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Dr. Jürg Meierhofer

Dr. Jürg Meierhofer

Dr. Jürg Meierhofer
ZHAW School of Engineering
Forschungsschwerpunkt Business Engineering and Operations Management
Rosenstrasse 3
8400 Winterthur

+41 (0) 58 934 40 52
juerg.meierhofer@zhaw.ch

Personal profile

Position at the ZHAW

Senior Lecturer Smart Service Engineering
Coordinator ZHAW platform industry 4.0
Lead expert group in Swiss Alliance for Data-Intensive Service
Topic lead Innovation at the Schweizer Kundendienst Verband (on the board of the association)

https://www.zhaw.ch/engineering/industrie-4.0

Professional development teaching

Expertise and research interests

- Smart services,
- Data product design, data service design, data-intensive services,
- Digital Twin,
- Servitization, product service transformation, services and business models for Industry 4.0,
- Industry 4.0,
- Service engineering, service design, service innovation, Service Science, Service Dominant Logic,
- Service optimization, Kaizen in service, lean service,
- Innovation and optimization of customer service,
- Optimization and innovation of business processes, CIP, lean production,
- Corporate innovation management, corporate idea management

Educational background

Dr. sc. techn. ETH, executive MBA (iimt)

Professional milestones

- La Mobilière, head of department "Innovation Projects", senior management consultant
- Swisscom, head of department, head of service champion program, lean management
- Bluewin AG, project lead mobile, consultant
- Swisscom Mobile, technical project lead mobile services
- ETH Zürich, research assistant in international projects (mobile communications)

Membership of networks

Projects

Publications

Book parts, peer-reviewed Conference contributions, peer-reviewed Other publications Oral conference contributions and abstracts Publications before appointment at the ZHAW

• U. P. Bernhard, J. Meierhofer, "Coded OFDM Transmission for High-Speed Wireless Access to ATM Networks", in Proc. of Wireless '96, Calgary, Canada, July 1996, pp. 102-115.
• J. Meierhofer, U. P. Bernhard, "Medium Access Control for Wireless Extensions of ATM Networks", in Proc. of IEEE Globecom '96, London, England, November 1996, pp. 29-33.
• J. Meierhofer, U. P. Bernhard, P. Balmelli, D. Bernasconi, "Priority Scheduling Algorithm for ATM Wireless Network Access", in Proc. of IEEE ICUPC '97, San Diego, USA, October 1997, pp. 289-294.
• J. Meierhofer, U. P. Bernhard, T. Hunziker, "Finite State Radio Channel Model for Indoor Wireless ATM Networks", in Proc. of IEEE ICT'98, Chalkidiki, Greece, June 1998, pp. 39-43.
• J. Meierhofer, "Data Link Control for Indoor Wireless ATM Networks", in Proc. of Wireless '98, Calgary, Canada, July 1998, pp. 517-525.
• J. Meierhofer, U. P. Bernhard, "Link Quality Control for Wireless ATM Networks", in Proc. of IEEE ICC'99, Vancouver, Canada, June 1999, pp. 1874-1879.
• J. Meierhofer, G. Fankhauser, "Error-Resilient, Tagged Video Stream Coding with Wireless Data Link Control", in Proc. of IEEE WPMC '99, Amsterdam, The Netherlands, September 1999, pp. 306-311.
• J. Meierhofer, “HYPERFLOW: An Efficient Error Control Protocol for Wireless Broadband Access Networks”, Wireless Personal Communications (WPC) 20 (2), pp. 189-203, February 2002.
• J. Meierhofer, “Fluid Flow Model and Queueing Analysis of an Error Control Scheme for Wireless Broadband Access Networks”, European Transactions on Telecommunications / AEI, 2003, pp. 269 ff.
• J. Meierhofer, A. Steiner, “Quantitative Assessment and Capacity Planning of Business Processes in the Service Sector”, Proceedings of the IPLnet 2004 Workshop, September 7-8, 2004, Murten, Switzerland, 2004.
• J. Meierhofer, C. Heitz, A. Steiner, “Simulation based case studies for management training in the fields of production and supply chain training”, Proceedings of the IPLnet 2004 Workshop, September 7-8, 2004, Murten, Switzerland, 2004.