Determining the strategic need for action in the digitalization of hospitals on a normative, strategic and operational level
At a glance
- Co-project leader : Dr. Nicole Gerber, Ilyas Kirecci, Paul Schmitter
- Project budget : CHF 28'500
- Project status : completed
- Funding partner : Internal
Description
Increasing cost pressure and the required competitiveness are
forcing Swiss hospitals to optimize their non-medical processes, in
particular regarding efficiency and productivity. Digitalization
introduces new opportunities for transforming business processes
that meet future health policy requirements and support vertical,
horizontal, and lateral networking of health care players in the
industry. Moreover, this transformation also has a strong impact on
non-medical processes, or in some cases is seen as a key success
factor.
Various projects conducted by the Institute for Facility Management
(IFM) have repeatedly shown that the strategic committees in health
care institutions are often ambiguous to the actions that the
non-medical support services need to be taking in this regard.
Problem definition:
There are - especially on the operational level - many fractional
approaches in different areas and levels of the respective health
care institutions. Cost-reducing automation and digitization
measures are partly in place. However, there is no clear and
visible strategy on how to tackle the phenomenon of digital
transformation in a comprehensive way and as a clearly recognizable
road map on the normative, strategic, and operational level.
Aim of the project:
The aim is to systematically and comprehensively determine in which
non-medical processes in hospitals there is a need for action
regarding digitalization and what benefits can be expected.
In detail, the current state of digitalization in the Swiss health
care system at a normative level and of the digital transformation
at the strategic level is analyzed. In addition, an
interdisciplinary network of partners for the subsequent project
will be formed.
Publications
-
Kirecci, Ilyas; Schmitter, Paul,
2021.
fmpro service.
2021(5), pp. 32-34.
Available from: https://doi.org/10.21256/zhaw-22833