Delete search term
To content

Main navigation

School of Management and Law

Service navigation

Greenwashing in Marketing: New Perspectives for Companies

Greenwashing, originally understood as a company's deliberate attempt to mislead the public into believing it has an environmentally friendly image, now carries a more nuanced meaning. This broader perspective covers both deliberate deception and unfounded accusations. Companies face the challenge of communicating their sustainability efforts transparently in order to safeguard this credibility.

In 2020, a study by the European Commission revealed alarming findings: exaggerated, false or misleading claims were found in 42% of the cases analysed. The impact of greenwashing on reputation and trust can be considerable. As a result, the European Commission has developed stricter regulations to curb greenwashing. In future, claims will need to be based on solid scientific evidence and verified by independent bodies. Companies must rethink their communication and marketing strategies to ensure transparency and build credibility.

Given the complex nature of greenwashing, companies need to take a nuanced view. Authenticity and clear communication are essential in an era of growing sustainability awareness, in order to avoid accusations of greenwashing and to build trust.

New EU Directive Against Greenwashing

In March 2023, the EU launched a directive on environmental claims (green claims). Here's a brief explanation of what it's about:

The starting point:

The goals of the EU directive:

Concrete measures:

Claims targeted by the directive:

Examples of claims:

"Packaging made from 30% recycled plastic"

"The company's ecological footprint has been reduced by 20% since 2015."

"Halving of the CO2 emissions associated with this product compared to 2020."

 

Next Steps: The current directive provides an important foundation for the implementation of binding regulation. Even though it will still take some time before legally binding rules come into force, the directive already underscores the importance of correct product labelling.

You can read the exact directive here.

Key Action Steps for Companies

  1. Greenwashing doesn't always have to be intentional — it can also lie in how consumers perceive your message. Ask yourself how your message comes across to others.
  2. Transparent communication: communicate your sustainability efforts honestly and transparently, both internally and externally, to build trust.
  3. Solid foundations: make sure your environmental communication is based on reliable scientific evidence and international standards, to avoid exaggerated or unverified claims.
  4. Independent verification: consider having your sustainability claims verified by independent bodies to strengthen credibility.
  5. Holistic perspective: avoid focusing solely on superficial advertising claims, and consider your company's overall business activities in the context of sustainability.

Privacy Settings

Here we show you which services may run on our website. You decide for yourself which services we may use. You can find more information in our privacy notice.

Our website needs these cookies so that everything works properly. These cookies are created automatically when you are active on the site – for example, when you change privacy settings or fill in forms. You can block these cookies in your browser or set it to warn you about them, but some parts of the website will then no longer display correctly. These cookies do not store any of your personal data.

These services allow us to see how our website is used, but we do not know who you are. By activating these services, you help us make the website better for everyone.