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Key Performance Indicator Catalogue for Non-medical Support Services in Hospitals (KenkaS)

The Key Performance Indicator Catalogue KenkaS systematically lists comprehensive key performance indicator (parameters) in a manner suitable for FM in Healthcare and presents prioritized key performance indicators for concrete application in a consolidated and specified way. KenkaS thus offers an objective basis for strategic discussions and decisions and is the basis for benchmarking.

KenkaS is aligned with the result-oriented services from the Service Catalogue for Non-medical Support Services in Hospitals LekaS and is, together with the Process Model PromoS and the corresponding software applications in the Software Application Catalogue ApplikaS, part of the Reference Model RemoS and is the foundation of the Guideline to use SAP for Facility Management in Healthcare LesapS and the IT-supported Assessment, Simulation and Benchmarking Tool for Facility Management in Healthcare.