Key Performance Indicator Catalogue for Non-medical Support Services in Hospitals (KenkaS)
The Key Performance Indicator Catalogue KenkaS systematically lists comprehensive key performance indicator (parameters) in a manner suitable for FM in Healthcare and presents prioritized key performance indicators for concrete application in a consolidated and specified way. KenkaS thus offers an objective basis for strategic discussions and decisions and is the basis for benchmarking.
KenkaS is aligned with the result-oriented services from the Service Catalogue for Non-medical Support Services in Hospitals LekaS and is, together with the Process Model PromoS and the corresponding software applications in the Software Application Catalogue ApplikaS, part of the Reference Model RemoS and is the foundation of the Guideline to use SAP for Facility Management in Healthcare LesapS and the IT-supported Assessment, Simulation and Benchmarking Tool for Facility Management in Healthcare.

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Key Performance Indicator Model KenmoS overall on A3 format (JPG 17.22 MB)
Key Performance Indicator Model KenmoS for Logistics on A3 format (JPG 5.49 MB)
Key Performance Indicator Model KenmoS for Infrastructure on A3 format (JPG 4.12 MB)
Key Performance Indicator Model KenmoS for Facility Services on A3 format (JPG 4.28 MB)
Key Performance Indicator Model KenmoS for Hotel Services on A3 format (JPG 4.51 MB)
Key Performance Indicator Categories on A3 format (JPG 9.08 MB)
Space definitions according to SIA416 and DIN277-2 on A3 format (JPG 5.95 MB)
Downloads superordinate (key performance) indicator collection
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Structure (key performance) indicators overall hospital (XLSX 15.50 kB)
Structure (key performance) indicators FM in HC (XLSX 12.44 kB)
Downloads Collection of Key Performance Indicators of all 15 subject areas
Optimized for printing out of Excel on A3 landscape format; every subject area includes in the 1st tab the general overview and in the 2nd tab the Top 10 display of the key performance indicators.
Key performance indicators for subject area Procurement (XLSX 23 kB)
Key performance indicators for subject area Inventory Management (XLSX 25 kB)
Key performance indicators for subject area Transport & Distribution (XLSX 21 kB)
Key performance indicators for subject area Disposal & Recycling (XLSX 18.29 kB)
Key performance indicators for subject area Maintenance (XLSX 34 kB)
Key performance indicators for subject area Space Management (XLSX 21 kB)
Key performance indicators for subject area Energy (XLSX 25 kB)
Key performance indicators for subject area Safety (XLSX 17.61 kB)
Key performance indicators for subject area Security (XLSX 18.13 kB)
Key performance indicators for subject area Cleaning (XLSX 23 kB)
Key performance indicators for subject area Sterilisation (XLSX 21 kB)
Key performance indicators for subject area Catering (XLSX 28 kB)
Key performance indicators for subject area Textiles (XLSX 19.59 kB)
Key performance indicators for subject area Accomodation & Operation of Properties (XLSX 18.00 kB)
Key performance indicators for subject area Hotel Various (XLSX 21 kB)
Downloads key performance collection of the 4 areas
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Key performance indicators of Logistics area (XLSX 13.99 kB)
Key performance indicators of Infrastructure area (XLSX 14.00 kB)
Key performance indicators of Facility Services area (XLSX 13.87 kB)
Key performance indicators of Hotel Services area (XLSX 13.85 kB)