Interscriber: Turning Dialogues into Actionable Insights
At a glance
This project aims to fully digitize and automate the
transcription of spoken dialogues. We will implement a software
system, Interscriber, that takes an audio recording as input and
creates text using algorithms for Speech-to-Text and Speaker
Diarization. The text is further processed and corrected. Finally,
Interscriber applies semantic analyses such as topic modeling,
sentiment analysis and summarization to extract key insights, which
can serve as the basis to write news articles, communications, or
meeting minutes. All services run on Swiss servers since interviews
may contain sensitive data. The demand for automatic solutions for
reliable transcriptions is shaped by the huge effort for manual
transcriptions, combined with recent advances in research on
speech-to-text that make auto-transcriptions feasible.
Target users of Interscriber are everyone who creates transcriptions and their summaries manually, e.g. journalists, secretaries, social scientists, or bank consultant. Interscriber targets the DACH region. Thus, it will support German, English, and Swiss German (the latter will be developed in a separate project). By providing a market-ready tool like Interscriber, writing undergoes digital transformation where users: i) make use of ML for generating reliable transcriptions, ii) reduce workload for post-editing and iii) base their
intellectual work on automatically extracted insights. This allows them to dedicate more time to meaningful tasks. Interscriber’s core technological innovation stems from enhancing existing transcription methods to increase their quality on interviews and dialogues, which adds the challenges of low audio quality, overlapping and spontaneous speech.
SpinningBytes is a Swiss startup founded in 2015 that develops solutions for Natural Language Processing (NLP) based on machine learning (ML) algorithms. With this project, it is expanding its services by providing a new product “Interscriber” for automatic interview transcription.
Proceedings of the Swiss Text Analytics Conference 2021.
Swiss Text Analytics Conference – SwissText 2021, Online, 14-16 June 2021.
CEUR Workshop Proceedings.
Available from: https://doi.org/10.21256/zhaw-23258