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Ninja Leikert-Böhm

Ninja Leikert-Böhm

Ninja Leikert-Böhm

ZHAW School of Management and Law
Institute of Business Information Technology
Theaterstrasse 17
8400 Winterthur

+41 (0) 58 934 46 91

Personal profile

Position at the ZHAW

Project Manager (PMP®)
and Research Associate

Expertise and research interests

Agile Organization / Agile Transformation
Change Management & Organizational Development
Project Management (PMP Certified)
Business Intelligence & Analytics, Process Analytics

Educational background

10/2020 Strategic Management: From Insight to Decision (RWTHx / edX course)

09/2019 Certificate of Advanced Studies - CAS Managing, Leading and Coaching Teams successfully (IAP Institute of Applied Psychology)

11/2016 Certificate of Advanced Studies - CAS Change Management and Organizational Development (IAP Institute of Applied Psychology)

08/2011 Project Management Professional PMP® - Certification Project Management Institute

04/2007 Graduation: Diploma in Business Administration - University of Augsburg
Majors: Business Information Technology, Production and Logistics, Corporate Management

Diploma Thesis: „Redesign of SAP Applications for Performance Measurement used in the Service Department of a Telecommunications Company based on a Reference Model for KPIs”

Professional milestones

02/2014 - today
ZHAW School of Management and Law, Institute of Business Information Technology - Center of IT Strategy and Management
Teaching focus: IT project management, multi-project management, change management and organizational development
Research interests: Agile Organization, Organizational Development, Project Management, Business Intelligence, Data Science Initiatives

04/2013 - 01/2014
ECENTA AG (Walldorf, Germany) - SAP Consulting
Solution Principal for project management and methodologies; Responsible for core PMO functions.

06/2007 – 03/2012
ECENTA AG (Walldorf, Germany) - SAP Consulting
Consultant for SAP Business Warehouse and CRM Analytics/ Project Manager for customer projects, e.g. at
- SAP AG (St.-Leon-Rot, Germany)
Functional BI consultant for integration of SAP and Sybase Product Support / Service Reporting workstream.
- Tetra Pak (Lund, Sweden)
Functional consultant for management and operational reporting and dashboards based on a global SAP CRM service implementation.
- Sybase (Dublin, USA)
Project manager on an assessment and optimization initiative on the progress of a global BI project.
- Intel (Portland, USA)
Functional BI consultant on needs analysis, specification and implementation of a proof of concept for a global CRM Sales & Service Dashboard.
Ericsson AB (Stockholm, Sweden) - various project cycles:
Project management and functional consulting for BI developments in the area of customer support service; adaptation to complex CRM upgrade (SAP CRM 7.0), performance optimization, design and implementation of new reports incl. process analysis.
- EBAY (San Jose, USA)
Specification and proof of concept for a cross-company HR dashboard.
- Ericsson AB (Stockholm, Sweden) - various project cycles:
Project manager and functional consultant for the development of a prototype dashboard application (role and user dependent).
Design and implementation of a solution for internal SLA reporting and service KPI reports. Support of the customer in process optimization of the customer service area.

10/2005 – 02/2006
Extraordinariate for Business Information Technology III / Business Informatics and Management Support; University of Augsburg, Germany
Scientific assistant for the design of BW scenarios, backend & reports (SAP BW 3.5) and balanced scorecard (SAP SEM). Preparation of lecture material.

Membership of networks



Articles in scientific journal, peer-reviewed
Conference contributions, peer-reviewed
Other publications
Oral conference contributions and abstracts