FM in Healthcare
Facility Management in Healthcare: highly complex and highly stimulating.
Our research focal point “FM in Healthcare” focuses on stakeholder-centric management of non-medical support services in healthcare organisations.
Depending on the setting, we take part as a partner in a research project, as advisors in a service contract or we include students within student projects. Our procedures are holistic, interlinked and systematic with the goal to develop practice-oriented and applicable solutions.
Our Projects
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Playful support for digital change in care or nursing homes
ImaginEd is a simulation game for supporting digital change in schools. We want to explore the extent to which the game is suitable for use in retirement/nursing homes (APHs) and what needs to be adapted for specific contexts, so that APHs can also be supported.
current, 03/2025 - 02/2026
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RobotCare – User experience in development of service robots for elderly care
Objectives of the project: Establish a systematic dialogue between the technology developers and researchers and the elderly/healthcare institution stakeholders (including medical, care, and service personnel, management, patients, and their families) in both regions and develop a suitable…
current, 09/2024 - 08/2025
Our publications
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Leiblein, Thomas; Hinnen, Barbara; Hofer, Susanne,
2017.
Risikomanagement und Kosten im Spital : FM-bezogene Tätigkeiten aus dem Bereich Sicherheit.
Journal für Facility Management.
2017(15), pp. 34-43.
Available from: https://doi.org/10.34749/jfm.2017.2610
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Gerber, Nicole; Tschümperlin, Carina; Hofer, Susanne,
2017.
Taking off : conceptual model for FM in airports[paper].
In:
Research Papers for Eurofm’s 16th Research Symposium.
EuroFM’s 16th Research Symposium, Madrid, Spain, 25-28 April 2017.
Lyngby:
Polyteknisk Forlag.
pp. 54-64.
Available from: https://doi.org/10.21256/zhaw-1495
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Gerber, Nicole; Hofer, Susanne,
2017.
Transfer.
2017(1), pp. 10.
Available from: https://doi.org/10.21256/zhaw-1496
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2017.
Towards a standardized definition of room categories for healthcare facilities (RakaS)[paper].
In:
IFMA World Workplace Europe Academic and Research (A&R) Track Stockholm, Sweden 30 May 2017 : Conference Proceedings.
IFMA World Workplace Europe, Academic and Research (A&R) Track, Stockholm, Sweden, 30 May 2017.
Stockholm:
IFMA Foundation.
pp. 17-25.
Available from: https://doi.org/10.21256/zhaw-3498
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Otto, Ulrich; Hegedüs, Anna; Kofler, Andrea; Kunze, Christophe,
2017.
Uber in der Pflege? : Plattformen mit Dienstleistungen in der Pflege und Betreuung.
Krankenpflege.
2017(3), pp. 14-16.
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