Paul Schmitter

Personal profile

Position at the ZHAW

Research Associate

www.zhaw.ch/de/lsfm/institute-zentren/ifm/ueber-uns/hospitality-management-und-consumer-fm/

Expertise and research interests

• Digital Transformation of Facility Management in Healthcare (FM in Healthcare)

• Ambient Assisted Living / Ambient Intelligence: Use and application of technical assistance Systems

• New housing and care models for elder care facilities and nursing homes

• Artificial intelligence: Strategic effects of AI in FM (use of digital assistants in hospitals)

Educational background

Certificate of Advanced Studies in University Didactic, 2022, Zurich University of Teacher Education PHZH

Master of Science ZFH in Facility Management, 2018, Zurich University of Applied Sciences ZHAW

Bachelor of Science ZFH in Facility Management, 2016, Zurich University of Applied Sciences ZHAW

Membership of networks

• Alumni ZHAW
• International Facility Management Association
• IFMA City & Country Club Council (honorary member)
• ZHAW Digital Health Lab

Projects

• FM 4.0 / Project co-leader / Project ongoing
• DC4HC – Digital Competence for Healthcare / Project co-leader / Project ongoing
• H20 @ Hospital - Hygiene 2.0 im Akutspital / Project leader / Project completed
• Evaluation der Standardsoftware Computer Aided Facility Management (CAFM) zur Parkhausbewirtschaftung / Team member / Project completed
• Determining the strategic need for action in the digitalization of hospitals on a normative, strategic and operational level / Project co-leader / Project completed
• IST-Analyse zur Evaluation eines CAFM Management-Systems / Project co-leader / Project completed
• SmartCareNet / Project leader / Project completed
• FM-bezogene Dienstleistungen werden mobil / Team member / Project completed
• Technik im Quartier / Team member / Project completed
• AALBridge / Team member / Project completed
• ThurvitTech / Team member / Project completed
• ActiveAdvice / Team member / Project completed
• iCareCooperatives / Team member / Project completed

Publications

• Renyi, Madeleine; Hegedüs, Anna; Schmitter, Paul; Berger, Fabian; Ballmer, Thomas Michael; Maier, Edith; Kunze, Christophe,

  2022.

  Lessons learned : the multifaceted field of (digital) neighborhood development.

  The Journal of Community Informatics.

  18(1).

  Available from: https://doi.org/10.15353/joci.v18i1.4427

• de Sousa, Rita Tavares; Teles, Soraia; Bertel, Diotima; Schmitter, Paul; Abrantes, Diogo,

  2020.

  Advisory on ambient assisted living solutions : towards an advisor concept and training curriculum

  .

  In:

  Ziefle, Martina; Maciaszek, Leszek A., eds.,

  Information and communication technologies for ageing well and e-health.

  Cham:

  Springer.

  pp. 41-61.

  Available from: https://doi.org/10.1007/978-3-030-52677-1_3

• Kirecci, Ilyas; Schmitter, Paul; Hanne, Thomas; Gachnang, Philipp; Gatziu Grivas, Stella,

  2022.

  Reifegradmodelle als Grundlage für den digitalen Veränderungsprozess im Facility Management in Healthcare : eine integrative Literaturrecherche [paper].

  In:

  15. Internationaler Facility Management Kongress, TU Wien, Österreich, 17.-18. November 2022.

  Wien:

  Technische Universität Wien.

  pp. 9-26.

  Available from: https://doi.org/10.34749/jfm.2022.4634

• Hanne, Thomas; Gachnang, Phillip; Gatziu Grivas, Stella; Kirecci, Ilyas; Schmitter, Paul,

  2022.

  Artificial intelligence and machine learning for maturity evaluation and model validation [paper].

  In:

  ICEME 2022 Proceeding.

  13th International Conference on E-business, Management and Economics (ICEME), Beijing, China, 16-18 July 2022.

  Association for Computing Machinery.

  pp. 256-260.

  Available from: https://doi.org/10.1145/3556089.3556102

• Kofler, Andrea; Schmitter, Paul; Brockes, Christiane; Hofer, Susanne,

  2019.

  Service innovation for new care landscapes : a case study on safety in senior living and care [paper].

  In:

  Smithwick, Jake; Sullivan, Kenneth; Bown, Michael, eds.,

  ASFM - Associated schools of Facility Management Proceedings.

  ASFM Fall 2019 Colloquium, Phoenix, USA, 15 Oktober 2019.

  pp. 9-16.

  Available from: https://drive.google.com/file/d/1c_tzSuHW3lZTfHv4nnpuiGVAhkIdckK_/view

• Bertel, Diotima; Teles, Soraia; Strohmeier, Flora; Vieira-Marques, Pedro; Schmitter, Paul; Ruscher, Stefan H.; Paúl, Constança; Kofler, Andrea Ch.,

  2019.

  The best of both worlds : combining digital and human AAL advisory services for older adults [paper].

  In:

  Bamidis, Panagiotis D.; Ziefle, Martina; Maciaszek, Leszek A., eds.,

  Information and Communication Technologies for Ageing Well and e-Health.

  4th International Conference on Information and Communication Technologies for Ageing Well and e-Health (ICT4AWE), Funchal, Portugal, 22-23 March 2018.

  Heidelberg:

  Springer.

  pp. 66-82.

  Communications in Computer and Information Science ; 982.

  Available from: https://doi.org/10.1007/978-3-030-15736-4_4

• Teles, Soraia; Kofler, Andrea Ch.; Schmitter, Paul; Ruscher, Stefan; Paul, Constanca; Bertel, Diotima,

  2018.

  ActiveAdvice : a multi-stakeholder perspective to understand functional requirements of an online advice platform for AAL products and services [paper].

  In:

  Röcker, C.; O'Donoghue, J.; Ziefle, M.; Maciaszek, L.; Molloy, W., eds.,

  Information and Communication Technologies for Ageing Well and e-Health.

  3rd International Conference on Information and Communication Technologies for Ageing Well and e-Health (ICT4AWE), Porto, Portugal, 28-29 April 2017.

  Heidelberg:

  Springer.

  pp. 168-190.

  Communications in Computer and Information Science ; 869.

  Available from: https://doi.org/10.1007/978-3-319-93644-4_9

• Schmitter, Paul; Kofler, Andrea Ch.,

  2018.

  FM services get digital : key prerequisites to integrate intelligent personal assistants in Swiss hospitals [paper].

  In:

  Tucker, Matthew, ed.,

  Research Papers for the 17th EuroFM Research Symposium EFMC 2018, 5-8 2018 June in Sofia, Bulgaria.

  17th EuroFM Research Symposium EFMC 2018, Sofia, 5-8 June 2018.

  Schiphol-Rijk:

  EuroFM.

  pp. 119-126.

• Bertel, Diotima; Teles, Soraia; Strohmeier, Flora; Vieira-Marques, Pedro; Schmitter, Paul; Ruscher, Stefan; Paul, Constanca; Kofler, Andrea Ch.,

  2018.

  High tech, high touch : integrating digital and human AAL advisory services for older adults [paper].

  In:

  Bamidis, P.; Ziefle, M.; Maciaszek, L., eds.,

  Proceedings of the 4th International Conference on Information and Communication Technologies for Ageing Well and e-Health.

  4th International Conference on Information and Communication Technologies for Ageing Well and e-Health (ICT4AWE), Funchal, Portugal, 22-23 March 2018.

  Setúbal:

  SciTePress.

  pp. 241-249.

  Available from: https://doi.org/10.5220/0006799002410249

• Gerber, Nicole; Schmitter, Paul,

  2021.

  Es werde Licht im dunklen Digital-Urwald.

  fmpro service.

  2021(4), pp. 20-21.

  Available from: https://doi.org/10.21256/zhaw-23064

• Kirecci, Ilyas; Schmitter, Paul,

  2021.

  Lost in Transformation.

  fmpro service.

  2021(5), pp. 32-34.

  Available from: https://doi.org/10.21256/zhaw-22833

• Kunze, Christoph; Renyi, Madeleine; Lerch, Mirjam; Maier, Edith; Kempter, Guido; Schneider, Markus; Steinhauser, Achim; Kaiser, Urban; Hegedüs, Anna; Berger, Fabian; Ballmer, Thomas Michael; Schmitter, Paul; Otto, Ulrich,

  2021.

  Chancen und Herausforderungen der Digitalisierung in der Quartiersentwicklung : Ausgangsbasis und Fragestellungen im Projekt „Technik im Quartier“ [paper].

  In:

  Kempter, Guido; Ritter, Walter, eds.,

  Grenzüberschreitende Reallabore für Assistenztechnik : Beiträge zum Usability Day XIX.

  uDay XIX : Grenzüberschreitende Reallabore für Assistenztechnik, Hard am Bodensee, 24. Juni 2021.

  Lengerich:

  Pabst Science Publishers.

  pp. 145-152.

• Schmitter, Paul; Berger, Fabian; Renyi, Madeleine; Maier, Edith; Hegedüs, Anna; Ballmer, Thomas Michael; Kunze, Christophe,

  2021.

  Technik im Quartier : Lessons Learned [paper].

  In:

  Kempter, Guido; Ritter, Walter, eds.,

  Grenzüberschreitende Reallabore für Assistenztechnik : Beiträge zum Usability Day XIX.

  uDay XIX : Grenzüberschreitende Reallabore für Assistenztechnik, Hard am Bodensee, 24. Juni 2021.

  Lengerich:

  Pabst Science Publishers.

  pp. 173-182.

• Maier, Edith; Kaiser, Urban; Reheis, Raphaela; Renyi, Madeleine; Schmitter, Paul; Schneider, Markus; et al.,

  2021.

  Technik im Quartier aus der Perspektive der Sozialraum-Akteure [paper].

  In:

  Kempter, Guido; Ritter, Walter, eds.,

  Grenzüberschreitende Reallabore für Assistenztechnik : Beiträge zum Usability Day XIX.

  uDay XIX : Grenzüberschreitende Reallabore für Assistenztechnik, Hard am Bodensee, 24. Juni 2021.

  Lengerich:

  Pabst Science Publishers.

  pp. 163-172.

• Gerber, Nicole; Kirecci, Ilyas; Klauser, Viola; Krähenbühl, Andrea; Nörr-Pfenninger, Susanne; Pericin Häfliger, Irina; Schmitter, Paul; Hofer, Susanne,

  2020.

  Service- und genesungsorientierte Leistungserstellung in Gesundheitsorganisationen : ein Plädoyer für mehr Kooperation von medizinischen und nicht-medizinischen Berufsgruppen.

  Wädenswil:

  ZHAW Zürcher Hochschule für Angewandte Wissenschaften.

  Available from: https://doi.org/10.21256/zhaw-21153

• Schmitter, Paul; Kofler, Andrea; Gerber, Nicole; Hofer, Susanne,

  2019.

  Smart infrastructure - smart services : focus on non-medical support services in hospitals [paper].

  In:

  Proceedings CIB World Building Congress.

  CIB world building congress, Hong Kong, 17–21 June 2019.

  Hong Kong:

  The Hong Kong Polytechnic University.

• Kofler, Andrea; Gerber, Nicole; Schmitter, Paul,

  2018.

  Versorgung Digital : AALBridge.

  Transfer.

  2018(1), pp. 11.

  Available from: https://doi.org/10.21256/zhaw-3636

• Kofler, Andrea; Schmitter, Paul,

  2017.

  "Siri, wie komme ich in die Cafeteria?".

  fmpro service.

  2017(4), pp. 18-20.

• Kofler, Andrea; Awuku-Sao, Gyan; Schmitter, Paul,

  2017.

  Baseline report on AAL advice, decision and authorization.

  Available from: https://project.activeadvice.eu/deliverables/deliverable-2-1-baseline-report/

• Schmitter, Paul,

  2022.

  Flexibilität durch Digitale Transformation.

  In:

  12. Fachkonferenz – Das Spital der Zukunft, Blezinger Healthcare, Luzern, Schweiz, 20.-22. Oktober 2022.

• Gatziu Grivas, Stella; Schmitter, Paul; Kirecci, Ilyas,

  2021.

  Die ABILI-Methodik : Navigation bei der digitalen Transformation.

  In:

  FM Perspektiven: FM Innovationen in HC digital, Wädenswil, 26. November 2021.

• Gerber, Nicole; Schmitter, Paul,

  2021.

  Gefangen im dunklen Digital-Dschungel? Gedanken zur Erhellung.

  In:

  FM Perspektiven: FM Innovationen in HC digital, Wädenswil, 26. November 2021.

• Schmitter, Paul; Kirecci, Ilyas,

  2021.

  Lost in Transformation : was sind die Grundlagen einer erfolgreichen digitalen Transformation?.

  In:

  11. Fachkonferenz – Das Spital der Zukunft, Blezinger Healthcare, Luzern, 21.-23. Oktober 2021.

• Ballmer, Thomas Michael; Schmitter, Paul,

  2019.

  Mobil im Quartier Workshop.

  In:

  Impulstagung Soziale Innovation: #1 Fokus Ageing Society, Bern, 6. - 7. September 2019.

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