Dr. Albena Björck

Position at the ZHAW

Senior Lecturer
Research and Corporate Advisory I Strategic Communication and International Business
Project Lead Corporate Education Programs

www.zhaw.ch/aib

Expertise and research interests

Strategic Communication, Strategic Management, Marketing Management, International Stakeholder Management and Relations, International Business and Diplomacy, International Crisis Communication, Organization Development and Quality Management, International Retail Management, Wealth & Asset Management, Swiss Financial Place, Pharmaceutical Industry.

Educational background

University of St. Gallen (HSG): Dr. oec. HSG (Strategic Marketing Management and International Wholesale and Retail Management)
University of St. Gallen (HSG): Management program MAPOW - AIESEC (studies of Marketing Management, International Retail Management, Logistics)
University of National and World Economy, Sofia/Bulgaria: MSc International Relations

Professional milestones

Since 2015: Corporate Advisory Rebranding, Strategic and Crisis Communication, Change Management

Since 2013: Lecturer, Coach and Advisor I Strategic Crisis Communication, Internal and Change Communication, Strategic Issue Management at Swiss Journalist School MAZ, Lucerne and Lucerne University of Applied Sciences and Arts, Lucerne

2000-2013: Career in different departments and functions at Wegelin & Co. Private Bankers
Head of Communications and Media Relations during the legal dispute and settlement with the US authorities
Head of Corporate Communications and Media Spokeswoman (incl.
Head of Marketing & Corporate Identiy & Quality Management

Membership of networks

• HSG Alumni
• Bundesverband Deutscher Pressesprecher
• LinkedIn
• Kaufmännischer Verband Zürich
• Verband für Krisenkommunikation

• Kendzia, Michael Jan; Björck, Albena,

  2018.

  The digital revolution and the organization of work : contemporary management techniques.

  Advances in Applied Sociology.

  8(3),

  pp. 212-232.

  Available from: https://doi.org/10.21256/zhaw-3753

• Björck, Albena,

  2018.

  Interdisciplinary understanding of a crisis : towards an international crisis classification matrix [paper].

  In:

  ERAZ 2018, Sofia, Bulgaria, 7 June 2018.

  Association of Economists and Managers of the Balkans.

  pp. 323-329.

  Available from: https://doi.org/10.31410/eraz.2018.323

• Björck, Albena,

  2017.

  Strategische Krisenkommunikation : professionelle Krisenkommunikation.

  Management und Qualität MQ.

  2017(5),

  pp. 20-21.

  Available from: https://www.saq.ch/mq/

• Björck, Albena,

  2017.

  Interne Krisenkommunikation : Herausforderungen, Ziele und Lösungsansätze.

  KMU-Magazin.

  2017(5),

  pp. 88-91.

  Available from: https://www.kmu-magazin.ch/forschung-entwicklung/herausforderungen-ziele-und-loesungsansaetze

• Björck, Albena; Vervoort Isler, Petronella,

  2017.

  Aus- und Weiterbildung I : corporate education : betriebsinterne Weiterbildung nach Mass.

  KMU-Magazin.

  2017(10),

  pp. 10-13.

• Björck, Albena,

  2017.

  Wenn die Kommunikation eine Krise auslöst.

  KMU-Magazin.

  2017(6/7),

  pp. 94-96.

• Björck, Albena,

  2016.

  Crisis typologies revisited : an interdisciplinary approach.

  Central European Business Review.

  5(3),

  pp. 25-37.

  Available from: https://doi.org/10.18267/j.cebr.156

Publications before appointment at the ZHAW

Björck, Albena Dr. (2006). „Positionierung und zweiseitige Profilierung im Grosshandel – eine Untersuchung am Beispiel des Pharmagrosshandels“ (Dissertation)