ARIES: Exploiting User Journeys for Supporting Mobility as a Service Platforms
At a glance
- Project leader : Prabin Joel Jones, Dr. Sebastiano Panichella
- Project team : Nicolas Ganz, Dr. Marcela Ruiz, Soumya Susovita
- Project status : ongoing
- Funding partner : Innosuisse
- Project partner : Bond Mobility (Europe) AG
- Contact person : Sebastiano Panichella
Description
Emerging Mobility As A Services (MAAS) are pushing the
boundaries of DevOps practices and processes, with new challenges
to handle for both practitioners and researchers. MAAS providers
such as BOND (Bike ON Demand start-up in Switzerland) employ DevOps
innovations to sustain the evolution of future MAAS services
reliability, evolvability, and testability. The rapid and varying
BOND users' constraints, requirements, and satisfaction are key and
still challenging aspects that are targeted also by other major
MAAS service providers. In this context, BOND already provides a
Function as a Service (FaaS) framework, which has seen good
acceptance by the community in Switzerland. The development of the
framework was supported by a previous KTI project.
The ARIES project aims at enhancing BOND’s DevOps pipeline, the
quality of BOND's services, and its customers' experience, by
implementing four main components. The following components
implement requirements and DevOps mechanisms, that will be
integrated into a modern BOND dashboard:
* A self-adaptive and real-time user-profile analyzer able to
monitor user behavioral models; ?
* A user-oriented interactions analyzer generating dynamic and
customized BOND feedback actions, depending on the user needs;
?
* A user-oriented self-adaptive component gathering user-oriented
requirements for enabling testing engineering BOND mechanisms. This
component leverages user-relevant changes elicitation approaches to
enable its core automation.?
* A component integrating dynamic user profile offerings as well as
relevant price estimators/simulators are delivered, considering the
outcomes of the aforementioned components. ?
The R&D work of ARIES will enable (i) sandboxed execution and
analysis of MAAS user's behavior models and (ii) will improve the
MAAS services reliability as well as BOND revenue strategies. This
will enable BOND to make well-informed decisions before updating or
establishing new MAAS services.