Ilona Klama
Ilona Klama
ZHAW
School of Life Sciences and Facility Management
Competency Group Hospitality & Service Management
Reidbach
8820 Wädenswil
Work at ZHAW
Position
Senior Lecturer
Focus
- Hospitality & Service Managament
- Food Service / Gastronomy
- Benchmarking in the healthcare sector: focus on hospitality services
Teaching
- Teaching in the Master's Programme for Regenerative Food Systems (Module Agro Food Project 1)
- Supervision of Master and bachelor theses, semester and project work
- Student Coach Deep-COIL (Collaborative Online International Learning)
Network
Social media
Projects
- Nudging for Sustainability / Project leader / ongoing
- Food Waste Measure in Airline Catering / Team member / completed
- Farm to Table 2.0 - Wädenswil Edition / Team member / completed
- Nudging for Sustainability – pilot project / Project leader / completed
Publications
Written conference contributions, peer-reviewed
Merkle, T., Pfenninger, M. and Klama, I. (2026) 'The value creation canvas : a novel business model framework for regenerative and commonpreneurial initiatives in food systems', in International Council on Hotel, Restaurant, and Institutional Education (ICHRIE) Global Conference, Las Vegas, USA, 15-17 July 2026.