FM in Healthcare
Facility Management in Healthcare: highly complex and highly stimulating.
Our research focal point “FM in Healthcare” focuses on stakeholder-centric management of non-medical support services in healthcare organisations.
Depending on the setting, we take part as a partner in a research project, as advisors in a service contract or we include students within student projects. Our procedures are holistic, interlinked and systematic with the goal to develop practice-oriented and applicable solutions.
Our Projects
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Evaluation and Analysis of Strategic Management Indicators for Healthcare Properties
This project aims to provide cost transparency for healthcare properties by analysing and consolidating benchmarking data from hospitals.
current, 08/2026 - 06/2027
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Hospital Food Service Development
In the context of the introduction and further development of private wards, the hospitality sector is becoming increasingly important. Initial steps towards further developing hospitality services are already being taken in a pragmatic manner, and further measures are being developed.
current, 08/2026 - 07/2027
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Development of the basis for the digitalisation roadmap for facility management at the Winterthur Integrated Psychiatry (IPW)
In collaboration with the Integrierte Psychiatrie Winterthur – Zürcher Unterland, the ZHAW is developing the strategic foundation for a digitalisation roadmap and investment proposal for their facility management department.
current, 04/2026 - 10/2026
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Evaluation and Analysis of Strategic Management Indicators for Healthcare Properties
This project aims to provide cost transparency for healthcare properties by analysing and consolidating benchmarking data from hospitals.
expired, 10/2025 - 06/2026
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Playful support for digital change in care or nursing homes
ImaginEd is a simulation game for supporting digital change in schools. We want to explore the extent to which the game is suitable for use in retirement/nursing homes (APHs) and what needs to be adapted for specific contexts, so that APHs can also be supported.
expired, 03/2025 - 02/2026
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RobotCare – User experience in development of service robots for elderly care
Objectives of the project: / Establish a systematic dialogue between the technology developers and researchers and the elderly/healthcare institution stakeholders (including medical, care, and service personnel, management, patients, and their families) in both regions and develop a suitable…
expired, 09/2024 - 08/2025
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Improving the well-being of residents in care homes by making catering services more flexible with the help of technology
It was known from previous projects that catering services in retirement and nursing homes are currently strongly geared towards working hours and the presence of employees. With the increasing individualisation of society, it can be assumed that future residents will demand more flexible catering…
expired, 10/2022 - 01/2023
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DIGINUT – Comprehensive Digitalisation of Patient Nutrition Uptake in Health Care
expired, 10/2021 - 04/2022
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DC4HC – Digital Competence for Healthcare
The Innosuisse project, Digital Competence for Healthcare (DC4HC), aims to develop a digital platform that will support Swiss healthcare institutions in their digital transformation efforts. In particular, the focus of DC4HC is on the non-medical support services.A state-of-the-art digital maturity…
expired, 09/2021 - 04/2023
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Healing architecture in mental health-care facilities
Systematic literature review on users’ health & well-being in inpatient mental health-care facilities.
expired, 04/2020 - 12/2021
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Cleaning Isolation rooms used by Covid-19 patients
The Institute for Facility Management (IFM), together with stakeholders from the healthcare and cleaning sectors has produced a series of training videos on cleaning the isolation rooms used by COVID-19 patients.To train cleaners on how to clean isolation rooms with COVID-19 patients and ensure…
expired, 03/2020 - 05/2020
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Data-driven decision support for intracranial aneurysms and hospital catering using Bayesian networks
Clinical decisions in medicine and management decisions in facility management are regularly made on the basis of little evidence or extrapolations and are also influenced by subjective and economic aspects. While data is generated exponentially in medicine due to increasing digitization, there is…
expired, 03/2020 - 12/2021
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Determining the strategic need for action in the digitalization of hospitals on a normative, strategic and operational level
Increasing cost pressure and the required competitiveness are forcing Swiss hospitals to optimize their non-medical processes, in particular regarding efficiency and productivity. Digitalization introduces new opportunities for transforming business processes that meet future health policy…
expired, 02/2020 - 11/2020
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SmartCareNet
Preliminary study for the development of an Integrated IoT Management System for a comprehensive, infrastructural monitoring of elderly care home facilities and Smart Homes
expired, 03/2019 - 01/2020
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Data analysis as a basis for the development of a KPI system for non-medical support services in hospitals
expired, 01/2019 - 01/2020
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Platform Health
Researchers from the School of Life Sciences and Facility Management (LSFM) initiated a platform to promote interdisciplinary research in the field of health. The School of LSFM supports this initiative to increase visibility of all health-research related activities in teaching, R&D, continued…
expired, 11/2018 - 12/2020
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Standardized Room Categories in Hospitals (RakaS)
expired, 04/2018 - 06/2019
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AALBridge
Smart Solutions in Transitional Care in Swiss Healthcare
expired, 03/2018 - 11/2018
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Digital Services as part of the non-medical support services in hospitals
expired, 08/2017 - 02/2019
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Facility Management & BIM in Hospitals
How BIM positively influences FM's strategic services and enables FM-compliant planning decisions
expired, 06/2016 - 09/2017
Our publications
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Leiblein, Thomas; Gubler, Jacques; Hanhart, Patrick; Meyer, Thomas; Sax, Hugo; Colombo, Carlo; Peters, Philip; Eichenberger, Roger; Rockel, Christoph; Schaad, Karin; Füchslin, Hans Peter; Hofmann, Thomas,
2016.
FM in der Spitalhygiene : past – present – future[paper].
In:
Windlinger, Lukas; Hofer, Susanne; Keller Foletti, Barbara; Schlegel, Ronald; Arnold, Irene, eds.,
Tagungsband zum Symposium Facility Management - here we go! Standortbestimmung einer Milliardenbranche.
Symposium Facility Management - here we go! Standortbestimmung einer Milliardenbranche, Zürich, 11. November 2016.
ZHAW Zürcher Hochschule für Angewandte Wissenschaften.
pp. 163-179.
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Honegger, Franziska; Weilenmann, Sandra,
2016.
Hospital catering : a look at products, pricing and atmosphere[paper].
In:
XXlll IFHE World Congress 2016, Book of Abstracts and Full Papers.
XXIII IFHE World Congress 2016, Daejeon, South Korea, 31 July - 6 August 2016.
pp. 145.
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Honegger, Franziska; Züger, Gabriela; Betschart, Madeleine; Ammann, Beatrice,
2016.
Hotellerie-Benchmark im Gesundheitswesen[paper].
In:
Windlinger Inversini, Lukas; Hofer, Susanne; Keller Foletti, Barbara; Schlegel, Ronald; Arnold Moos, Irene, eds.,
Tagungsband zum Symposium Facility Management - here we go! : Standortbestimmung einer Milliardenbranche.
Symposium Facility Management - here we go! Standortbestimmung einer Milliardenbranche, Zürich, 11. November 2016.
Wädenswil:
ZHAW Zürcher Hochschule für Angewandte Wissenschaften.
pp. 85-96.
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Ruscher, S.H.; Burger, J.; Sauli, E.; Kofler, A.,
2016.
Implementing WCAG and ISO 9241 in AAL software applications : a case study[paper].
In:
2nd IET International Conference on Technologies for Active and Assisted Living (TechAAL 2016).
2nd IET International Conference on Technologies for Active and Assisted Living (TechAAL 2016), London, 24-25 October 2016.
pp. 1-6.
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Leiblein, Thomas; Tucker, Matt; Ashall, Mal; Lee, Susanne; Gollnisch, Carsten; Hofer, Susanne,
2016.
International Journal of Hygiene and Environmental Health.
219(8), pp. 890-897.
Available from: https://doi.org/10.21256/zhaw-1959
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