Dr. Claire Kaiser

Position at the ZHAW

Research Associate and Project Leader

http://www.ivm.zhaw.ch

Expertise and research interests

Public management
Local governance
Reforms in the public sector
Organizational design of the public sector

Educational background

PhD in Public Administration, University of Bern, 2015
Master of Science in Economics, University of Bern, 2007

Professional milestones

Swiss Institute for Public Management
University of Bern, Center of Competence for Public Management
Federal Statistics Office
Canton of Bern, beco Berner Wirtschaft
Swiss Federal Railways

Membership of networks

• International Research Society for Public Management (IRSPM)
  
• European Academy of Management (EURAM)

• Data Monitoring Local Communities in Switzerland / Project co-leader / Project ongoing
• Analysis of Inter-Municipal Collaboration in Service Delivery in the Austrian Federal State Vorarlberg / Project leader / Project completed
• Analysis of Service Delivery of Albaniane Municipalities (Scoping Mission) / Team member / Project completed

Articles in scientific journal, peer-reviewed

• Steiner, Reto; Kaiser, Claire; Tapscott, Christopher; Navarro, Carmen,

  2018.

  Is local always better? Strengths and limitations of local governance for service delivery.

  International Journal of Public Sector Management.

  31(4),

  pp. 394-409.

  Available from: https://doi.org/10.1108/IJPSM-05-2018-226

• Steiner, Reto; Kaiser, Claire,

  2017.

  Effects of amalgamations : evidence from Swiss municipalities.

  Public Management Review.

  19(2),

  pp. 232-252.

  Available from: https://doi.org/10.1080/14719037.2016.1153704

• Kaiser, Claire,

  2015.

  Top-down versus bottom-up : comparing strategies of municipal mergers in Western European countries.

  Der moderne Staat.

  2015(1),

  pp. 113-127.

  Available from: https://doi.org/10.3224/dms.v8i1.19113

• Kaiser, Claire,

  2014.

  Functioning and impact of incentives for amalgamations in a federal state : the Swiss case.

  International Journal of Public Administration.

  37(10),

  pp. 625-637.

  Available from: https://doi.org/10.1080/01900692.2014.903265

• Steiner, Reto; Kaiser, Claire,

  2013.

  Rolle der Kantone bei Gemeindefusionen in der Schweiz.

  Verwaltung & Management.

  19(3),

  pp. 144-149.

  Available from: https://doi.org/10.5771/0947-9856-2013-3-144

Books and monographs, peer-reviewed

• Kaiser, Claire,

  2016.

  Papers on strategies, incentives and effects of amalgamation in Switzerland.

  Bern:

  KPM.

  KPM-Schriftenreihe ; 59.

  ISBN 978-3-906798-58-9.

Book parts, peer-reviewed

• Steiner, Reto; Kaiser, Claire; Reichmuth, Lucas,

  2018.

  Consulting for the public sector in Europe

  .

  In:

  Ongaro, Edoardo; Van Thiel, Sandra, eds.,

  The Palgrave handbook of public administration and management in Europe.

  London:

  Palgrave Macmillan.

  pp. 475-495.

  Available from: https://doi.org/10.1057/978-1-137-55269-3_25

• Steiner, Reto; Kaiser, Claire,

  2018.

  Inter-municipal Cooperation in Switzerland

  .

  In:

  Teles, Filipe; Swianiewicz, Pawel, eds.,

  Inter-municipal cooperation in Europe : institutions and governance.

  Cham:

  Palgrave Macmillan.

  pp. 173-187.

  Available from: https://doi.org/10.1007/978-3-319-62819-6_9

• Steiner, Reto; Kaiser, Claire,

  2017.

  Democracy and citizens' engagement

  .

  In:

  Klassen, Thomas R.; Cepiku, Denita; Lah, T. J., eds.,

  The Routledge handbook of global public policy and administration.

  London:

  Routledge.

  pp. 167-178.

  Routledge international handbooks.

• Steiner, Reto; Kaiser, Claire; Eythorsson, Gretar Thor,

  2016.

  A comparative analysis of amalgamation reforms in selected european countries

  .

  In:

  Kuhlmann, Sabine; Bouckaert, Geert, eds.,

  Local public sector reforms in times of crisis : national trajectories and international comparisons.

  London:

  Palgrave Macmillan.

  pp. 23-42.

  Governance and public management.

  Available from: https://doi.org/10.1057/978-1-137-52548-2_2

• Steiner, Reto; Kaiser, Claire,

  2016.

  Preventing corruption in the public administration : shown using the example of switzerland

  .

  In:

  Kovbasyuk, Y.; Fedorenko, VL, eds.,

  Anti-corruption policies and preventing and combating corruption in public service in state and local government.

  Kiev:

  NAPA.

  pp. 113-118.

• Steiner, Reto; Kaiser, Claire,

  2013.

  Die Gemeindeverwaltungen

  .

  In:

  Ladner, Andreas; Chappelet, Jean-Loup; Emery, Yves; Knoepfel, Peter; Mader, Luzius; Soguel, Nils; Varone, Frédéric, eds.,

  Handbuch der öffentlichen Verwaltung.

  Zürich:

  Neue Zürcher Zeitung.

  pp. 149-166.

  NZZ Libro.

• Steiner, Reto; Kaiser, Claire,

  2012.

  Herausforderungen der Bürgerbeteiligung

  .

  In:

  Schröter, Eckhard; von Maravic, Patrick; Röber, Jörg, eds.,

  Zukunftsfähige Verwaltung? : Herausforderungen und Lösungsstrategien in Deutschland, Österreich und der Schweiz.

  Opladen:

  Barbara Budrich.

  pp. 187-206.

Conference contributions, peer-reviewed

• Steiner, Reto; Kaiser, Claire; Reichmuth, Lukas,

  2015.

  What structural factors influence public service delivery? : lessons learned from a study of swiss municipalities [paper].

  In:

  Minderman, Goos; Reddy, Purshottama Sivanarain, eds.,

  Innovation for the urban age : innovative approaches to public governance for the new urban age.

  Innovation in the Urban Age, 2014.

  The Hague:

  Eleven International Publishing.

  pp. 99-128.

  The Winelands Papers ; 2014.

Other publications

• Steiner, Reto; Kaiser, Claire,

  2018.

  Amalgamation and inter-municipal cooperation: alternative or consecutive re-form strategies? : an analysis based on an empirical longitudinal study of Swiss local governments [paper].

  In:

  ECPR General Conference, Hamburg, Germany, 22-25 August 2018.

  Available from: https://ecpr.eu/Filestore/PaperProposal/83997573-83e4-491e-937f-45c95f5c09eb.pdf

• Steiner, Reto; Kaiser, Claire,

  2016.

  Switzerland

  .

  In:

  Merloni, Francesco, ed.,

  Regionalisation trends in european countries 2007-2015 : a study by members of the group of independent experts of the european charter of local self-government.

  Strasbourg:

  Council of Europe.

  pp. 208-213.

• Steiner, Reto; Kaiser, Claire; Reichmuth, Lukas;

  2015.

  Entwicklungsoptionen für den Zukunftsraum Aarau : Bericht im Auftrag der 11 Gemeinden Aarau, Biberstein, Buchs (AG), Densbüren, Erlinsbach (AG), Küttigen, Muhen, Oberentfelden, Schönenwerd (SO), Suhr und Unterentfelden.

  KPM-Schriftenreihe

  ; 61.

  Bern:

  KPM.

• Steiner, Reto; Kaiser, Claire,

  2013.

  Administration communale

  .

  In:

  Ladner, Andreas; Mader, Luzius; Emery, Yves; Knoepfel, Peter; Varone, Frédéric; Chappelet, Jean-Loup; Soguel, Nils, eds.,

  Manuel d'administration publique suisse.

  Lausanne:

  Presses Polytechniques et Universitaires Romandes.

  pp. 143-160.

• Ladner, Andreas; Steiner, Reto; Horber-Papazian, Katia; Fiechter, Julien; Jacot-Descombes, Caroline; Kaiser, Claire,

  2013.

  Gemeindemonitoring 2009/2010 : Bericht zur fünften gesamtschweizerischen Gemeindeschreiberbefragung.

  Bern:

  KPM.

  KPM-Schriftenreihe ; 48.

  ISBN 978-3-906798-47-9.

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