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BPM Study 2023

Analysis of the status quo 2022 and Developments within the last eleven years in the context of BPM

At a glance


Business process management (BPM) is a central discipline for improving the efficiency and effectiveness of business processes. Well-established business process management helps companies to handle processes faster, more cost-effectively and with higher quality.

The Business Process Management Study 2023 of the Institute of Business Information Technology at the Zurich University of Applied Sciences ZHAW School of Management and Law is dedicated to this topic and sheds light on the status quo and the development of the last 11 years.