Dr. Paul Schmitter

ZHAW Life Sciences und Facility Management
Institut für Facility Management

+41 (0) 58 934 51 14
paul.schmitter@zhaw.ch

Arbeit an der ZHAW

Tätigkeit

Dozent

Arbeits- und Forschungsschwerpunkte

Smart Building Management
Digitale Transformation im Real Estate und Facility Management
Facility Management in Healthcare
Generative KI und Design Science in der Innovation im Facility Management
Digitale Reifegradassessments

Netzwerk

Mitglied in Netzwerken

ORCID digital identifier

ORCID ID: 0009-0008-8530-720X

Auszeichnungen

City & Country Clubs Council Scholarship Award
IFMA Foundation
10 / 2020
Francis J. Kuhn Fellow Scholarship Award
IFMA Foundation
10 / 2019
Beste Masterarbeit
IFMA Schweiz
03 / 2018
Bester Master-Abschluss
ALUMNI ZHAW
03 / 2018

Social Media

Projekte

Publikationen

Beiträge in wissenschaftlicher Zeitschrift, peer-reviewed

Schmitter, P., Shahgholian, A., & Tucker, M. (2024). Towards an understanding of the digital transformation of facility management in healthcare : perspectives from practice. Digital Transformation and Society, 3(4), 395–409. https://doi.org/10.1108/DTS-10-2023-0098
Renyi, M., Hegedüs, A., Schmitter, P., Berger, F., Ballmer, T. M., Maier, E., & Kunze, C. (2022). Lessons learned : the multifaceted field of (digital) neighborhood development. The Journal of Community Informatics, 18(1). https://doi.org/10.15353/joci.v18i1.4427

Bücher, peer-reviewed

Schmitter, P. (2024). Digital transformation of facility management : a mixed methods study to develop a conceptual model to derive critical success factors for facility management in hospitals [Doctoral dissertation, Liverpool John Moores University, Liverpool Business School]. https://doi.org/10.24377/LJMU.t.00024652

Buchbeiträge, peer-reviewed

Schmitter, P. (2025). Digital transformation of healthcare facility management services. In J. Liebowitz (Ed.), Digital Transformation in Healthcare (pp. 77–103). World Scientific Publishing. https://doi.org/10.1142/9789819813506_0005
de Sousa, R. T., Teles, S., Bertel, D., Schmitter, P., & Abrantes, D. (2020). Advisory on ambient assisted living solutions : towards an advisor concept and training curriculum. In M. Ziefle & L. A. Maciaszek (Eds.), Information and communication technologies for ageing well and e-health (pp. 41–61). Springer. https://doi.org/10.1007/978-3-030-52677-1_3

Schriftliche Konferenzbeiträge, peer-reviewed

Gatziu Grivas, S., Hanne, T., Imhof, D., Bugmann, D., & Schmitter, P. (2024). An intelligent platform-based tool for the development of digital transformation strategies [Conference paper]. Procedia Computer Science, 237, 344–353. https://doi.org/10.1016/j.procs.2024.05.114
Schmitter, P., & Ashworth, S. (2023). Digitally transforming facility management in healthcare : a systematic review of key digital technologies and systems [Conference paper]. IOP Conference Series: Earth and Environmental Science, 1176, 12012. https://doi.org/10.1088/1755-1315/1176/1/012012
Hanne, T., Gachnang, P., Gatziu Grivas, S., Kirecci, I., & Schmitter, P. (2022). Artificial intelligence and machine learning for maturity evaluation and model validation [Conference paper]. ICEME 2022 Proceeding, 256–260. https://doi.org/10.1145/3556089.3556102
Kirecci, I., Schmitter, P., Hanne, T., Gachnang, P., & Gatziu Grivas, S. (2022). Reifegradmodelle als Grundlage für den digitalen Veränderungsprozess im Facility Management in Healthcare : eine integrative Literaturrecherche [Conference paper]. Journal für Facility Management, 23, 9–26. https://doi.org/10.34749/jfm.2022.4634
Tavares de Sousa, R., Teles, S., Bertel, D., Schmitter, P., & Abrantes, D. (2019). Back to the roots : the perspectives of multiple stakeholders about a seamless physical-virtual AAL advisory service [Conference paper]. Proceedings of the 5th International Conference on Information and Communication Technologies for Ageing Well and E-Health ICT4AWE, 146–155. https://doi.org/10.5220/0007762201460155
Bertel, D., Teles, S., Strohmeier, F., Vieira-Marques, P., Schmitter, P., Ruscher, S. H., Paúl, C., & Kofler, A. Ch. (2019). The best of both worlds : combining digital and human AAL advisory services for older adults [Conference paper]. In P. D. Bamidis, M. Ziefle, & L. A. Maciaszek (Eds.), Information and Communication Technologies for Ageing Well and e-Health (pp. 66–82). Springer. https://doi.org/10.1007/978-3-030-15736-4_4
Kofler, A., Schmitter, P., Brockes, C., & Hofer, S. (2019). Service innovation for new care landscapes : a case study on safety in senior living and care [Conference paper]. In J. Smithwick, K. Sullivan, & M. Bown (Eds.), ASFM - Associated schools of Facility Management Proceedings (pp. 9–16). https://drive.google.com/file/d/1c_tzSuHW3lZTfHv4nnpuiGVAhkIdckK_/view
Teles, S., Kofler, A. Ch., Schmitter, P., Ruscher, S., Paul, C., & Bertel, D. (2018). ActiveAdvice : a multi-stakeholder perspective to understand functional requirements of an online advice platform for AAL products and services [Conference paper]. In C. Röcker, J. O’Donoghue, M. Ziefle, L. Maciaszek, & W. Molloy (Eds.), Information and Communication Technologies for Ageing Well and e-Health (pp. 168–190). Springer. https://doi.org/10.1007/978-3-319-93644-4_9
Schmitter, P., & Kofler, A. Ch. (2018). FM services get digital : key prerequisites to integrate intelligent personal assistants in Swiss hospitals [Conference paper]. In M. Tucker (Ed.), Research Papers for the 17th EuroFM Research Symposium EFMC 2018, 5-8 2018 June in Sofia, Bulgaria (pp. 119–126). EuroFM.
Bertel, D., Teles, S., Strohmeier, F., Vieira-Marques, P., Schmitter, P., Ruscher, S., Paul, C., & Kofler, A. Ch. (2018). High tech, high touch : integrating digital and human AAL advisory services for older adults [Conference paper]. In P. Bamidis, M. Ziefle, & L. Maciaszek (Eds.), Proceedings of the 4th International Conference on Information and Communication Technologies for Ageing Well and e-Health (pp. 241–249). SciTePress. https://doi.org/10.5220/0006799002410249

Weitere Publikationen

Gonzalez Martinez, A., Meslec, M., Schmitter, P., Ashworth, S., Kanakaki, M., Eichenberger, J., Bolliger, K., & Pinsker, M. (2026). Smart Building Management 2025 : Zukunft Gebäudemanagement: Chancen, Nutzen und Grenzen von Smart-Building-Lösungen. ZHAW Zürcher Hochschule für Angewandte Wissenschaften. https://doi.org/10.21256/zhaw-35504
Schmitter, P. (2025, September 3). Digital transformation of facility management : a mixed methods study to develop a conceptual model to derive critical success factors for facility management in hospitals. 7th Digital Health Lab Day, Winterthur, Switzerland, 3 September 2025. https://doi.org/10.21256/zhaw-34917
Schmitter, P., Coenen, C., & Ulrich, C. (2025). Zwei Perspektiven auf Generative KI : Lehren und Lernen am Institut für Facility Management. Lehren und Lernen. https://blog.zhaw.ch/lehren-und-lernen/generative-ki-in-der-hochschullehre-chancen-fuer-lehren-und-lernen/
Plüss, T., & Schmitter, P. (2024). Smart Building im Gesundheitswesen : betriebliche Risiken und Anforderungen. fmpro service, 2024(5), 25–27. https://doi.org/10.21256/zhaw-31589
Schmitter, P., & Gatziu Grivas, S. (2023). Die Messung des digitalen Reifegrads. Clinicum, 2023(3), 58–59. https://doi.org/10.21256/zhaw-28509
Schmitter, P., Berger, F., Renyi, M., Maier, E., Hegedüs, A., Ballmer, T. M., & Kunze, C. (2021). Technik im Quartier : Lessons Learned [Conference paper]. In G. Kempter & W. Ritter (eds.), Grenzüberschreitende Reallabore für Assistenztechnik : Beiträge zum Usability Day XIX (pp. 173–182). Pabst Science Publishers.
Kunze, C., Renyi, M., Lerch, M., Maier, E., Kempter, G., Schneider, M., Steinhauser, A., Kaiser, U., Hegedüs, A., Berger, F., Ballmer, T. M., Schmitter, P., & Otto, U. (2021). Chancen und Herausforderungen der Digitalisierung in der Quartiersentwicklung : Ausgangsbasis und Fragestellungen im Projekt „Technik im Quartier“ [Conference paper]. In G. Kempter & W. Ritter (eds.), Grenzüberschreitende Reallabore für Assistenztechnik : Beiträge zum Usability Day XIX (pp. 145–152). Pabst Science Publishers.
Maier, E., Kaiser, U., Reheis, R., Renyi, M., Schmitter, P., & Schneider, M. (2021). Technik im Quartier aus der Perspektive der Sozialraum-Akteure [Conference paper]. In G. Kempter & W. Ritter (eds.), Grenzüberschreitende Reallabore für Assistenztechnik : Beiträge zum Usability Day XIX (pp. 163–172). Pabst Science Publishers.
Gerber, N., & Schmitter, P. (2021). Es werde Licht im dunklen Digital-Urwald. fmpro service, 2021(4), 20–21. https://doi.org/10.21256/zhaw-23064
Kirecci, I., & Schmitter, P. (2021). Lost in Transformation. fmpro service, 2021(5), 32–34. https://doi.org/10.21256/zhaw-22833
Gerber, N., Kirecci, I., Klauser, V., Krähenbühl, A., Nörr-Pfenninger, S., Pericin Häfliger, I., Schmitter, P., & Hofer, S. (2020). Service- und genesungsorientierte Leistungserstellung in Gesundheitsorganisationen : ein Plädoyer für mehr Kooperation von medizinischen und nicht-medizinischen Berufsgruppen. ZHAW Zürcher Hochschule für Angewandte Wissenschaften. https://doi.org/10.21256/zhaw-21153
Schmitter, P., Kofler, A., Gerber, N., & Hofer, S. (2019). Smart infrastructure - smart services : focus on non-medical support services in hospitals. Proceedings CIB World Building Congress.
Kofler, A., Gerber, N., & Schmitter, P. (2018). Versorgung Digital : AALBridge. Transfer, 2018(1), 11. https://doi.org/10.21256/zhaw-3636
Kofler, A., Awuku-Sao, G., & Schmitter, P. (2017). Baseline report on AAL advice, decision and authorization. https://project.activeadvice.eu/deliverables/deliverable-2-1-baseline-report/
Kofler, A., & Schmitter, P. (2017). “Siri, wie komme ich in die Cafeteria?”. fmpro service, 2017(4), 18–20.

Mündliche Konferenzbeiträge und Abstracts

Schmitter, P., & Ashworth, S. (2023, May 11). Digitally transforming facility management in healthcare. CIB W070 Conference on Facility Management and Maintenance, Trondheim, Norway, 8-11 May 2023.
Schmitter, P. (2022, October 20). Flexibilität durch Digitale Transformation. 12. Fachkonferenz – Das Spital der Zukunft, Blezinger Healthcare, Luzern, Schweiz, 20.-22. Oktober 2022.
Gerber, N., & Schmitter, P. (2021, November 26). Gefangen im dunklen Digital-Dschungel? Gedanken zur Erhellung. FM Perspektiven: FM Innovationen in HC digital, Wädenswil, 26. November 2021.
Gatziu Grivas, S., Schmitter, P., & Kirecci, I. (2021, November 26). Die ABILI-Methodik : Navigation bei der digitalen Transformation. FM Perspektiven: FM Innovationen in HC digital, Wädenswil, 26. November 2021.
Schmitter, P., & Kirecci, I. (2021, October 22). Lost in Transformation : was sind die Grundlagen einer erfolgreichen digitalen Transformation? 11. Fachkonferenz – Das Spital der Zukunft, Blezinger Healthcare, Luzern, 21.-23. Oktober 2021.
Ballmer, T. M., & Schmitter, P. (2019). Mobil im Quartier Workshop. Impulstagung Soziale Innovation: #1 Fokus Ageing Society, Bern, 6. - 7. September 2019.

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