Institute of Business Information Technology
“Artificial intelligence and digital technologies like social robots are more than tools – they are gateways to a new era. At IWI, we give this future a soul by uniting innovation with humanity, purpose, and sustainable values.”
Prof. Dr. Theresa Schmiedel
Head, Institute of Business Information Technology
The Institute of Information Systems operates at the intersection of business administration and computer science. Our mission is to harness the innovation potential of society and the economy—particularly that driven by artificial intelligence—in a way that is guided by values and focused on long-term sustainability. True to our guiding principle: “From Information to Innovation.”
One of our key areas of focus is Digital Health. We explore the use of social robots, XR technologies, and conversational agents to support healthcare professionals and promote therapy adherence. These technologies open up new pathways for patient-centered care while easing the burden on medical staff.
Beyond healthcare, we support companies and public institutions in their digital transformation—whether through the development of new business models, the automation of processes, or the redesign of customer interactions.
Through innovative approaches and active knowledge transfer, we foster dialogue between academia and practice—especially through applied research projects and a broad range of continuing education programs. In doing so, we make a direct contribution to shaping the digital future of business and society.
Core Competencies
Continuing Education
Our faculty members have set themselves the goal of providing professionals working in business information technology with the necessary range of competences and skills required in the workplace. We offer a comprehensive Master of Advanced Studies (MAS) as well as the shorter Certificate of Advanced Studies (CAS) and seminars. In addition to sound specialist knowledge, we also place a strong emphasis on methodological, communicative, and social skills.
Research
As an application-oriented platform for business and information technology, we coordinate and promote the research interests of the university and our partners. Integration in projects managed by the Commission for Technology and Innovation (CTI) and competence networks permits the exchange of experience and the pooling of collective know-how.
Consulting
On behalf of business partners, we conduct projects in various business information technology disciplines. We also provide assistance in the conception and design of organizations, in solving difficult situations, and for audits. Our areas of expertise are business intelligence, business process management, information systems and architecture, and real estate information management.