Digital Transformation in the Public Sector
CAS Digitale Verwaltung
In diesem CAS sollen die Teilnehmerinnen und Teilnehmer befähigt werden, die Besonderheiten, Anforderungen und Chancen von digitalen Transformationen im Umfeld des öffentlichen Sektors zu verstehen mit dem Ziel, selber einen substanziellen Beitrag zur Gestaltung von digitalen Transformationsprozessen in Verwaltungsorganisation leisten zu können (unter Berücksichtigung strategischer Vorgaben). Sie reflektieren die Erfüllung staatlicher Aufgaben unter Einbezug interaktiver Zusammenarbeit mit Gesellschaft und Wirtschaft und entwickeln neuartige zukunftsorientierte Geschäftsmodelle; sie gestalten Aufbau und Prozesse in Verwaltungen als dienstleistungsorientierte agile Organisationen und reflektieren die in einer digitalen Verwaltung notwendigen Veränderungen.
egovREPORT 2019
The digital transformation is transforming public administrations strategically, organizationally and culturally. Switzerland faces special challenges due to its federal system. The digital change is supported by the employees of the public administrations through their high level of commitment and their willingness to change and develop.
Ready for the challenges of digital transformation?
Prof. Dr. Caroline Brüesch about the CAS Digitale Verwaltung and future music that is already playing today.
Click here (PDF 1,4 MB) to see the report!
Master in Business Administration – Major Public and Nonprofit Management
Master of Science (MSc) in Business Administration with a Specialization in Public and Nonprofit Management
Start of New Program: Mid-September
Workload: 90 ECTS credits (corresponding to approx. 2,700 hours of study)
Duration: 4 semesters (while enrolled in the program, students can hold a part-time job or do family work not exceeding a workload of 50%)
Location: Winterthur
Semester Fee: CHF 720.-
Admission Requirements: Admission Procedure
Language of Instruction: German
Accreditation: AACSB, FIBAA
Any more information here
Projects on Digital Transformation
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Co-development pf a participation platform, innovation network and living lab for the digital transformation of a canton / region
We support a canton in the development of an innovation network around the question of how technology can add value for the entire region. The project consists of three elements : 1. Digital and analague participation platforms with stakeholders from business, administration, science and civil society 2. Developing a network of stakeholders with ...
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Smart Government
Development of a working paper / study on the factors influencing smart government. The following steps were carried out: Comprehensive literature analysis in scientific and practice-oriented Sources Definition and explanation of the term "Smart Government" a rough description of the relevant trends influencing the development of smart government ...
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Needs assessment: Digital service portfolio of Zurich’s municipalities
In order to assess the needs of the population regarding the digital services of Zurich's municipalities, an online survey will be conducted. For this purpose, the following topics will be examined: - Most common uses of digital services of the municipality - Perceived problems in the use of these services - Evaluation of individual aspects of ...
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Evaluation eID+
The canton of Schaffhausen offers their citizens the option, with immediate effect, to easily and swiftly access eServices of their canton through the means of a digital identity. As a pilot user you have the possibility to shape the digital future of your canton. Wishes and concerns of the users will be taken seriously and are evaluated and ...
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Evaluation of Stakeholder-Collaboration in Developing an eGovernmant Application
The project eUmzugCH is a national strategic project of the priority plan of eGovernment Switzerland. The aim of the project is the electronic notification and handling of removals. The canton of Zurich has played a pioneering role in the project. At the cantonal level, the electronic relocation has already been implemented. The aim of the project ...
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The digital revolution in public administration
The digital revolution in public administration The digitalisation of countless areas of life forges ahead, and public administration is not spared. In international comparisons, Switzerland boasts good prerequisites for being able to tackle this phenomenon. Infrastructure in general, as well as broadband internet coverage, is particularly good, ...
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Electronic health dossier
Our institute assisted the Federal Office of Public Health (BAG) in evaluating the ordinances on the Federal Law on the Electronic Patient Dossier (EPDG), especially with regard to creating the results report, which served as the basis for the revision of these ordinances. Furthermore, the institute also assisted with creation of the documents and ...
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SIDAC2
The aim of the SIDAC2 project is an integrated system for the valuation and management of existing real estate. The SIDAC2 project team was made up of ZHAW researchers from the Institute for Facility Management (IFM), the Institute for Administration and Management (IVM) and the Institute for Applied Information Technology (InIT). QualiCasa AG and ...
Publications on Digital Transformation
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Angerer, Alfred; Russ, Christian; Ultsch, Sabine;
2019.
Digital Health - Revolution oder Evolution? : strategische Optionen im Gesundheitswesen.
Winterthur:
ZHAW Zürcher Hochschule für Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-18267
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Pleger, Lyn Ellen; Mertes, Alexander; Hochstrasser, Andrea; Brüesch, Caroline,
2019.
In:
4th PUBSIC Conference, Mailand, 23.-25. Januar 2019.
SDA Bocconi.
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Stoll, Aline; Dietrich, Simone,
2019.
In:
4th PUBSIC Conference, Milano, Italy, 23-25 January 2019.
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Mertes, Alexander; Pleger, Lyn Ellen; Brüesch, Caroline; Hochstrasser, Andrea;
2019.
Winterthur:
ZHAW Zürcher Hochschule für Angewandte Wissenschaften.
ISBN 978-3-03870-023-4.
Available from: https://doi.org/10.21256/zhaw-3387
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Betzler, Diana; Leuschen, Lara; Rebitzer, Fabian A.,
2019.
In:
15th AIMAC International Conference on Arts and Cultural Management, Venice, Italy, 23-26 June 2019.
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Betzler, Diana; Leuschen, Lara,
2019.
In:
EURAM Annual Conference 2019, Lisboa, Portugal, 26-28 June 2019.
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Arisov, Elisabeth; Becker, Johannes Gerd; Erny, Matthias; Zeier Röschmann, Angela,
2019.
Winterthur:
ZHAW Zürcher Hochschule für Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-3237
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Betzler, Diana; Fluturime, Jusufi,
2019.
In:
15th AIMAC International Conference on Arts and Cultural Management, Venice, Italy, 23-26 June 2019.
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Färber, Andri; Zigan, Nicole; Dolata, Mateusz; Stalder, Philipp; Koppitz, Andrea Luise; Schwabe, Gerhard,
2019.
In:
Proceedings of the 52nd Hawaii International Conference on System Sciences.
The 52nd Hawaii International Conference on System Science, Grand Wailea, January 8-11, 2019.
HICSS.
pp. 4125-4134.
Available from: https://doi.org/10.21256/zhaw-3366
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2018.
Digital insurance brokers - old wine in new bottles? : how digital brokers create value.
Zeitschrift für die gesamte Versicherungswissenschaft.
107(3),
pp. 273-291.
Available from: https://doi.org/10.21256/zhaw-11157
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Acker, Christine; Eller, Helene,
2018.
Zeitschrift für internationale Rechnungslegung.
2018(10),
pp. 443-448.
Available from: https://beck-online.beck.de/Dokument?vpath=bibdata%2Fzeits%2Firz%2F2018%2Fcont%2Firz.2018.443.1.htm&pos=3
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Lang, Achim; Brüesch, Caroline,
2018.
In:
XXII IRSPM Annual Conference 2018, Edinburgh, Scotland, 11-13 April 2018.
Available from: http://programme.exordo.com/irspm2018/delegates/presentation/342/
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Brüesch, Caroline; Mertes, Alexander; Stoll, Aline; Giger, Marc-André,
2018.
.
In:
Verwaltungsorganisationsrecht - Staatshaftungsrecht - öffentliches Dienstrecht : Jahrbuch 2017/2018.
Bern:
Stämpfli.
pp. 3-22.
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Scheuner, Bojana,
2018.
Implikationen der Entsolidarisierung für das Geschäftsmodell der Versicherungsindustrie.
Winterthur:
ZHAW Zürcher Hochschule für Angewandte Wissenschaften.
Available from: https://doi.org/10.21256/zhaw-2284
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Hefti, Jacques; Rawitzer, Heike; Beckenbauer, Angela,
2018.
Open Innovation : wie Unternehmen fit für die Zukunft werden.
Zeitschrift Führung + Organisation.
87(2),
pp. 125-128.
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Albicker, Daniel; Angerer, Alfred; Ehrlich, Thomas,
2018.
Schnittstellen aktiv mitgestalten.
Competence: H+ Hospital Forum.
2018(11),
pp. 30-31.
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Scheuner, Bojana; Zeier Röschmann, Angela,
2018.
Schweizer Versicherung.
2018(12),
pp. 48-49.
Available from: https://www.wiso-net.de/document/SVER__161122332
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Mertes, Alexander; Brüesch, Caroline,
2018.
In:
IRSPM 22nd Annual Conference, Edinburgh, 11.-13. April 2018.
International Research Society for Public Management.
pp. 1-23.
Available from: http://programme.exordo.com/irspm2018/delegates/presentation/339/
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Kendzia, Michael Jan; Björck, Albena,
2018.
The digital revolution and the organization of work : contemporary management techniques.
Advances in Applied Sociology.
8(3),
pp. 212-232.
Available from: https://doi.org/10.21256/zhaw-3753
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Pleger, Lyn Ellen; Mertes, Alexander,
2018.
Yearbook of Swiss Administrative Science.
9(1).
Available from: https://doi.org/10.21256/zhaw-3453