Prof. Dr. Christoph Heitz

ZHAW School of Engineering
Forschungsschwerpunkt Business Engineering and Operations Management
Technikumstrasse 81
8400 Winterthur

+41 (0) 58 934 78 16
christoph.heitz@zhaw.ch

Arbeit an der ZHAW

Tätigkeit

Schwerpunktleiter Smart Services and Maintenance
Mitglied Institutsleitung Institut für Datenanalyse und Prozessdesign

Lehrtätigkeit in der Weiterbildung

Aus- und Weiterbildung

Arbeits- und Forschungsschwerpunkte, Spezialkenntnisse

Arbeitsgebiete in Forschung, Lehre und Weiterbildung:
- Data Based Services, Service Science und Service Engineering
- Ethics of commercial data usage
- Data based decision algorithms and algoritmic fairness
- Predictive Maintenance and Physical Asset Management
- Operations Management (Produktion, Fertigung, Dienstleistung)

Weitere Engagements:
Präsident der data innovation alliance

Ausbildung

Dr. rer. nat. / Theoretische Physik
Albert-Ludwigs-Universität Freiburg i.Br.
08 / 1992 - 06 / 1996
Dipl. Physik / Physik
Albert-Ludwigs-Universität Freiburg i.Br.
09 / 1986 - 07 / 1992

Mitglied in Netzwerken

Projekte

Publikationen

Beiträge in wissenschaftlicher Zeitschrift, peer-reviewed

Meierhofer, Jürg; Heitz, Christoph,

2023.

On the value of data in industrial services : how to optimize value creation by reconfiguration of operant resources.

Journal of Creating Value.

Verfügbar unter: https://doi.org/10.1177/23949643231199002
Bürgin, Reto; Muratori, Corrado; Roca-Riu, Mireia; Heitz, Christoph,

2023.

A space-time model for demand in free-floating carsharing systems.

Journal of Advanced Transportation.

2023(6610624).

Verfügbar unter: https://doi.org/10.1155/2023/6610624
Templ, Matthias; Heitz, Christoph,

2020.

Fleet management in free-floating bike sharing systems using predictive modelling and explorative tools.

Austrian Journal of Statistics.

49(2), S. 53-69.

Verfügbar unter: https://doi.org/10.17713/ajs.v49i2.1114
Heitz, Christoph; Dettling, Marcel; Ruckstuhl, Andreas,

2011.

Modelling customer lifetime value in contractual settings.

International Journal of Services Technology and Management.

16(2), S. 172-190.

Verfügbar unter: https://doi.org/10.1504/IJSTM.2011.042595
Gustavsen, Bjørn; Heitz, Christoph,

2009.

Fast realization of the modal vector fitting method for rational modeling with accurate representation of small eigenvalues.

IEEE Transactions on Power Delivery.

24(3), S. 1396-1405.

Verfügbar unter: https://doi.org/10.1109/TPWRD.2008.2005462
Gustavsen, Bjørn; Heitz, Christoph,

2008.

Modal vector fitting : a tool for generating rational models of high accuracy with arbitrary terminal conditions.

IEEE Transactions on Components, Packaging and Manufacturing Technology.

31(4), S. 664-672.

Verfügbar unter: https://doi.org/10.1109/TADVP.2008.927810
Schawe, Jürgen E. K.; Hütter, Thomas; Heitz, Christoph; Alig, Ingo; Lellinger, Dirk,

2006.

Stochastic temperature modulation : a new technique in temperature-modulated DSC.

Thermochimica Acta.

446(1-2), S. 147-155.

Verfügbar unter: https://doi.org/10.1016/j.tca.2006.01.031
Altenburger, Ruprecht; Heitz, Christoph; Timmer, Jens,

2002.

Analysis of phase-resolved partial discharge patterns of voids based on a stochastic process approach.

Journal of Physics D: Applied Physics.

35(11), S. 1149-1163.

Verfügbar unter: https://doi.org/10.1088/0022-3727/35/11/309

Buchbeiträge, peer-reviewed

Sorano, Javier; Heitz, Christoph; Hutter, Hans-Peter; Fernández, Rafael; Hierro, Juan J.; Vogel, Juergen; Edmonds, Andy; Bohnert, Thomas Michael,

2013.

Internet of services : telecommunication services evolution

.

In:

Evolution of telecommunication services.

Heidelberg:

Springer.

S. 283-325.

Lecture Notes in Computer Science ; 7768.

Verfügbar unter: https://doi.org/10.1007/978-3-642-41569-2_14

Konferenzbeiträge, peer-reviewed

Baumann, Joachim; Hannák, Anikó; Heitz, Christoph,

2022.

Enforcing group fairness in algorithmic decision making : utility maximization under sufficiency [Paper].

In:

Proceedings of the 2022 ACM Conference on Fairness, Accountability, and Transparency.

5th ACM Conference on Fairness, Accountability, and Transparency (FAccT), Seoul, Republic of Korea, 21-24 June 2022.

New York:

Association for Computing Machinery.

S. 2315-2326.

Verfügbar unter: https://doi.org/10.1145/3531146.3534645
Baumann, Joachim; Heitz, Christoph,

2022.

Group fairness in prediction-based decision making : from moral assessment to implementation [Paper].

In:

Proceedings 2022 9th Swiss Conference on Data Science (SDS).

9th Swiss Conference on Data Science (SDS), Lucerne, Switzerland, 22-23 June 2022.

IEEE.

S. 19-25.

Verfügbar unter: https://doi.org/10.1109/SDS54800.2022.00011
Loi, Michele; Heitz, Christoph,

2022.

Is calibration a fairness requirement? : an argument from the point of view of moral philosophy and decision theory [Paper].

In:

Proceedings of the 2022 ACM Conference on Fairness, Accountability, and Transparency.

5th ACM Conference on Fairness, Accountability, and Transparency (FAccT), Seoul, Republic of Korea, 21-24 June 2022.

Association for Computing Machinery.

S. 2026-2034.

Verfügbar unter: https://doi.org/10.1145/3531146.3533245
Meierhofer, Jürg; Benedech, Rodolfo Andres; Heitz, Christoph,

2022.

On the value of data : multi-objective maximization of value creation in data-driven industrial services [Paper].

In:

Ceballos, Cristina, Hrsg.,

Proceedings : 2022 9th Swiss Conference on Data Science (SDS).

9th Swiss Conference on Data Science (SDS), Lucerne, Switzerland, 22-23 June 2022.

IEEE.

S. 33-39.

Verfügbar unter: https://doi.org/10.1109/SDS54800.2022.00013
Meierhofer, Jürg; Heitz, Christoph; Hannich, Frank,

2021.

Optimizing service value creation with smart, connected products [Paper].

In:

Gummesson, Evert; Mele, Cristina; Polese, Francesco, Hrsg.,

Proceedings of the 2021 Naples Forum on Service.

The 2021 Naples Forum on Service, a Service Lens on Changing Business and Society, Capri, Italy, 6-9 September 2021.

Verfügbar unter: https://naplesforumonservice.com/wp-content/uploads/2021/09/meierhofer-heitz-hannich-optimizing-service-value-creation.pdf
Hertweck, Corinna; Heitz, Christoph,

2021.

A systematic approach to group fairness in automated decision making [Paper].

In:

Proceedings of the 8th SDS.

8th Swiss Conference on Data Science, Lucerne, Switzerland, 9 June 2021.

IEEE.

S. 1-6.

Verfügbar unter: https://doi.org/10.1109/SDS51136.2021.00008
Hertweck, Corinna; Heitz, Christoph; Loi, Michele,

2021.

On the moral justification of statistical parity [Paper].

In:

Proceedings of the 2021 ACM Conference on Fairness, Accountability, and Transparency.

4th ACM Conference on Fairness, Accountability, and Transparency (FAccT), online, 3-10 March 2021.

New York:

Association for Computing Machinery.

S. 747-757.

Verfügbar unter: https://doi.org/10.1145/3442188.3445936
Meierhofer, Jürg; Heitz, Christoph,

2021.

Service customization : optimizing value creation and capture by designing the customer journey [Paper].

In:

Proceedings of the 8th SDS.

8th Swiss Conference on Data Science, Lucerne, Switzerland, 9 June 2021.

IEEE.

S. 32-38.

Verfügbar unter: https://doi.org/10.1109/SDS51136.2021.00013
Loi, Michele; Heitz, Christoph; Christen, Markus,

2020.

A comparative assessment and synthesis of twenty ethics codes on AI and big data [Paper].

In:

7th Swiss Conference on Data Science, Lucerne, Switzerland, 26 June 2020.

IEEE.

S. 41-46.

Verfügbar unter: https://doi.org/10.1109/SDS49233.2020.00015
Heitz, Christoph; Blume, Marc; Scherrer, Corinne; Stöckle, Raoul; Bachmann, Thomas,

2019.

Designing value co-creation for a free-floating e-bike sharing system [Paper].

In:

Smart service systems, operations management, and analytics : proceedings of the 2019 INFORMS international conference on service science.

ICSS 2019 INFORMS Conference on Service Science, Nanjing, 27-29 June 2019.

Cham:

Springer.

S. 113-125.

Springer Proceedings in Business and Economics.

Verfügbar unter: https://doi.org/10.1007/978-3-030-30967-1_11
Loi, Michele; Heitz, Christoph; Ferrario, Andrea; Schmid, Anita; Christen, Markus,

2019.

Towards an ethical code for data-based business [Paper].

In:

2019 6th Swiss Conference on Data Science (SDS).

6th Swiss Conference on Data Science (SDS), Bern, 14. Juni 2019.

IEEE.

Verfügbar unter: https://doi.org/10.1109/SDS.2019.00-15
Heitz, Christoph; Etschmann, Roman; Stoeckle, Raoul; Bachmann, Thomas; Templ, Matthias,

2019.

User-based redistribution in free-floating bike sharing systems [Paper].

In:

Operations Research Proceedings 2018.

Annual International Conference of the German Operations Research Society (GOR), Brussels, Belgium, 12-14 September 2018.

Cham:

Springer.

S. 555-562.

Operations Research Proceedings.

Verfügbar unter: https://doi.org/10.1007/978-3-030-18500-8_69
Heitz, Christoph; Goren, Lilach; Sigrist, Jörg,

2016.

Decision making in asset management : optimal allocation of resources for maximizing value realization [Paper].

In:

Proceedings of the 10th World Congress on Engineering Asset Management (WCEAM 2015).

WCEAM 2015, Tampere, Finland, 28-30 September 2015.

Cham:

Springer.

S. 259-268.

Lecture Notes in Mechanical Engineering.

Verfügbar unter: https://doi.org/10.1007/978-3-319-27064-7_25
Heitz, Christoph,

2016.

Optimum lifecycle management of asset portfolios with non-monetary value realization [Paper].

In:

Grubbström, Robert W.; Hinterhuber, Hans H., Hrsg.,

Nineteenth International Working Seminar on Production Economics, Pre-prints, Volume 2: Papers scheduled for Tuesday, February 24, 2016, 8.00 am to 21.15 pm.

Nineteenth International Working Seminar on Production Economics, Innsbruck, Austria, 22-26 February 2016.

S. 159-170.
Heitz, Christoph; Ruckstuhl, Andreas; Dettling, Marcel,

2010.

Customer lifetime value under complex contract structures [Paper].

In:

Morin, Jean-Henry; Ralyté, Jolita; Snene, Mehdi, Hrsg.,

Exploring services science : first international conference, IESS 2010, Geneva, Switzerland, february 17-19, 2010 - revised papers.

First International Conference (IESS 2010) Geneva, Switzerland, 17-19 February 2010.

Berlin:

Springer.

S. 276-281.

Lecture notes in business information processing ; 53.

Verfügbar unter: https://doi.org/10.1007/978-3-642-14319-9_24
Fragniere, Emmanuel; Heitz, Christoph; Moresino, Franceso,

2008.

The concept of shadow price to monetarize the intangible value of expertise [Paper].

In:

Proceedings of 2008 IEEE International conference on service operations and logistics, and informatics IEEE/SOLI-2008.

2008 IEEE International Conference on Service Operations and Logistics, and Informatics (SOLI), Beijing, 12-15 October 2008.

Piscataway:

IEEE.

S. 1736-1741.

Verfügbar unter: https://doi.org/10.1109/SOLI.2008.4686331
Tiberg, Martin; Bormann, Dierk; Gustavsen, Björn; Heitz, Christoph; Hoenecke, Olaf; Muset, Gheorghe; Mahseredjian, Jean; Werle, Peter,

2007.

Generic and automated simulation modeling based on measurements [Paper].

In:

Proceedings of the International Conference on Power Systems Transients 2007 (IPST 2007).

IPST 07: International Conference on Power Systems Transients, Ecole Central de Lyon, Lyon, France, 4-7 June 2007.

Verfügbar unter: http://www.ipstconf.org/papers/Proc_IPST2007/07IPST104.pdf
Gustavsen, Björn; Heitz, Christoph,

2007.

Rational modeling of multiport systems by modal vector fitting [Paper].

In:

Proceedings, 11th IEEE Workshop on Signal Propagation on Interconnects.

11th IEEE Workshop on Signal Propagation on Interconnects, Camogli (Genova), 13-16 May 2007.

Piscataway:

IEEE.

S. 49-52.

Verfügbar unter: https://doi.org/10.21256/zhaw-3595

Weitere Publikationen

Meierhofer, Jürg; Heitz, Christoph,

2020.

Data-Driven Management zur Steigerung des Kundennutzens.

Netzwoche.

2020(07), S. 11.

Verfügbar unter: https://www.netzwoche.ch/news/2020-04-22/data-driven-management-zur-steigerung-des-kundennutzens
Heitz, Christoph,

2020.

Algorithmic Fairness : Algorithmen und soziale Gerechtigkeit.

Inside IT.

Verfügbar unter: https://www.inside-it.ch/post/dsi-insights-algorithmic-fairness-algorithmen-und-soziale-gerechtigkeit-20200110
Christen, Markus; Heitz, Christoph; Kleiber, Tom; Loi, Michele,

2020.

Code of ethics for data-based value creation.

Thun:

Swiss Alliance for Data-Intensive Services.

ISBN 978-3-9522703-3-2.

Verfügbar unter: https://doi.org/10.21256/zhaw-24226
Meierhofer, Jürg; Heinatz Bürki, Gundula; Heitz, Christoph,

2019.

Data Science für KMU.

Unternehmer Zeitung.

25(10), S. 20-23.
Heitz, Christoph; Heinatz Bürki, Gundula; Meierhofer, Jürg,

2019.

Zusammen in die Zukunft : fit für Data Science.

KMU Rundschau.

2019(2), S. 34-35.

Verfügbar unter: https://issuu.com/prestigemedia/docs/kmurundschau_2019_02
Heitz, Christoph,

2019.

Daten als Treibstoff der Instandhaltung?.

Technische Rundschau.

2019(2), S. 14-15.

Verfügbar unter: https://www.technische-rundschau.ch/archiv/2019/02/daten-als-treibstoff-der-instandhaltung/
Heitz, Christoph,

2019.

Daten in der Instandhaltung : Potenziale und Stolpersteine.

fmpro service.

2019(1), S. 44-47.
Schtalheim, Uri; Ott, Stefan; Heitz, Christoph; Goren Huber, Lilach,

2019.

Risk Based Maintenance (RBM) : Minimierung der Nutzerrisiken und Betriebskosten mit einer risikobasierten Methode für den Unterhalt der BSA.

Forschungsbericht

; 1648.

Bern:

Bundesamt für Strassen.

Verfügbar unter: https://doi.org/10.21256/zhaw-3341
Heitz, Christoph,

2018.

Ausbildung zur Führungskraft in der Instandhaltung an der Hochschule.

fmpro service.

2018(3), S. 14-16.
Heitz, Christoph,

2018.

Von smarten Produkten zu neuen Service-Modellen.

fmpro service.

2018(3), S. 38-39.
Heitz, Christoph,

2016.

Instandhaltung im Zeitalter von Industrie 4.0.

fmpro service.

2016(1), S. 4-6.
Heitz, Christoph,

2015.

Asset Management - ein wichtiges Zukunftsthema für die Bahnwelt.

Schweizer Eisenbahn-Revue.

2015(6), S. 9226-9228.
Heitz, Christoph; Sigrist, Jörg,

2015.

Asset Management im praktischen Einsatz.

fmpro service.

2015(3), S. 21-23.
Heitz, Christoph,

2015.

Infrastruktur und Rollmaterial besser bewirtschaften mit Asset Management.

By rail.Now!.

S. 8-10.
Heitz, Christoph,

2015.

Instandhaltung - Kostentreiber oder Garant des Betriebserfolges?.

fmpro service.

2015(1), S. 27-28.
Heitz, Christoph,

2015.

ISO 55 000 : die Norm für Asset Management.

fmpro service.

2015(2), S. 32-34.
Heitz, Christoph,

2015.

Neues Schlagwort: Asset Management.

fmpro service.

2015(1), S. 24-25.
Heitz, Christoph,

2015.

Strategieentwicklung in der Instandhaltung.

fmpro service.

2015(2), S. 35-37.
Goren Huber, Lilach; Heitz, Christoph; Sigrist, Jörg,

2014.

Anlagenbewirtschaftung und Nutzenmaximierung.

fmpro service.

2014(2), S. 22-23.

Verfügbar unter: https://doi.org/10.21256/zhaw-1886
Heitz, Christoph; Kienegger, Erwin; Sigrist, Jörg,

2014.

Assetmanagement : technische Anlagen als Mittel zur Wertschöpfung.

EW - Magazin für die Energiewirtschaft.

2014(3), S. 57-60.
Schatzmann, Anders; Heitz, Christoph; Münch, Thomas,

2014.

Churn prediction based on text mining and CRM data analysis [Paper].

In:

Conference proceedings of the 13th international science-to-business marketing conference on cross organizational value creation.

13th International Science-to-Business Marketing Conference: «Cross Organizational Value Creation», Winterthur, 2-4 June 2014.

Münster:

Fachhochschule Münster.

S. 296-310.

Verfügbar unter: https://doi.org/10.21256/zhaw-1889
Heitz, Christoph; Bütikofer, Stephan; Dettling, Marcel,

2014.

Customers as investment objects : a new perspective on marketing [Paper].

In:

Conference proceedings of the 13th international science-to-business marketing conference on cross organizational value creation.

13th International Science-to-Business Marketing Conference: «Cross Organizational Value Creation», Winterthur, 2-4 June 2014.

Münster:

Fachhochschule Münster.

S. 257-271.

Verfügbar unter: https://doi.org/10.21256/zhaw-1888
Heitz, Christoph; Goren Huber, Lilach,

2014.

On the economics of asset management [Paper].

In:

Grubbström, Robert W.; Hinterhuber, Hans H., Hrsg.,

Eighteenth international working seminar on production economics : pre-prints.

18th International Working Seminar on Production Economics, Innsbruck, 24-28 February 2014.

Innsbruck:

Kongresszentrum IGLS.

S. 89-102.

Verfügbar unter: https://doi.org/10.21256/zhaw-1893
Sigrist, Jörg; Heitz, Christoph,

2008.

Flow-time estimation in dynamic job shops with priority scheduling using a hybrid modelling approach [Paper].

In:

MITIP 2008 : proceedings 10th international conference on the modern information technology in the innovation processes of the industrial enterprises.

MITIP 2008, 10th International Conference on the Modern Information Technology in the Innovation Processes of the Industrial Enterprises, Prague, Czech Republic, 12-14 November 2008.

Pilsen:

University of West Bohemia.

S. 155-160.

Verfügbar unter: https://doi.org/10.21256/zhaw-1896
Heitz, Christoph; Ryder, Geoffrey; Ross, Kevin,

2008.

Knowledge management in call centers : how routing rules influence expertise and service quality [Paper].

In:

13th INFORMS MSOM Conference Proceedings.

13th Manufacturing and Service Operations Management (MSOM) Conference, Maryland, 5-7 June 2008.

The Institute for Operations Research and the Management Sciences (INFORMS).

Verfügbar unter: https://doi.org/10.21256/zhaw-2680
van Bonn, Bernhard; Heitz, Christoph,

2007.

Mit Durchblick gewinnen.

Log..

2007(3), S. 32.
van Bonn, Bernhard; Heitz, Christoph,

2007.

Weltweites Netz von Distributionsstandorten optimiert.

Industrie 4.0 Management.

23(5), S. 71-74.
Wildi, Marc; Heitz, Christoph; Strankmann, Manfred; Ruckstuhl, Andreas,

2006.

Neuer Studiengang Wirtschaftsingenieurwesen : von IDP zu WI.

ZHWInfo.

28, S. 28.
Dietrich, Jürg; Heitz, Christoph,

2005.

Process performance analysis and layout optimization for a medium-sized manufacturing enterprise [Paper].

In:

Needs and opportunities for Swiss industry.

IPLnet 2005 Workshop, Needs and Opportunities for Swiss Industry, Böttstein, 6-7 September 2005.

IPLnet.

S. 1-9.

Verfügbar unter: https://doi.org/10.21256/zhaw-1887
Schubnell, Markus; Heitz, Christoph; Hütter, Thomas; Schawe, Jürgen E. K.,

2005.

TOPEM® – the new advanced multifrequency temperature modulated DSC technique [Paper].

In:

Chervin, Sima; Rich, Michael J.; Vitez, Imre; Schoch, K. Eric, Hrsg.,

Proceedings of the 33rd annual conference of the North American thermal analysis society.

NATAS 2005: 33rd Annual Conference of the North American Thermal Analysis Society, Universal City, USA, 19-21 September 2005.

Sacramento:

North American Thermal Analysis Society NATAS.
Engeler, Meinrad; Heitz, Christoph; Zaglauer, Helmut,

2004.

Dynamical behaviour of cyclic production lines under instationary conditions with a system dynamics approach [Paper].

In:

Taisch, Marco, Hrsg.,

Global challenges in manufacturing.

IMS 2004, International IMS Forum, Global Challenges in Manufacturing, Cernobbio, 17–19 May 2004.

Milano:

Politecnico di Milano.

S. 666-673.

Verfügbar unter: https://doi.org/10.21256/zhaw-1885
Heitz, Christoph; Gomez, Claudio,

2004.

Inventory management based on simulation of ordering process [Paper].

In:

Heitz, Christoph, Hrsg.,

Challenges of globalization for Swiss manufacturing and logistics : proceedings of the 3rd IPLnet workshop, september 9-10, 2003, Ebnat-Kappel, Switzerland.

IPLnet 2003 Workshop, Institut für Produktions- und Logistiksysteme, Ebnat-Kappel, 9-10 September 2003.

Winterthur:

ZHAW Zurich University of Applied Sciences.

Verfügbar unter: https://doi.org/10.21256/zhaw-1883
Meierhofer, Jürg; Heitz, Christoph; Steiner, Albert,

2004.

Simulation based case studies for management training in the fields of production and supply chain Management [Paper].

In:

Automation and logistics for manufacturing in Switzerland.

IPLnet 2004 Workshop, Automation and logistics for manufacturing in Switzerland, Murten, 7-8 September 2004.

Brugg:

FHNW Fachhochschule Nordwestschweiz.

Verfügbar unter: https://doi.org/10.21256/zhaw-1884
Heitz, Christoph,

2003.

Approximative modelling of manufacturing systems [Paper].

In:

7th IFAC Workshop on Intelligent Manufacturing Systems, Budapest, Hungary, 2003.

S. 143-148.
Bühlmann, Michael; Heitz, Christoph,

2003.

Bodenverkehr am Flughafen Zürich-Kloten.

Technische Rundschau.
Heitz, Christoph,

2003.

Macro-level modelling of product lines [Paper].

In:

From research to applications : proceedings.

Workshop IPLnet 2002: From Research to Applications - Integrated Production and Logistics, Saas Fee, Switzerland, 10-11 September 2002.

Yverdon-les-Baines:

IPLnet.
Hosang, Jürg; Heitz, Christoph; Mönkeberg, Sigrid,

2002.

Demand forecasting for inventory control and production planning [Paper].

In:

From research to applications : proceedings.

IPLnet 2002 Workshop: From research to applications, National Network of Competence of the Swiss Universities of Applied sciences on "Integrated Production and Logistics", Saas Fee, 10-11 September 2002.

Yverdon-les-Baines:

IPLnet.

Mündliche Konferenzbeiträge und Abstracts

Heitz, Christoph,

2021.

Digitale Transformation : wie fair sind Algorithmen?.

In:

NGW-Vorträge Freitagabend, Winterthur (online), 12. März 2021.

Verfügbar unter: https://www.ngw.ch/vortraege-archiv/digitale-transformation-wie-fair-sind-algorithmen
Heitz, Christoph; Sigrist, Jörg,

2013.

Asset management : from minimizing costs to maximizing value creation.

In:

The 2nd World Maintenance Forum, Lugano, 4-6 September 2013.
Heitz, Christoph; Kleger, Sabina; Sigrist, Jörg,

2013.

From maintenance management to asset management : shifting the view from functional behavior of assets to value creation with assets.

In:

The 2nd World Maintenance Forum, Lugano, 4-6 September 2013.
Breymann, Wolfgang; Dingerkus, Stefan; Heitz, Christoph,

2013.

Life cycle management of technical systems and integral financial modeling.

In:

World Trends in Maintenance Engineering, Pretoria, South Africa 13-15 August 2013.
Heitz, Christoph; Hary, Ingo; Dettling, Marcel; Ruckstuhl, Andreas,

2008.

Direct marketing of service contracts under autonomous customer dynamics.

In:

INFORMS Annual Meeting 2008, Washington, USA, 11-14 October 2008.
Ryder, Geoff; Heitz, Christoph; Ross, Kevin,

2008.

Maximizing service productivity through task routing rules.

In:

INFORMS Annual Meeting 2008, The Institute for Operations Research and the Management Sciences, Washington, USA, 11-14 October 2008.
Corsten, Daniel; Heitz, Christoph; Ruckstuhl, Andreas,

2007.

A method to detect out of stock.

In:

INFORMS Annual Meeting 2007, Seattle, USA, 3-6 November 2007.
Heitz, Christoph; Roithner, Tobias,

2007.

Estimation of job completion times in a dynamic job shop based on static job shop solution.

In:

IFAC Workshop on Intelligent Manufacturing Systems, Alicante, Spain, 2007.
Tiberg, Martin; Hoenecke, Olaf; Heitz, Christoph; Gustavsen, Björn,

2006.

New simulation methodology for power systems.

In:

13. European EMTP-ATP Conference, Dresden, 25–27 September 2006.
Iantosca, Carmelo; Heitz, Christoph; Weibel, Hans,

2005.

Synchronizing IEEE 1588 clocks under the presence of significant stochastic network delays.

In:

2005 Conference on IEEE 1588, Standard for a Precision Clock Synchronization Protocol for Networked Measurement and Control Systems, Winterthur, 10-12 Oktober 2005.
Heitz, Christoph,

2001.

Optimization of industrial processes in an uncertain environment.

In:

IPLnet 2001 Workshop, Monte Verità, September 2001.

Patente und Patentanmeldungen

Niayesh, Kaveh; Berth, Matthias; Dahlquist, Andreas; Tiberg, Martin; Heitz, Christoph,

2017.

Method and device for characterizing the linear properties of an electrical component.

Patentnummer EP1684081 B1

(2017-06-14)

.

Verfügbar unter: https://worldwide.espacenet.com/patent/search?q=pn%3DEP1684081B1
Hütter, Thomas; Heitz, Christoph; Schawe, Jürgen,

2007.

Verfahren und Vorrichtung zur Stoffuntersuchung.

Patentnummer EP1494126 B1

(2007-08-29)

.

Verfügbar unter: https://worldwide.espacenet.com/patent/search?q=pn%3DEP1494126B1

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