Dr. Mike Krey

ZHAW School of Management and Law
Department General Management
St.-Georgen-Platz 2
8400 Winterthur

+41 (0) 58 934 68 38
mike.krey@zhaw.ch

Personal profile

Position at the ZHAW

www.zhaw.ch/iwi

Membership of networks

Projects

Senkung der administrativen Belastung von Ärzten und Pflegepersonal in einem Schweizer Kantonsspital / Team member / Project completed
Spital: Prozessdarstellung und Vorbereitung einer ISO-kompatiblen Struktur / Team member / Project completed
Vorgehensmodell zur Prozessoptimierung im Spitalwesen / Project leader / Project completed

Publications

Articles in scientific journal, peer-reviewed

Marioni, C.; Soriano Ramirez, M.; Gaemperli, M.; Kenel, A.; Krey, M.,

2023.

Conversational AI – virtual assistant & chatbot at Sika Ltd. : a case sudy from the chemical industry.

International Journal of Machine Learning.

13(1), pp. 39-47.

Available from: https://doi.org/10.18178/ijml.2023.13.1.1127
Krey, Mike; Schlatter, Ueli; Mahadevan, Devon Andruson; Derungs, Kevin; Oehler, Johannes Klaus,

2020.

Wearable technology in healthcare.

Journal of Advances in Information Technology.

11(3), pp. 172-180.

Available from: https://doi.org/10.12720/jait.11.3.172-180
Hitz, Christian; Krey, Mike; Albath, Marius; Wyss, Robin; Thoma, Per,

2018.

IT-Budgeting processes in Swiss banks and how they are influenced by rapidly changing regulatory requirements.

Journal of EU Research in Business.

2018(785563).

Available from: https://doi.org/10.5171/2018.785563
Krey, Mike,

2018.

mHealth Apps : potentials for the patient - physician relationship.

Journal of Advances in Information Technology.

9(4), pp. 102-109.

Available from: https://doi.org/10.12720/jait.9.4.102-109

Book parts, peer-reviewed

Seiler, Roger; Krey, Mike,

2019.

Vorgehensmodell und Handlungsempfehlungen zur Einführung von BYOD (Bring Your Own Device) in Schweizer Krankenhäusern

.

In:

Digitalisierung in der Praxis : so schaffen KMU den Weg in die Zukunft.

Wiesbaden:

Springer.

pp. 223-239.

Available from: https://doi.org/10.1007/978-3-658-26137-5_15

Conference contributions, peer-reviewed

Blöchlinger, Yves; Blunschi, Manuel; Krey, Mike,

2023.

Reducing food waste using information technology : a case from Switzerland [paper].

In:

Proceedings of the 56th Hawaii International Conference on System Sciences.

56th Hawaii International Conference on System Sciences (HICSS), Maui, USA, 3-6 January 2023.

Honolulu:

University of Hawai'i at Manoa.

pp. 4482-4491.

Available from: https://doi.org/10.21256/zhaw-27728
Krey, Mike; Ramirez, Maria Soriano; Christen, Marco; Candreia, Jan,

2022.

Development of a model for the implementation of business intelligence in SMEs [paper].

In:

ICICM '22: Proceedings of the 12th International Conference on Information Communication and Management.

The 12th International Conference on Information Communication and Management (ICICM 2022), London, United Kingdom, 13-15 July 2022.

Association for Computing Machinery.

pp. 61-68.

Available from: https://doi.org/10.1145/3551690.3551700
Krey, Mike; Kabbout, Ahmad; Osmani, Lavdrim; Saliji, Armend,

2022.

DevOps adoption : challenges & barriers [paper].

In:

Proceedings of the 55th Hawaii International Conference on System Sciences.

55th Hawaii International Conference on System Sciences (HICSS), virtual, 3-7 January 2022.

Honolulu:

University of Hawai'i at Manoa.

pp. 7297-7309.

Available from: https://doi.org/10.24251/HICSS.2022.877
Krey, Mike; Sandmann, Marc; Klingler, Mathias; Kryeziu, Gzim,

2022.

Preparation laboratory experiment for medical transportation with drones – Switzerland [paper].

In:

Proceedings of the 40th International Business Information Management Association Conference.

40th IBIMA Conference, Seville, Spain, 29-30 November 2022.

International Business Information Management Association.

pp. 790-801.
Krey, Mike; Garcia, Rubén Ramirez,

2022.

Voice assistants in healthcare : the patient’s perception [paper].

In:

8th International Conference on Information Management (ICIM), London, 25-27 March 2022.

IEEE.

pp. 120-130.

Available from: https://doi.org/10.1109/ICIM56520.2022.00029
Krey, Mike,

2019.

Chatbots used for IT service management [paper].

In:

Soliman, Khalid S., ed.,

Proceedings of the 34th International Business Information Management Association Conference.

34th IBIMA Conference, Madrid, Spain, 13-14 November 2019.

Madrid:

International Business Information Management Association (IBIMA).

pp. 1380-1398.
Krey, Mike; Seiler, Roger,

2019.

Usage and acceptance of drone technology in healthcare : exploring patients and physicians perspective [paper].

In:

Proceedings of the 52nd Hawaii International Conference on System Sciences.

52nd Hawaii International Conference on System Sciences (HICSS), Grand Wailea HI, USA, 8-11 January 2020.

Honolulu:

University of Hawai'i at Manoa.

pp. 4135-4144.

Available from: https://doi.org/10.21256/zhaw-3372
Krey, Mike,

2018.

Drones : application and business models in Swiss hospitals [paper].

In:

Proceedings of the 51st Hawaii International Conference on System Sciences.

51st Hawaii International Conference on System Sciences (HICSS), Waikoloa Village HI, USA, 3-6 January 2019.

Honolulu:

University of Hawai'i at Manoa.

pp. 3081-3089.

Available from: https://doi.org/10.24251/HICSS.2018.389
Krey, Mike,

2018.

Facing business-IT-alignment in healthcare [paper].

In:

Proceedings of the 51st Hawaii International Conference on System Sciences.

51st Hawaii International Conference on System Sciences (HICSS), Waikoloa Village HI, USA, 3-6 January 2018.

Honolulu:

University of Hawai'i at Manoa.

pp. 3090-3099.

Available from: https://doi.org/10.24251/HICSS.2018.390
Krey, Mike,

2018.

Towards a method for enterprise mobility management (EMM) in healthcare [paper].

In:

2018 IEEE International Conference on Healthcare Informatics (ICHI).

IEEE International Conference on Healthcare Informatics (ICHI 2018), New York City, 4-7 June 2018.

Piscataway:

IEEE.

pp. 87-97.

Available from: https://doi.org/10.1109/ICHI.2018.00017
Krey, Mike,

2016.

IT in health care : a business enabler? [paper].

In:

Proceeding of 2016 international conference on information management.

2016 2nd International Conference on Information Management (ICIM 2016), London, 7-8 May 2016.

Piscataway:

IEEE.

pp. 121-126.

Available from: https://doi.org/10.1109/INFOMAN.2016.7477545
Krey, Mike,

2016.

Key challenges to enabling IT in healthcare [paper].

In:

2016 IEEE international conference on healthcare informatics (ICHI).

IEEE Computer Society Publications, Chicago, USA, 4-7 October 2016.

Piscataway:

IEEE.

pp. 328-333.

Available from: https://doi.org/10.1109/ICHI.2016.60
Krey, Mike,

2015.

Significance and current status of integrated IT GRC in health care : an explorative study in swiss hospitals [paper].

In:

Bui, Tung X.; Sprague, Ralph H., eds.,

2015 48th Hawaii International Conference on System Sciences.

48th Hawaii International Conference on System Sciences (HICSS), Kauai, HI, USA, 5-8 January 2015.

New York:

IEEE.

pp. 3002-3012.

Available from: https://doi.org/10.1109/HICSS.2015.363
Krey, Mike; Schlatter, Ueli,

2014.

Assessing IT governance, risk management and compliance (IT GRC) - maturity : considering organisational and behavioural styles [paper].

In:

Proceedings of the 2nd International Conference on Management, Leadership and Governance.

International Conference on Management, Leadership and Fovernance, Wellesley, USA, 20-21 March 2014.

Reading:

Academic Conferences and Publishing International Limited.
Krey, Mike,

2013.

A process model bringing IT in health care closer to higher maturity : systematisation in dealing with effective IT governance, risk management and compliance for hospitals [paper].

In:

Proceedings ABSRC ROME 2013.

Advances in Business-Related Scientific Research Conference (ABSRC), Rom, Italy, 2-4 October 2013.
Krey, Mike,

2013.

Systematising IT governance, risk management, and compliance for hospitals : an iterative approach [paper].

In:

Clute Institute Academic Conference Proceedings.

The Clute Institute International Academic Conference, Las Vegas, USA, 23-25 September 2013.

Clute Institute for Academic Research.

pp. 142-148.
Krey, Mike; Furnell, Steven; Harriehausen, Bettina; Knoll, Matthias,

2012.

Approach to the evaluation of a method for the adoption of information technology governance, risk management and compliance in the swiss hospital environment [paper].

In:

Sprague, Ralph H., ed.,

2012 45th Hawaii International Conference on System Sciences.

45th Hawaii International Conference on System Sciences (HICSS), Maui, HI, USA, 4-7 January 2012.

New York:

IEEE.

pp. 2810-2819.

Available from: https://doi.org/10.1109/HICSS.2012.118
Krey, Mike,

2012.

Entwicklung einer Methode zur Umsetzung von IT Governance, Risk Management im Krankenhaus [paper].

In:

Goltz, Ursula; Magnor, Marcus; Appelrath, Hans-Jürgen; Matthies, Herbert; Balke, Wolf-Tilo; Wolf, Lars, eds.,

Informatik 2012 : Proceedings.

42. Jahrestagung der Gesellschaft für Informatik (GI), Braunschweig, Deutschland, 16.-21. September 2012.

Bonn:

Gesellschaft für Informatik.

pp. 1602-1618.

GI-Edition Lecture Notes in Informatics ; 208.

Available from: https://subs.emis.de/LNI/Proceedings/Proceedings208/P-208.pdf
Krey, Mike; Furnell, Steven; Harriehausen, Bettina; Knoll, Matthias,

2012.

Method engineering approach to the adoption of information technology governance, risk and compliance in Swiss hospitals [paper].

In:

Proceedings of the 6th European Conference on Information Management and Evaluation.

6th European Conference on Information Management and Evaluation, Cork, United Kingdom, 13-14 September 2012.

Academic Conferences and Publishing International Limited.

pp. 408.
Krey, Mike; Furnell, Steven; Harriehausen, Bettina; Knoll, Matthias,

2012.

Structured approach to the adaption of information technology governance, risk an compliance in hospitals using design science principles [paper].

In:

Macedo, Mário, ed.,

Proceedings IADIS international conference e-health 2012 : IADIS multi conference on computing and information systems 2012.

IADIS International conference e-health, Lisbon, Portugal, 17-19 July 2012.

IADIS.

pp. 85-96.
Krey, Mike; Harriehausen, Bettina; Knoll, Matthias,

2011.

Approach to the classification of information technology governance, risk and compliance frameworks [paper].

In:

Al-Dabass, David; Orsoni, Alessandra; Cant, Richard; Abraham, Ajith, eds.,

2011 UkSim 13th international conference on computer modelling and simulation.

13th International Conference on Computer Modelling and Simulation, Cambridge, United Kingdom, 30 March - 1 April 2011.

Piscataway:

IEEE.

pp. 350-354.

Available from: https://doi.org/10.1109/UKSIM.2011.73
Krey, Mike; Furnell, Steven; Harriehausen, Bettina; Knoll, Matthias,

2011.

Development of a validation method for an information technology governance, risk management and compliance health care framework [paper].

In:

Despres, Charles, ed.,

Proceedings of the 7th European Conference on Management Leadership and Governance.

7th European Conference on Management Leadership and Governance, Sophia-Antipolis, France, 6-7 October 2011.

Reading:

Academic Conferences and Publishing International Limited.

pp. 227-238.
Krey, Mike; Keller, Thomas; Harriehausen, Bettina; Knoll, Matthias,

2011.

Towards a classification of Information Technology governance frameworks for the development of a IT GRC healthcare framework [paper].

In:

2011 IEEE Consumer Communications and Networking Conference (CCNC).

1st IEEE Consumer Communications and Networking Conference, Las Vegas, 9-12 January 2011.

Piscataway:

IEEE.

pp. 34-38.

Available from: https://doi.org/10.1109/CCNC.2011.5766488
Krey, Mike,

2010.

Information technology governance, risk and compliance in health care : a management approach [paper].

In:

2010 Developments in E-systems Engineering.

International Conference on Developments in eSystems Engineering, London, United Kingdom, 6-8 September 2010.

Piscataway:

IEEE.

pp. 7-11.

Available from: https://doi.org/10.1109/DeSE.2010.8
Krey, Mike; Harriehausen, Bettina; Knoll, Matthias; Furnell, Steven,

2010.

IT governance and its impact on the Swiss healthcare [paper].

In:

Al-Dabass, David; Orsoni, Alessandra; Cant, Richard; Abraham, Ajith, eds.,

2010 12th International conference on computer modelling and simulation.

12th International Conference on Computer Modelling and Simulation, Cambridge, United Kingdom, 24-26 March 2010.

Cambridge:

IEEE.

pp. 340-345.

Available from: https://doi.org/10.1109/UKSIM.2010.70
Krey, Mike; Harriehausen, Bettina; Knoll, Matthias; Furnell, Steven,

2010.

IT governance and its spread in Swiss hospitals [paper].

In:

Macedo, Mário, ed.,

Proceedings of the IADIS International Conference on e-Health 2010.

2nd International Conference on e-Health (part of the IADIS Multi Conference on Computer Science and Information Systems 2010), Freiburg, 29-31 July 2010.

International Association for the Development of the Information Society (IADIS) Press.

pp. 52-60.
Krey, Mike; Schlatter, Ueli,

2009.

Benefit analyses of technologies for automatic identification to be implemented in the healthcare sector [paper].

In:

Weinhardt, Christof; Luckner, Stefan; Stösser, Jochen, eds.,

Designing E-Business Systems. Markets, Services, and Networks : 7th Workshop on E-Business, WEB 2008, Paris, France, December 13, 2008, Revised Selected Papers.

7th Workshop on E-Business, WEB 2008, Paris, France, 13 December 2008.

Berlin:

Springer.

pp. 71-82.

Lecture notes in business information processing ; 22.

Available from: https://doi.org/10.1007/978-3-642-01256-3_7
Krey, Mike,

2009.

Development of generic process model with practical relevance to implementation of RFID in the healthcare sector [paper].

In:

Weghorn, Hans; Roth, Jörg; Isaías, Pedro, eds.,

Proceedings of INFORMATICS 2009.

IADIS international conference INFORMATICS 2009, Algarve, Portugal, 17-19 June 2009.

Algarve:

IADIS.

pp. 187-191.
Krey, Mike,

2009.

Relevance of IT governance for the Swiss healthcare sector [paper].

In:

Weghorn, Hans; Isaías, Pedro, eds.,

Proceedings of the IADIS International Conference on Applied Computing.

IADIS International Conference on Applied Computing, Rome, Italy, 19-21 November 2009.

IADIS Press.

pp. 58-62.

Available from: http://www.iadisportal.org/digital-library/relevance-of-it-governance-for-the-swiss-healthcare-sector
Krey, Mike,

2009.

Value benefit analysis of technologies for automatic identification to be implemented in the healhtcare sector [paper].

In:

Proceedings of the IADIS International Conference on e-Health.

IADIS Multi Conference on Computer Science and Information Systems, Algarve, Portugal, 21-23 June 2009.

IADIS.

Available from: http://iadisportal.org/digital-library/value-benefit-analysis-of-technologies-for-automatic-identification-to-be-implemented-in-the-healthcare-sector
Krey, Mike,

2008.

Evaluation of automatic identification technologies (auto-ID) to be implemented in the health care sector [paper].

In:

Sheng, Quang; Maamar, Zakaria; Zeadally, Sherali; Cameron, Mark, eds.,

Proceedings of the 2nd International Workshop on RFID Technology - Concepts, Applications, Challenges - Volume 1: IWRT.

2nd International Workshop on RFID Technology - Conecpts, Apllications, Challenges IWRT 2008, 2008 Conference - 10th International Conference on Enterprise Information Systems, Barcelona, Spain, June 12-16, 2008.

INSTICC Press.

pp. 157-166.

Available from: https://doi.org/10.5220/0001738501570166

Other publications

Krey, Mike,

2018.

A framework for the adoption of bring your own device (BYOD) in the hospital environment.

GSTF Journal on Computing.

6(1), pp. 77-88.

Available from: https://doi.org/10.21256/zhaw-3751
Hitz, Christian; Krey, Mike; Albath, Marius; Wyss, Robin; Thoma, Per,

2018.

Budgeting processes for IT-projects in Swiss banks : readiness to react to fast changing market conditions [paper].

In:

Soliman, Khalid S., ed.,

Proceedings of the 31st International Business Information Management Association Conference.

IBIMA Conference, Mailand, Italy, 25-26 April 2018.

International Business Information Management Association.
Krey, Mike,

2018.

Cure for healthcare? Using drone technology in hospital processes : an explorative analysis [paper].

In:

Yang, Xin-She; Sheratt, Simon; Dey, Nilanjan; Joshi, Amit, eds.,

Third international congress on information and communication technology : ICICT 2018, London.

International Congress on Information and Communication Technology, London, United Kingdom, 27-28 February 2018.

London:

Springer.

pp. 13-24.

Advances in Intelligent Systems and Computing ; 797.

Available from: https://doi.org/10.1007/978-981-13-1165-9_2
Krey, Mike,

2014.

Projekte in der Immobilienbewirtschaftung : @VERIT Immobilien AG.

Winterthur:

ZHAW Zürcher Hochschule für Angewandte Wissenschaften.
Krey, Mike; Harriehausen, B.; Knoll, M.; Furnell, S.,

2010.

Towards a classification of information technology governance frameworks [paper].

In:

Dowland, Paul; Humm, Bernhard; Knahl, Martin, eds.,

Proceedings of the sixth collaborative research symposium on security, e-learning, internet and networking.

Sixth Collaborative Research Symposium - Security, E-learning, Internet and Networking (SEIN 2010), Plymouth, United Kingdom, 24-28 November 2010.

Plymouth:

University of Plymouth.

pp. 31-42.
Krey, Mike; Schlatter, Ueli; Roth, Caesar Aurel,

2009.

IT governance in the swiss healthcare sector [paper].

In:

Dekkers, Rob, ed.,

Proceedings of the 4th european conference on management of technology.

4th European Conference on Management of Technology, Glasgow, Scotland, 6-8 September 2009.

Paisley:

University of the West of Scotland.
Krey, Mike,

2008.

Development of a process model with practical relevance to implementation of RFID in the healthcare sector [paper].

In:

Ting-Peng, Liang, ed.,

Designing e-business systems: markets, services, and networks : proceedings of the 7th Workshop on E-Business.

7th Workshop on E-Business, WEB 2008, Paris, France, 13 December 2008.

Berlin:

Springer.

Oral conference contributions and abstracts

Krey, Mike,

2012.

Status Quo und Handlungsempfehlungen zu IT Governance, Risk Management und Compliance (IT GRC) im Spital.

In:

12. Schweizerischer eHealthcare Kongress, Nottwil, 18.-19. September 2012.
Krey, Mike,

2011.

Governance, risk management und compliance (GRC) im Krankenhaus : Auslegeordnung eines Problems.

In:

56. GMDS Jahrestagung Workshop: IT Governance und IT Servicemanagement im Gesundheitswesen, Mainz, Deutschland, 26.-29. September 2011.
Krey, Mike,

2011.

Method for the adoption of information technology governance, risk and compliance in the hospital environment.

In:

11. itSMF Jahreskongress 2011: Future of ITSM, Kassel, 5.-6. Dezember 2011.

Other publications

Beiträge, peer-reviewed:

Krey, Mike (2017). Enterprise IT Consumerization in the Hospital Environment. International Journal of Healthcare Management, Volume 11, Issue 3. Peer reviewed.

Krey, Mike (2015). Enabling IT in Health Care: A 5-Year Comparison of Swiss Hospitals.Journal of Information Technology, 1798-2340 220-230. Peer reviewed.

Krey, Mike (2013). Dealing with effective IT Governance, Risk Management and Compliance – Process approach bringing IT closer to higher maturity. In: Proceedings e-health 2013 Summit. Wien: Springer. Peer reviewed.

Krey, Mike; Keller, Thomas (2011). Towards a Classification of Information Technology Governance Frameworks for the development of an Governanace, Risk and Compliance Framework for Health Care. In: IEEE International Workshop on Consumer eHealth Platforms, Services and Applications (CCNC'2011 Workshop CeHPSA). (34 - 38 ). Las Vegas: IEEE Computer Society. Peer reviewed.

Beiträge, nicht peer-reviewed:

Krey, Mike (2014). ZHAW mehr als nur eine Bildungseinrichtung – Leistungsaufträge einer Hochschule und Bedeutung für ein Schweizer KMU. Gewerbe- und Industrieverband Bachenbülach, 22. Oktober 2014

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