspektiven: FM Innovationen in HC digital, WĂ€denswil, 26. November 2021.
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Gerber, Nicole; Hollenstein, Lukas; KrĂ€henbĂŒhl, Andrea,
2021.
Was wÀre wenn?! Unsichtbares sichtbar machen mit Simulationen im Verpflegungsprozess.
In:
FM Perspektiven: FM Innovationen in HC digital, WĂ€denswil, 26. November 2021.
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Gerber, Nicole,
2020.
Licht ins Applikationen-Dickicht.
In:
10. Fachkonferenz â Das Spital der Zukunft, Blezinger Healthcare, Luzern, 22.-24. Oktober 2020.
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Gerber, Nicole,
2020.
In:
1. Internationale Fachtagung "PM an Hochschulen", MĂŒnchen, 20.-21. Februar 2020.
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Gerber, Nicole; Kofler, Andrea,
2019.
AAL Bridge - Hospital@Home : Services und Prozesse neu denken.
In:
FM Perspektiven: FM Innovationen in HC digital, WĂ€denswil, 5. April 2019.
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Gerber, Nicole; Baacke, Lars,
2019.
IT Services im Gesundheitswesen : Transparenz - Vergleichbarkeit - Benchmarking.
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Starnberg Management Forum «Das digitale Krankenhaus», NĂŒrnberg, Deutschland, 11.-12. Dezember 2019.
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Gerber, Nicole; Beck, Chantal,
2019.
Scientific Visualisation : FM ZusammenhÀnge sichtbar machen.
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FM Perspektiven: FM Innovationen in HC digital, WĂ€denswil, 5. April 2019.
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Gerber, Nicole,
2019.
spm-AktivitÀten und PM-Fallstudienportfolio.
In:
Internationale Fachtagung «PM an Hochschulen», Darmstadt, Deutschland, 07.-08. November 2019.
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Kofler, Andrea; Gerber, Nicole,
2018.
AAL Bridge : FM und Pflege intelligent integrieren.
In:
FM Perspektiven: FM Innovationen in HC digital, WĂ€denswil, 20. April 2018.
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Gerber, Nicole; Redlein, Alexander,
2018.
AmI (Ambient Intelligence) Systeme : Beispiel Technischer Unterhalt mit neuen Akteuren.
In:
FM Perspektiven: FM Innovationen in HC digital, WĂ€denswil, 20. April 2018.
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Gerber, Nicole,
2018.
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FM Perspektiven: FM Innovationen in HC digital, WĂ€denswil, 20. April 2018.
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Gerber, Nicole,
2018.
IT-Servicekatalog in SpitÀlern.
In:
IT Benchmark Community, ZĂŒrich (Schweiz), 23. August 2018.
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Gerber, Nicole,
2018.
PM in der Schweizer Hochschullandschaft.
In:
Internationale Fachtagung Projektmanagement in der Hochschul-Lehre, Konstanz, 15.â-16. November 2018.
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Gerber, Nicole,
2018.
Projektmanagement in HC : Mission (im)possible / Patient Projektmanagement im Spital.
In:
spm-Fachgruppentreffen : Projektmanagement im Gesundheitswesen, Nottwil (Schweiz), 14. September 2018.
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Gerber, Nicole,
2017.
Digitales Krankenhaus : wie stehtâs um die Integration von nicht-medizinischen Supportprozessen?.
In:
Fachkonferenz «Das digitale Krankenhaus», Augsburg (Deutschland), 28.-29. November 2017.
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Gerber, Nicole,
2017.
In:
IFM-Symposium 2017, ZĂŒrich (Schweiz), 6. Oktober 2017.
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Gerber, Nicole,
2017.
Kennzahlen, Prozesse und Systeme fĂŒr das Facility Management im Spital.
In:
SAP Public Services, Bern (Schweiz), 9. Mai 2017.
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Gerber, Nicole,
2017.
Projektmanagement im Spital : FM in HC - Projektmanagement in HC(FM) - Quo vadis?.
In:
Projektnetzwerktreffen FM Perspektiven, WĂ€denswil, 7. April 2017.
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Gerber, Nicole; Hinnen, Barbara,
2016.
LekaS Praxistransfer : Leistungskatalog fĂŒr nichtâmedizinische Supportleistungen in SpitĂ€lern.
In:
fmpro Symposium, ZĂŒrich, 2016.
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Gerber, Nicole; Hinnen, Barbara,
2016.
LekaS Praxistransfer : Leistungskatalog fĂŒr nichtâmedizinische Supportleistungen in SpitĂ€lern.
In:
fmpro Symposium, Bern, 2016.
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Gerber, Nicole; Hinnen, Barbara,
2016.
LekaS Praxistransfer : Leistungskatalog fĂŒr nichtâmedizinische Supportleistungen in SpitĂ€lern.
In:
fmpro Symposium, Luzern, 2016.
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Gerber, Nicole,
2016.
Prozessmodellierung : âIst so, weil war so. Bleibt so, weil ist so?â.
In:
Projektnetzwerktreffen FM Perspektiven, WĂ€denswil, 18. MĂ€rz 2016.
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Gerber, Nicole; Mohd-Noor, M. N.; Tucker, M.,
2016.
Reference procedure model for integrating FM applications in hospitals.
In:
Faculty Research Week 2016 (LJMU), Liverpool, United Kingdom, 9-13 May 2016.
Liverpool:
Liverpool John Moores University.
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Gerber, Nicole,
2015.
LekaS : Leistungskatalog fĂŒr nicht medizinische Supportleistungen in SpitĂ€lern â druckfrisch!.
In:
Projektnetzwerktreffen FM Perspektiven, WĂ€denswil, 27. MĂ€rz 2015.
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Gerber, Nicole; Hofer, Susanne,
2014.
In:
SSAGK-Event zu Instandhaltung & Immobilienmanagement, Regensdorf, 04. April 2014.
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Gerber, Nicole,
2014.
Leistungszuordnungsmodell fĂŒr nicht-medizinische Supportleistungen in SpitĂ€ler LemoS.
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fmpro Fachtagung, Solothurn, 2014.
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Gerber, Nicole,
2014.
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ImmoHealthcare Kongress, Rorschach (Schweiz), 24. April 2014.
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Gerber, Nicole,
2013.
Leistungszuordnungsmodell fĂŒr nicht-medizinische Supportleistungen in SpitĂ€lern.
In:
ImmoHealthcare Kongress, ZĂŒrich, 29.-30. Mai 2013.