Prof. Dr. Theresa Schmiedel

Prof. Dr. Theresa Schmiedel
ZHAW
School of Management and Law
Institut für Wirtschaftsinformatik
Theaterstrasse 17
8400 Winterthur
Arbeit an der ZHAW
Tätigkeit
Leiterin, Institut für Wirtschaftsinformatik
Arbeits- und Forschungsschwerpunkte
- Soziale Robotik
- Value-sensitive design
- Verantwortungsvolle Technologieintegration
Netzwerk
ORCID digital identifier
Publikationen
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Badakhshan, Peyman; Scholta, Hendrik; Schmiedel, Theresa; vom Brocke, Jan,
2023.
A measurement instrument for the “ten principles of good BPM”.
Business Process Management Journal.
29(6), S. 1762-1790.
Verfügbar unter: https://doi.org/10.1108/bpmj-08-2021-0549
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Vom Brocke, Jan; Baier, Marie-Sophie; Schmiedel, Theresa; Stelzl, Katharina; Röglinger, Maximilian; Wehking, Charlotte,
2021.
Context-aware business process management.
Business & Information Systems Engineering.
63(5), S. 533-550.
Verfügbar unter: https://doi.org/10.1007/s12599-021-00685-0
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Schmiedel, Theresa; Recker, Jan; vom Brocke, Jan,
2020.
Information & Management.
57(2), S. 103175.
Verfügbar unter: https://doi.org/10.1016/j.im.2019.103175
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Zelt, Sarah; Recker, Jan; Schmiedel, Theresa; vom Brocke, Jan,
2018.
A theory of contingent business process management.
Business Process Management Journal.
25(6), S. 1291-1316.
Verfügbar unter: https://doi.org/10.1108/bpmj-05-2018-0129
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Zelt, Sarah; Recker, Jan; Schmiedel, Theresa; vom Brocke, Jan,
2018.
Development and validation of an instrument to measure and manage organizational process variety.
PLOS ONE.
13(10), S. e0206198.
Verfügbar unter: https://doi.org/10.1371/journal.pone.0206198
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Schmiedel, Theresa; Müller, Oliver; vom Brocke, Jan,
2018.
Organizational Research Methods.
22(4), S. 941-968.
Verfügbar unter: https://doi.org/10.1177/1094428118773858
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Zelt, Sarah; Schmiedel, Theresa; vom Brocke, Jan,
2018.
Understanding the nature of processes : an information-processing perspective.
Business Process Management Journal.
24(1), S. 67-88.
Verfügbar unter: https://doi.org/10.1108/bpmj-05-2016-0102
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Spiegel, Markus; Schmiedel, Theresa; vom Brocke, Jan,
2017.
What makes change harder – or easier.
MIT Sloan Management Review.
2017(2).
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vom Brocke, Jan; Schmiedel, Theresa; Simons, Alexander; Schmid, Alexander M.; Petry, Martin; Baeck, Christoph,
2016.
From local IT needs to global process transformation : Hilti’s customer service program.
Business Process Management Journal.
22(3), S. 594-613.
Verfügbar unter: https://doi.org/10.1108/bpmj-02-2015-0016
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vom Brocke, Jan; Zelt, Sarah; Schmiedel, Theresa,
2016.
On the role of context in business process management.
International Journal of Information Management.
36(3), S. 486-495.
Verfügbar unter: https://doi.org/10.1016/j.ijinfomgt.2015.10.002
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Gorbacheva, Elena; Stein, Armin; Schmiedel, Theresa; Müller, Oliver,
2016.
The role of gender in business process management competence supply.
Business & Information Systems Engineering.
58(3), S. 213-231.
Verfügbar unter: https://doi.org/10.1007/s12599-016-0428-2
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Kummer, Tyge-F.; Schmiedel, Theresa,
2016.
Communications of the Association for Information Systems.
38, S. 122-144.
Verfügbar unter: https://doi.org/10.17705/1cais.03805
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Schmiedel, Theresa,
2014.
On the management of culture within business process management.
Uporabna Informatika.
22(2), S. 68-75.
Verfügbar unter: https://www.dlib.si/details/URN:NBN:SI:DOC-OWJOBJLH
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vom Brocke, Jan; Schmiedel, Theresa; Recker, Jan; Trkman, Peter; Mertens, Willem; Viaene, Stijn,
2014.
Ten principles of good business process management.
Business Process Management Journal.
20(4), S. 530-548.
Verfügbar unter: https://doi.org/10.1108/bpmj-06-2013-0074
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Müller, Oliver; Schmiedel, Theresa; Gorbacheva, Elena; vom Brocke, Jan,
2014.
Enterprise Information Systems.
10(1), S. 50-80.
Verfügbar unter: https://doi.org/10.1080/17517575.2014.923514
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Schmiedel, Theresa; vom Brocke, Jan; Recker, Jan,
2014.
Information & Management.
51(1), S. 43-56.
Verfügbar unter: https://doi.org/10.1016/j.im.2013.08.005
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Schmiedel, Theresa; vom Brocke, Jan; Recker, Jan,
2013.
Which cultural values matter to business process management? : results from a global Delphi study.
Business Process Management Journal.
19(2), S. 292-317.
Verfügbar unter: https://doi.org/10.1108/14637151311308321
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vom Brocke, Jan; Sinnl, Theresa,
2011.
Culture in business process management : a literature review.
Business Process Management Journal.
17(2), S. 357-378.
Verfügbar unter: https://doi.org/10.1108/14637151111122383
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Schmiedel, Theresa,
2019.
Vaduz:
University of Liechtenstein.
-
vom Brocke, Jan; Schmiedel, Theresa, Hrsg.,
2015.
BPM - driving innovation in a digital world.
Cham:
Springer.
Management for Professionals.
ISBN 978-3-319-14429-0.
Verfügbar unter: https://doi.org/10.1007/978-3-319-14430-6
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Schmiedel, Theresa,
2012.
Understanding culture as a concept in business process management research.
Vaduz:
University of Liechtenstein.
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Schmiedel, Theresa; Jäger, Janine; Zhong, Vivienne Jia,
2023.
In:
Dornberger, Rolf, Hrsg.,
Neue Trends in Wirtschaftsinformatik und eingesetzte Technologien : digitale Innovation und digitale Transformation.
Cham:
Springer.
S. 173-188.
Verfügbar unter: https://doi.org/10.1007/978-3-031-32538-0_11
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Schmiedel, Theresa; Jäger, Janine; Zhong, Vivienne Jia,
2020.
Social robots in organizational contexts : the role of culture and future research needs.
In:
Dornberger, Rolf, Hrsg.,
New trends in business information systems and technology.
Cham:
Springer.
S. 163-177.
Verfügbar unter: https://doi.org/10.1007/978-3-030-48332-6_11
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vom Brocke, Jan; Fay, Maria; Schmiedel, Theresa; Petry, Martin; Krause, Felix; Teinzer, Tim,
2017.
A journey of digital innovation and transformation : the case of Hilti.
In:
Oswald, Gerhard; Kleinemeier, Michael, Hrsg.,
Shaping the digital enterprise : trends and use cases in digital innovation and transformation.
Cham:
Springer.
S. 237-251.
Verfügbar unter: https://doi.org/10.1007/978-3-319-40967-2_12
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Schmiedel, Theresa; vom Brocke, Jan,
2015.
Business process management : potentials and challenges of driving innovation.
In:
vom Brocke, Jan; Schmiedel, Theresa, Hrsg.,
BPM - driving innovation in a digital world.
Cham:
Springer.
S. 3-15.
Verfügbar unter: https://doi.org/10.1007/978-3-319-14430-6_1
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Schmiedel, Theresa; vom Brocke, Jan; Recker, Jan,
2015.
Culture in business process management : how cultural values determine BPM success.
In:
vom Brocke, Jan; Rosemann, Michael, Hrsg.,
Handbook on business process management 2 : strategic alignment, governance, people and culture.
Berlin:
Springer.
S. 649-663.
Verfügbar unter: https://doi.org/10.1007/978-3-642-45103-4_27
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vom Brocke, Jan; Petry, Martin; Schmiedel, Theresa; Sonnenberg, Christian,
2015.
How organizational culture facilitates a global BPM project : the case of Hilti.
In:
vom Brocke, Jan; Rosemann, Michael, Hrsg.,
Handbook on business process management 2 : strategic alignment, governance, people and culture.
Berlin:
Springer.
S. 693-713.
Verfügbar unter: https://doi.org/10.1007/978-3-642-45103-4_29
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Schmiedel, Theresa; vom Brocke, Jan,
2014.
Cultural values matter : the role of organizational culture in ECM.
In:
vom Brocke, Jan; Simons, Alexander, Hrsg.,
Enterprise content management in information systems research : foundations, methods and cases.
Berlin:
Springer.
S. 75-87.
Progress in IS.
Verfügbar unter: https://doi.org/10.1007/978-3-642-39715-8_5
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Schmiedel, Theresa; vom Brocke, Jan; Uhl, Axel,
2014.
In:
Uhl, Axel; Gollenia, Lars Alexander, Hrsg.,
Digital enterprise transformation : a business-driven approach to leveraging innovative IT.
Surrey:
Gower.
S. 207-230.
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Schmiedel, Theresa; vom Brocke, Jan; Uhl, Axel; Zeitz, Stephanie,
2013.
A global HR transformation : how a leading company leveraged the innovative power of IT.
In:
Uhl, Axel; Gollenia, Lars Alexander, Hrsg.,
Business transformation essentials : case studies and articles.
Gower.
S. 159-172.
Verfügbar unter: https://doi.org/10.4324/9781315570624-13
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vom Brocke, Jan; Petry, Martin; Schmiedel, Theresa,
2013.
How Hilti masters transformation.
In:
Uhl, Axel; Gollenia, Lars Alexander, Hrsg.,
Business transformation essentials : case studies and articles.
Gower.
S. 203-213.
Verfügbar unter: https://doi.org/10.4324/9781315570624-16
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vom Brocke, Jan; Petry, Martin; Sinnl, Theresa; Kristensen, Bo Østerberg; Sonnenberg, Christian,
2010.
Global processes and data : the culture journey at Hilti Corporation.
In:
vom Brocke, Jan; Rosemann, Michael, Hrsg.,
Handbook on business process management 2 : strategic alignment, governance, people and culture.
Heidelberg:
Springer.
S. 537-556.
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Buß, Eugen; Sinnl, Theresa,
2008.
Management in der modernen Gesellschaft.
In:
Buß, Eugen, Hrsg.,
Managementsoziologie : Grundlagen, Praxiskonzepte, Fallstudien.
München:
Oldenbourg.
S. 299-336.
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Vonschallen, Stephan; Zumthor, Ennio; Simon, Markus; Schmiedel, Theresa; Eyssel, Friederike,
2025.
Knowledge-based design requirements for persuasive generative social robots in eldercare[Paper].
In:
17th International Conference on Social Robotics (ICSR), Naples, Italy, 10-12 September 2025.
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Paukert, Nina; Schurtenberger, Carla; Zhong, Vivienne Jia; Jäger, Janine; Schmiedel, Theresa,
2025.
Designing robots with values in mind : the role of colors in value-sensitive HRI[Paper].
In:
2025 20th ACM/IEEE International Conference on Human-Robot Interaction (HRI).
20th ACM/IEEE International Conference on Human-Robot Interaction (HRI), Melbourne, Australia, 4-6 March 2025.
IEEE.
S. 1539-1543.
Verfügbar unter: https://doi.org/10.1109/HRI61500.2025.10974212
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Kaufmann, Carla; Schmiedel, Theresa; Christen, Patrik,
2024.
Using generative artificial intelligence in university teaching[Paper].
In:
Abraham, Ajith; Bajaj, Anu; Hanne, Thomas; Hong, Tzung-Pei, Hrsg.,
Intelligent Systems Design and Application.
International Conference on Intelligent Systems Design and Applications (ISDA), Olten, Switzerland, 11-13 December 2023.
Cham:
Springer.
S. 360-370.
Lecture Notes in Networks and Systems ; 1047.
Verfügbar unter: https://doi.org/10.1007/978-3-031-64836-6_35
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Jäger, Janine; Korkut, Safak; Inglese, Terry; Schmiedel, Theresa,
2023.
Introducing case study audio podcasts in business and information systems studies[Paper].
In:
EDULEARN23 Proceedings.
15th International Conference on Education and New Learning Technologies (EduLearn), Palma, Spain, 3-5 July 2023.
IATED.
S. 4097-4105.
Verfügbar unter: https://doi.org/10.21125/edulearn.2023.1098
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Schmiedel, Theresa; Zhong, Vivienne Jia; Eyssel, Friederike,
2023.
Towards a wave approach for value sensitive design in social robotics[Paper].
In:
Companion of the 2023 ACM/IEEE International Conference on Human-Robot Interaction.
18th Annual ACM/IEEE International Conference on Human Robot Interaction (HRI), Stockholm, Sweden, 13-16 March 2023.
Association for Computing Machinery.
S. 592-596.
Verfügbar unter: https://doi.org/10.1145/3568294.3580154
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Zhong, Vivienne Jia; Murset, Nicolas; Jager, Janine; Schmiedel, Theresa,
2022.
Exploring variables that affect robot likeability[Paper].
In:
2022 17th ACM/IEEE International Conference on Human-Robot Interaction (HRI).
17th ACM/IEEE International Conference on Human-Robot Interaction (HRI), Sapporo, Japan, 7-10 March 2022.
IEEE.
S. 1140-1145.
Verfügbar unter: https://doi.org/10.1109/hri53351.2022.9889602
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Sabbioni, Giordano; Zhong, Vivienne Jia; Jäger, Janine; Schmiedel, Theresa,
2021.
In:
Ahram, Tareq; Taiar, Redha, Hrsg.,
Human Interaction, Emerging Technologies and Future Systems V.
5th International Virtual Conference on Human Interaction and Emerging Technologies (IHIET), online, 27-29 August 2021.
Cham:
Springer.
S. 306-313.
Lecture Notes in Networks and Systems ; 319.
Verfügbar unter: https://doi.org/10.1007/978-3-030-85540-6_39
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Zhong, Vivienne Jia; Schmiedel, Theresa,
2021.
In:
Companion of the 2021 ACM/IEEE International Conference on Human-Robot Interaction.
ACM/IEEE International Conference on Human-Robot Interaction (HRI), online, 8-11 March 2021.
Association for Computing Machinery.
S. 76-80.
Verfügbar unter: https://doi.org/10.1145/3434074.3447132
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Zhong, Vivienne Jia; Schmiedel, Theresa; Dornberger, Rolf,
2019.
Investigating the effects of gaze behavior on the perceived delay of a robot’s response[Paper].
In:
Salichs, Miguel A.; Ge, Shuzhi Sam; Barakova, Emilia Ivanova; Cabibihan, John-John; Wagner, Alan R.; Castro-González, Álvaro; He, Hongsheng, Hrsg.,
Social Robotics.
11th International Conference on Social Robotics (ICSR), Madrid, Spain, 26-29 November 2019.
Cham:
Springer.
S. 54-63.
Lecture Notes in Computer Science ; 11876.
Verfügbar unter: https://doi.org/10.1007/978-3-030-35888-4_6
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Wurm, Bastian; Schmiedel, Theresa; Mendling, Jan; Fleig, Christian,
2018.
Development of a measurement scale for business process standardization[Paper].
In:
Research Papers.
25th European Conference on Information Systems (ECIS), Portsmouth, United Kingdom, 23-28 June 2018.
Association for Information Systems.
S. 21.
Verfügbar unter: https://aisel.aisnet.org/ecis2018_rp/21
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Schmiedel, Theresa; Müller, Oliver; Debortoli, Stefan; vom Brocke, Jan,
2016.
In:
Research Papers.
24th European Conference on Information Systems (ECIS), Istanbul, Turkey, 12-15 June 2016.
Association for Information Systems.
S. 177.
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Gorbacheva, Elena; Stein, Armin; Schmiedel, Theresa; Müller, Oliver,
2015.
In:
ECIS 2015 Completed Research Papers.
23rd European Conference on Information Systems (ECIS), Münster, Germany, 26-29 May 2015.
Association for Information Systems.
S. 59.
Verfügbar unter: https://doi.org/10.18151/7217329
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Tumbas, Sanja; Schmiedel, Theresa; Vom Brocke, Jan,
2015.
Characterizing multiple institutional logics for innovation with digital technologies[Paper].
In:
2015 48th Hawaii International Conference on System Sciences.
48th Hawaii International Conference on System Sciences (HICSS), Kauai, USA, 5-8 January 2015.
IEEE.
S. 4151-4160.
Verfügbar unter: https://doi.org/10.1109/hicss.2015.498
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Tumbas, Sanja; Schmiedel, Theresa; Bringmann, Martin; vom Brocke, Jan,
2013.
Developing a BPM-supportive organizational culture : on the importance of contextual factors[Paper].
In:
ECIS 2013 Completed Research.
21st European Conference on Information Systems (ECIS), Utrecht, The Netherlands, 5-8 June 2013.
Association for Information Systems.
S. 87.
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Tumbas, Sanja; Schmiedel, Theresa,
2013.
Developing an organizational culture supportive of business process management[Paper].
In:
Wirtschaftsinformatik Proceedings 2013.
11. Internationale Tagung Wirtschaftsinformatik, Leipzig, Germany, 27 February - 1 March 2013.
Association for Information Systems.
S. 115.
Verfügbar unter: https://aisel.aisnet.org/wi2013/115
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vom Brocke, Jan; Schmiedel, Theresa,
2011.
Towards a conceptualisation Of BPM-culture : results from a literature review[Paper].
In:
PACIS 2011 Proceedings.
15th Pacific Asia Conference on Information Systems (PACIS), Brisbane, Australia, 7-11 July 2011.
Association for Information Systems.
S. 203.
Verfügbar unter: https://aisel.aisnet.org/pacis2011/203
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vom Brocke, Jan; Sinnl, Theresa,
2010.
Applying the BPM-Culture-Model : the Hilti case[Paper].
In:
ACIS 2010 Proceedings.
21st Australasian Conference on Information Systems (ACIS), Brisbane, Australia, 1-3 December 2010.
Association for Information Systems.
S. 16.
Verfügbar unter: https://aisel.aisnet.org/acis2010/16
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Zhong, Vivienne Jia; Gachnang, Phillip; Schmiedel, Theresa,
2023.
Design of a robotic therapy companion from a value-sensitive and technical perspective[Paper].
In:
Weber, Jonathan; Lauffenburger, Jean-Philippe, Hrsg.,
Proceedings of the Upper-Rhine Artificial Intelligence Symposium, UR-AI2023.
5th Upper-Rhine Artificial Intelligence Symposium (URAI), Mulhouse, France, 16-17 November 2023.
Hochschule Offenburg.
S. 59-67.
Verfügbar unter: https://doi.org/10.60643/urai.v2023p59
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Schmiedel, Theresa; Zhong, Vivienne Jia; Jäger, Janine,
2022.
In:
Reich, Christoph; Mescheder, Ulrich, Hrsg.,
Proceedings of the Upper-Rhine Artificial Intelligence Symposium, UR-AI2022.
4th Upper Rhine Artificial Intelligence Symposium (URAI), Villingen-Schwenningen, Germany, 19 October 2022.
Furtwangen University.
S. 74-79.
Verfügbar unter: https://doi.org/10.21256/zhaw-33738
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Zhong, Vivienne Jia; Schmiedel, Theresa,
2020.
Leveraging qualitative usability testing in an agile robot application development process[Paper].
In:
12th International Conference on Social Robotics (ICSR), online, 14-16 November 2020.
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Spiegel, Markus; Schmiedel, Theresa; vom Brocke, Jan,
2017.
Warum Transformationsprojekte so oft scheitern und was dagegen zu tun ist.
Computerworld.
2017(6), S. 54-55.
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vom Brocke, Jan; Zelt, Sarah; Schmiedel, Theresa,
2015.
Considering context in business process management : the BPM Context Framework.
BPTrends.
Verfügbar unter: https://bptrends.info/class-notes-considering-context-in-business-process-management-the-bpm-process-framework/
-
Zelt, Sarah; Schmiedel, Theresa; vom Brocke, Jan,
2014.
360° - The Business Transformation Journal.
4(12), S. 28-37.
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vom Brocke, Jan; Schmiedel, Theresa; Recker, Jan; Trkman, Peter; Mertens, Willem; Viaene, Stijn,
2014.
BPTrends.
Verfügbar unter: https://bptrends.info/10-principles-of-good-bpm/
-
Schmiedel, Theresa; vom Brocke, Jan; Uhl, Axel; Zeitz, Stefanie,
2013.
A global HR transformation : how a leading company leveraged the innovative power of IT.
360° - The Business Transformation Journal.
3(7), S. 56-65.
-
Schmiedel, Theresa; vom Brocke, Jan; Recker, Jan,
2013.
How fit is your organizational culture for business process management?.
360° - The Business Transformation Journal.
2(6), S. 81.
-
Schmiedel, Theresa; vom Brocke, Jan; Recker, Jan,
2012.
Cultural fitness for business process management : what is it and what is it worth?.
The World Financial Review.
Verfügbar unter: https://worldfinancialreview.com/cultural-fitness-business-process-management-worth/
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Schmiedel, Theresa; vom Brocke, Jan; Recker, Jan,
2012.
Is your organizational culture fit for business process managment?.
BPTrends.
Verfügbar unter: https://bptrends.info/is-your-organizational-culture-fit-for-business-process-managment/
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vom Brocke, Jan; Petry, Martin; Schmiedel, Theresa,
2011.
How Hilti masters transformation.
360° - The Business Transformation Journal.
1(1), S. 38-47.