Prof. Zeynep Erden Özkol
Prof. Zeynep Erden Özkol
ZHAW
School of Management and Law
Department International Business
Theaterstrasse 17
8400 Winterthur
Work at ZHAW
Position
- Professor at the School of Management and Law, Department of International Business
- Zeynep Erden is Professor at the ZHAW School of Management and Law. She also serves as a lecturer (Privatdozentin, PDA) at the Department of Management, Technology, and Economics (MTEC) at ETH Zurich and teaches in programs at ETH Zurich, EPFL, and the University of Basel. Her teaching focuses on innovation management, healthcare management, and strategy across a range of degree and executive education programs, including Master's and Executive MBA programs.
Focus
Innovation and strategic management in knowledge-intensive industries, with a particular interest in how digital technologies transform organizational design, work practices, and coordination mechanisms, shaping the future of work in the global life sciences and healthcare sectors.
Teaching
Innovation, Strategy, Healthcare Management
Experience
Zeynep Erden is Professor of Global Strategy and Leadership at the ZHAW School of Management and Law. She is also a Privatdozentin (PD) at the Department of Management, Technology, and Economics (MTEC) at ETH Zurich. In addition, she teaches innovation management, healthcare management, and strategy in a variety of academic and executive education programs, including Master's and Executive MBA programs at institutions such as ETH Zurich, EPFL, and the University of Basel. Zeynep received her Habilitation and PhD in Strategic Management and Innovation from ETH Zurich and holds an MSc from RWTH Aachen University. During her academic career, she was a Visiting Scholar at Chalmers University of Technology. She subsequently joined Vlerick Business School as Professor of Strategy and Innovation, where she later served as Program Director of the Master in General Management. Her research and teaching focus on innovation strategy and leadership in global and multinational organizations, with particular emphasis on strategic renewal, team dynamics, and organizational change in the life sciences and healthcare sectors. She has led collaborative projects with major pharmaceutical companies and has also gained experience in the banking industry, providing her with a strong perspective on the intersection of strategy, innovation, and organizational transformation.
ZHAW
2021 - today
Education and Continuing education
Education
- ETH Zurich / Strategic Management and Innovation
Habilitation
12 / 2010 - 12 / 2016 - ETH Zurich / Strategic Management and Innovation
PhD
11 / 2006 - 03 / 2011 - RWTH Aachen / Mechanical Engineering
MSc
2003 - 2006 - METU / Major in Industrial Engineering and Minor in Psychology
BSc
1998 - 2003
Continuing Education
- Mentoring fff - Women for Leadership Positions
ZHAW
08 / 2026 - Name der Weiterbildungsstätte Englisch
INSEAD
2021 - Artificial Intelligence: Implications for Business Strategy
MIT Executive Program
2019
Network
Membership of networks
- ZHAW Digital Futures Lab
- Academy of Management Society
- European Academy of Management
- European Group for Organization Studies
Awards
- Best Project Award
School of Management and Law, ZHAW
08 / 2024 - Best Paper Award - European Management Review
European Management Review
01 / 2012 - Best Paper Award - Journal of Strategic Information Systems
Journal of Strategic Information Systems
01 / 2008
Social media
Projects
- Empowering Women Managers: A comparative study of Switzerland and South Africa / Project leader / Start imminent
- A ‘Too-good-to-go' for non-used medicine? A Feasibility Study / Co-project leader / completed
- Revolutionizing Education60+: Digital Lifelong Learning / Team member / completed
- Crowdworking in Switzerland (CroWiS) - an interdisciplinary analysis taking the example of nurse crowd workers / Team member / completed
Selected publications
- Mueller, M. S., Malone, C., Lindenmeier, J., Erden Özkol, Z., & Liberatore, F. (2025). The effect of warmth and competence as stereotypical leadership perceptions on occupational well-being and behavioral loyalty of hospital employees : an empirical analysis. Health Services Management Research. https://doi.org/10.1177/09514848251360072
- Inerle, K., Berger, S., Wallimann, M., Erden Özkol, Z., & Demiray, B. (2025). Older adults embrace design thinking : a feasibility study on blended learning formats. Educational Gerontology. https://doi.org/10.1080/03601277.2025.2543921
- Schmelzer, S. D., Berger, S., Seelandt, J. C., Erden, Z., & Liberatore, F. (2025). Impact of temporary nursing staff on communication patterns : an observation study during daily nurse huddles. BMJ Open Quality, 14(2), e003242. https://doi.org/10.1136/bmjoq-2024-003242
Publications
Articles in scientific journal, peer-reviewed
- Inerle, K., Berger, S., Wallimann, M., Erden Özkol, Z., & Demiray, B. (2025). Older adults embrace design thinking : a feasibility study on blended learning formats. Educational Gerontology. https://doi.org/10.1080/03601277.2025.2543921
- Mueller, M. S., Malone, C., Lindenmeier, J., Erden Özkol, Z., & Liberatore, F. (2025). The effect of warmth and competence as stereotypical leadership perceptions on occupational well-being and behavioral loyalty of hospital employees : an empirical analysis. Health Services Management Research. https://doi.org/10.1177/09514848251360072
- Schmelzer, S. D., Berger, S., Seelandt, J. C., Erden, Z., & Liberatore, F. (2025). Impact of temporary nursing staff on communication patterns : an observation study during daily nurse huddles. BMJ Open Quality, 14(2), e003242. https://doi.org/10.1136/bmjoq-2024-003242
Written conference contributions, peer-reviewed
Haefliger, S., Wallin, M. W., von Krogh, G., Erden, Z., & Spaeth, S. (2019, July 5). Excellence in management research : how universities support or destroy intellectual virtues. 35th EGOS Colloquium : Enlightening the Future: The Challenge for Organisations, Edinburgh, United Kingdom, 4-6 July 2019.
Other publications
- Erden Özkol, Z. (2023). Building team resilience in healthcare. Gesundheitsökonomie @ ZHAW. https://blog.zhaw.ch/gesundheitsoekonomie/2023/06/22/building-team-resilience-in-healthcare/
- Erden Özkol, Z. (2022). Measuring and demonstrating the value of digital health solutions. Gesundheitsökonomie @ ZHAW. https://blog.zhaw.ch/gesundheitsoekonomie/2022/09/15/measuring-and-demonstrating-the-value-of-digital-health-solutions/
- Erden Özkol, Z. (2022). Three questions leaders in the healthcare sector should seriously consider while developing an innovation strategy. Gesundheitsökonomie @ ZHAW. https://blog.zhaw.ch/gesundheitsoekonomie/2022/02/24/three-questions-leaders-in-the-healthcare-sector-should-seriously-consider-while-developing-an-innovation-strategy/
- Erden Özkol, Z., & Findikoglu, M. N. (2019). Digitalization of primary care delivery : consequences of EHR usage for physicians' professional identities. Organizing in the Era of Digital Technology, Monte Verità, Switzerland, 12-15 June 2019.
Oral conference contributions and abstracts
Erden Özkol, Z., & Findikoglu, M. (2021). Multiple institutional logics : how primary care physicians respond to conflicts. ETH Zurich Chair of Technology and Innovation Management Research Presentation Series, Zurich, Switzerland, 1 July 2021.
Publications before appointment at the ZHAW
- Erden, Z., von Krogh,G., Nonaka, I. 2008, “The quality of group tacit knowledge”. Journal of Strategic Information Systems 17, pp. 4-18.
- von Krogh, G. , Kim, S., Erden, Z. 2008. “Fostering the knowledge-sharing behavior of customers in interorganizational healthcare communities”. Proceedings of IEEE-IFIP International Conference on Network and Parallel Computing, 426-433.
- Erden, Z., von Krogh, G., Nytorp,C., Hultberg, M. 2009. “Strategic Groups in the Biopharmaceutical Industry: Implications for performance”. Drug Discovery Today, 14 (15-16), 726-730.
- Erden, Z., von Krogh, G. 2011. “Clusters in the biopharmaceutical industry: Toward a new method of analysis”, Drug Discovery Today, 16, 450-456.
- Erden, Z., von Krogh, G., Kim, S. 2012. “Knowledge sharing in an online community of volunteers: The role of community munificence”, European Management Review, 9, 213-227.
- Schneider A., Erden, Z., von Krogh, G. 2012. “Rethinking Leadership in Drug Discovery”. Drug Discovery Today, 17, 1258-1262.
- Erden, Z., Klang, D., Sydler, R., von Krogh, G. 2014. “Knowledge-Flows and Firm Performance”, Journal of Business Research, 67, 2777-2785
- Erden, Z., Schneider, A., von Krogh, G., 2014. “The multifaceted nature of social practices: A review of the perspectives on practice-based theory building about organizations”, European Management Journal.
- Erden, Z., Klang, D., Sydler, R., von Krogh, G., 2015. "How can we signal the value of our knowledge? Knowledge-Based Reputation and its Impact on Firm Performance in Science-Based Industries”, Long Range Planning.
- Ben-Menahem, S., von Krogh, G., Erden, Z. and Schneider, A., 2016. “Coordinating knowledge creation in multidisciplinary teams: Evidence from early-stage drug discovery”, Academy of Management Journal.
- Erden, Z. 2017. “The publishing and patenting strategies of successful university spinoffs in the biopharmaceutical industry”, Drug Discovery Today.
- Erden, Z., Ben-Menahem, S., Von Krogh, G., Schneider, A., Koch, G, & Widmer. H. 2019. “Fostering multidisciplinary collaboration in drug discovery”, Drug Discovery World, Spring: 58-62.
- Ben-Menahem, S., Erden, Z. 2020. “Safeguarding Serendipitous Creativity During the COVID-19 Pandemic”, California Management Review Insight.