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Ninja Leikert-Böhm

Ninja Leikert-Böhm

Ninja Leikert-Böhm

ZHAW School of Management and Law
Institute of Business Information Technology
Theaterstrasse 17
8400 Winterthur

+41 (0) 58 934 46 91

Work at ZHAW


Project Manager (PMP®) and Research Associate


Lecturer in Bsc Business Informatics for the module IT Project Management (deputy module owner) and in Msc Business Informatics for the module Project and Change Management (module owner), Lecturer/coach in the Bsc program General Management (GM) in the GM Forum module, supervision of Bachelor's and Master's theses, supervision of MAS theses

Education and Continuing education


Agile Organization / Agile Transformation Change Management & Organizational Development Project Management (PMP Certified) Business Intelligence & Analytics, Process Analytics

Professional milestones

02/2014 - today
ZHAW School of Management and Law, Institute of Business Information Technology - Center of IT Strategy and Management
Teaching focus: IT project management, multi-project management, change management and organizational development
Research interests: Agile Organization, Agile Transformation, EAM in scaled agile, Organizational Development, Project Management, Business Intelligence, Data Science Initiatives

04/2013 - 01/2014
ECENTA AG (Walldorf, Germany) - SAP Consulting
Solution Principal for project management and methodologies; Responsible for core PMO functions.

06/2007 – 03/2012
ECENTA AG (Walldorf, Germany) - SAP Consulting
Consultant for SAP Business Warehouse and CRM Analytics/ Project Manager for customer projects, e.g. at
- SAP AG (St.-Leon-Rot, Germany)
Functional BI consultant for integration of SAP and Sybase Product Support / Service Reporting workstream.
- Tetra Pak (Lund, Sweden)
Functional consultant for management and operational reporting and dashboards based on a global SAP CRM service implementation.
- Sybase (Dublin, USA)
Project manager on an assessment and optimization initiative on the progress of a global BI project.
- Intel (Portland, USA)
Functional BI consultant on needs analysis, specification and implementation of a proof of concept for a global CRM Sales & Service Dashboard.
Ericsson AB (Stockholm, Sweden) - various project cycles:
Project management and functional consulting for BI developments in the area of customer support service; adaptation to complex CRM upgrade (SAP CRM 7.0), performance optimization, design and implementation of new reports incl. process analysis.
- EBAY (San Jose, USA)
Specification and proof of concept for a cross-company HR dashboard.
- Ericsson AB (Stockholm, Sweden) - various project cycles:
Project manager and functional consultant for the development of a prototype dashboard application (role and user dependent).
Design and implementation of a solution for internal SLA reporting and service KPI reports. Support of the customer in process optimization of the customer service area.

10/2005 – 02/2006
Extraordinariate for Business Information Technology III / Business Informatics and Management Support; University of Augsburg, Germany
Scientific assistant for the design of BW scenarios, backend & reports (SAP BW 3.5) and balanced scorecard (SAP SEM). Preparation of lecture material.

Educational background

05/2022 Implementing SAFe (SPC 5.1) (Gladwell Academy)

10/2020 Strategic Management: From Insight to Decision (RWTHx / edX course)

09/2019 Certificate of Advanced Studies - CAS Managing, Leading and Coaching Teams successfully (IAP Institute of Applied Psychology)

11/2016 Certificate of Advanced Studies - CAS Change Management and Organizational Development (IAP Institute of Applied Psychology)

08/2011 Project Management Professional PMP® - Certification Project Management Institute

04/2007 Graduation: Diploma in Business Administration - University of Augsburg
Majors: Business Information Technology, Production and Logistics, Corporate Management

Diploma Thesis: „Redesign of SAP Applications for Performance Measurement used in the Service Department of a Telecommunications Company based on a Reference Model for KPIs”

Membership of networks




Articles in scientific journal, peer-reviewed
Conference contributions, peer-reviewed
Other publications
Oral conference contributions and abstracts