FM in Healthcare
Facility Management in Healthcare: highly complex and highly stimulating.
Our research focal point “FM in Healthcare” focuses on stakeholder-centric management of non-medical support services in healthcare organisations.
Depending on the setting, we take part as a partner in a research project, as advisors in a service contract or we include students within student projects. Our procedures are holistic, interlinked and systematic with the goal to develop practice-oriented and applicable solutions.
Our Projects
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Playful support for digital change in care or nursing homes
ImaginEd is a simulation game for supporting digital change in schools. We want to explore the extent to which the game is suitable for use in retirement/nursing homes (APHs) and what needs to be adapted for specific contexts, so that APHs can also be supported.
current, 03/2025 - 02/2026
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RobotCare – User experience in development of service robots for elderly care
Objectives of the project: / Establish a systematic dialogue between the technology developers and researchers and the elderly/healthcare institution stakeholders (including medical, care, and service personnel, management, patients, and their families) in both regions and develop a suitable…
current, 09/2024 - 08/2025
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Improving the well-being of residents in care homes by making catering services more flexible with the help of technology
It was known from previous projects that catering services in retirement and nursing homes are currently strongly geared towards working hours and the presence of employees. With the increasing individualisation of society, it can be assumed that future residents will demand more flexible catering…
expired, 10/2022 - 01/2023
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DIGINUT – Comprehensive Digitalisation of Patient Nutrition Uptake in Health Care
expired, 10/2021 - 04/2022
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DC4HC – Digital Competence for Healthcare
The Innosuisse project, Digital Competence for Healthcare (DC4HC), aims to develop a digital platform that will support Swiss healthcare institutions in their digital transformation efforts. In particular, the focus of DC4HC is on the non-medical support services.A state-of-the-art digital maturity…
expired, 09/2021 - 04/2023
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Healing architecture in mental health-care facilities
Systematic literature review on users’ health & well-being in inpatient mental health-care facilities.
expired, 04/2020 - 12/2021
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Cleaning Isolation rooms used by Covid-19 patients
The Institute for Facility Management (IFM), together with stakeholders from the healthcare and cleaning sectors has produced a series of training videos on cleaning the isolation rooms used by COVID-19 patients.To train cleaners on how to clean isolation rooms with COVID-19 patients and ensure…
expired, 03/2020 - 05/2020
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Data-driven decision support for intracranial aneurysms and hospital catering using Bayesian networks
Clinical decisions in medicine and management decisions in facility management are regularly made on the basis of little evidence or extrapolations and are also influenced by subjective and economic aspects. While data is generated exponentially in medicine due to increasing digitization, there is…
expired, 03/2020 - 12/2021
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Determining the strategic need for action in the digitalization of hospitals on a normative, strategic and operational level
Increasing cost pressure and the required competitiveness are forcing Swiss hospitals to optimize their non-medical processes, in particular regarding efficiency and productivity. Digitalization introduces new opportunities for transforming business processes that meet future health policy…
expired, 02/2020 - 11/2020
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SmartCareNet
Preliminary study for the development of an Integrated IoT Management System for a comprehensive, infrastructural monitoring of elderly care home facilities and Smart Homes
expired, 03/2019 - 01/2020
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Data analysis as a basis for the development of a KPI system for non-medical support services in hospitals
expired, 01/2019 - 01/2020
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Platform Health
Researchers from the School of Life Sciences and Facility Management (LSFM) initiated a platform to promote interdisciplinary research in the field of health. The School of LSFM supports this initiative to increase visibility of all health-research related activities in teaching, R&D, continued…
expired, 11/2018 - 12/2020
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Standardized Room Categories in Hospitals (RakaS)
expired, 04/2018 - 06/2019
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AALBridge
Smart Solutions in Transitional Care in Swiss Healthcare
expired, 03/2018 - 11/2018
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Digital Services as part of the non-medical support services in hospitals
expired, 08/2017 - 02/2019
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Facility Management & BIM in Hospitals
How BIM positively influences FM's strategic services and enables FM-compliant planning decisions
expired, 06/2016 - 09/2017
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ActiveAdvice
Decision Support for Independent Living
expired, 05/2016 - 11/2018
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Project Management in Hospitals
The importance of Project Management (PM) in hospitals is growing due to the increasing amalgamation of disciplines in conjunction with the need for greater efficiency and quality of services in hospitals. Current experience in hospital projects and conversations with people involved in hospital…
expired, 05/2016 - 06/2017
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Implementation of BIM for a new building - cantonal hospital Baden
expired, 11/2015 - 12/2016
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Facility Management goes independently: SLA Good Practice for Facility Management in Healthcare
Up until now, work in hospitals has been carried out more or less when called upon and rarely on the basis of systematic, written Service Level Agreements (SLAs). Due to increasing cost pressures and the resulting need for greater efficiency and quality in healthcare, the topic of SLAs is becoming…
expired, 11/2015 - 06/2019
Our publications
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Leiblein, Thomas; Hinnen, Barbara; Hofer, Susanne,
2017.
Risikomanagement und Kosten im Spital : FM-bezogene Tätigkeiten aus dem Bereich Sicherheit.
Journal für Facility Management.
2017(15), pp. 34-43.
Available from: https://doi.org/10.34749/jfm.2017.2610
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Gerber, Nicole; Tschümperlin, Carina; Hofer, Susanne,
2017.
Taking off : conceptual model for FM in airports[paper].
In:
Research Papers for Eurofm’s 16th Research Symposium.
EuroFM’s 16th Research Symposium, Madrid, Spain, 25-28 April 2017.
Lyngby:
Polyteknisk Forlag.
pp. 54-64.
Available from: https://doi.org/10.21256/zhaw-1495
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Gerber, Nicole; Hofer, Susanne,
2017.
Transfer.
2017(1), pp. 10.
Available from: https://doi.org/10.21256/zhaw-1496
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2017.
Towards a standardized definition of room categories for healthcare facilities (RakaS)[paper].
In:
IFMA World Workplace Europe Academic and Research (A&R) Track Stockholm, Sweden 30 May 2017 : Conference Proceedings.
IFMA World Workplace Europe, Academic and Research (A&R) Track, Stockholm, Sweden, 30 May 2017.
Stockholm:
IFMA Foundation.
pp. 17-25.
Available from: https://doi.org/10.21256/zhaw-3498
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Otto, Ulrich; Hegedüs, Anna; Kofler, Andrea; Kunze, Christophe,
2017.
Uber in der Pflege? : Plattformen mit Dienstleistungen in der Pflege und Betreuung.
Krankenpflege.
2017(3), pp. 14-16.
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