FM in Healthcare
Facility Management in Healthcare: highly complex and highly stimulating.
Our research focal point “FM in Healthcare” focuses on stakeholder-centric management of non-medical support services in healthcare organisations.
Depending on the setting, we take part as a partner in a research project, as advisors in a service contract or we include students within student projects. Our procedures are holistic, interlinked and systematic with the goal to develop practice-oriented and applicable solutions.
Our Projects
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Playful support for digital change in care or nursing homes
ImaginEd is a simulation game for supporting digital change in schools. We want to explore the extent to which the game is suitable for use in retirement/nursing homes (APHs) and what needs to be adapted for specific contexts, so that APHs can also be supported.
current, 03/2025 - 02/2026
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RobotCare – User experience in development of service robots for elderly care
Objectives of the project: Establish a systematic dialogue between the technology developers and researchers and the elderly/healthcare institution stakeholders (including medical, care, and service personnel, management, patients, and their families) in both regions and develop a suitable…
current, 09/2024 - 08/2025
Our publications
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2014.
Leistungszuordnungsmodell für nicht-medizinische Supportleistungen in Spitäler LemoS.
In:
fmpro Fachtagung, Solothurn, 2014.
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Kofler, Andrea; Binda, Giovanni,
2014.
M3W maintaining and measuring mental wellness.
Transfer.
2014(2), pp. 8.
Available from: https://doi.org/10.21256/zhaw-4700
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2014.
In:
ImmoHealthcare Kongress, Rorschach (Schweiz), 24. April 2014.
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2014.
International Journal of Facility Management.
5(2).
Available from: https://doi.org/10.21256/zhaw-3461
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Hofer, Susanne; Honegger, Franziska; Züger, Gabriela,
2013.
A method to benchmark Swiss hospital catering[paper].
In:
IFMA Academic & Research Track Proceedings World Workplace Conference in Philadelphia.
IFMA's World Workplace Conference, Philadelphia, USA, 2-4 October 2013.
Georgia Institute of Technology.
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