Sarah Schmelzer

Projects

• Digital Simulation of the Swiss Vaccination Center Winterthur / Team member / completed
• Crowdworking in Switzerland (CroWiS) - an interdisciplinary analysis taking the example of nurse crowd workers / Team member / completed
• COVID-19 Social Monitor / Team member / completed
• Digital Health: Scientific process-cost-analysis in hematological diagnostics / Team member / completed
• Swiss Home Care Data: Better data on the quality of home care / Team member / completed

Publications

Articles in scientific journal, peer-reviewed

• Schmelzer, S. D. et al. (2025) 'Impact of temporary nursing staff on communication patterns : an observation study during daily nurse huddles', BMJ Open Quality, 14(2), p. e003242. doi: 10.1136/bmjoq-2024-003242.
• Mattes, F. et al. (2024) 'The association between service experience in vaccination centers and expectation confirmation as a driver of future vaccination intentions : results from a survey among users of a Swiss mass COVID-19 vaccination center', Vaccine, 43, Part 2(126509). doi: 10.1016/j.vaccine.2024.126509.
• Liberatore, F., Schmelzer, S. and Berger, S. (2023) 'Managementherausforderungen flexibler Arbeitsmodelle in der Pflege', Pflegerecht, 12(3), pp. 128–134. doi: 10.21256/zhaw-29697.
• Wagner, A. et al. (2022) 'Confident and altruistic – parents" motives to vaccinate their children against COVID-19 : a cross-sectional online survey in a Swiss vaccination centre', Swiss Medical Weekly, 152, p. w30156. doi: 10.4414/smw.2022.w30156.
• Marty, A. P. et al. (2020) 'Agreement between trainees and supervisors on first-year entrustable professional activities for anaesthesia training', British Journal of Anaesthesia, 125(1), pp. 98–103. doi: 10.1016/j.bja.2020.04.009.
• Liberatore, F., Schmelzer, S. and Angerer, A. (2019) 'The relevance of citizen co-creation for the effectiveness of public health campaigns : results from the evaluation of a HIV prevention campaign in Switzerland', Zeitschrift für öffentliche und gemeinwirtschaftliche Unternehmen, 42(1-2), pp. 34–46. doi: 10.5771/0344-9777-2019-1-2-34.
• Seelandt, J. C. et al. (2018) 'DE-CODE : a coding scheme for assessing debriefing interactions', BMJ Simulation & Technology Enhanced Learning, 2018(4), pp. 51–58. doi: 10.1136/bmjstel-2017-000233.
• Liberatore, F., Angerer, A. and Kriech, S. (2017) 'The balance of patient and learners needs in non-profit, public and for-profit teaching hospitals : an analysis of average patient satisfaction ratings of hospitals on a German hospital rating platform', International Journal of Healthcare Management, pp. 1–7. doi: 10.1080/20479700.2017.1397251.
• Schulze, M. et al. (2016) 'SafAIRway - an airway training for pulmonologists performing a flexible bronchoscopy with nonanesthesiologist administered propofol sedation : a prospective evaluation', Medicine, 95(23). doi: 10.1097/MD.0000000000003849.

Book chapters, peer-reviewed

Angerer, A., Schmelzer, S. and Hubmann, F. (2019) 'Digital Health als Enabler für eine integrierte Health-Value-Chain', in Digitalisierung in der Praxis : so schaffen KMU den Weg in die Zukunft. Wiesbaden: Springer, pp. 255–266. doi: 10.1007/978-3-658-26137-5_17.

Written conference contributions, peer-reviewed

• Liberatore, F. et al. (2022) 'Socio-demographic characteristics of informal volunteers during the first wave of the COVID-19 pandemic in Switzerland : a representative study', in 22nd EURAM Annual Conference, Winterthur, Switzerland, 15-17 June 2022.
• Schmelzer, S. et al. (2021) 'Crowd working : effective workforce management to supplement hospital nursing staff : a research agenda', in 21st EURAM Annual Conference, Montréal, Canada (online), 16-18 June 2021.
• Schmelzer, S. et al. (2020) 'The impact of task shifting on perceived working conditions and interprofessional collaboration of health professionals : evidence from implementing two task shifting in a Swiss hospital', in 20th EURAM Annual Conference, Dublin, Ireland, 4-6 December 2020.
• Schmelzer, S. et al. (2019) 'Applying the health complaints analysis tool (HCAT) to patient complaint data of patient interest organizations : a qualitative analysis using data from Switzerland', in 19th EURAM Annual Conference, Lisbon, Portugal, 26-28 June 2019.
• Hollenstein, E., Schmelzer, S. and Liberatore, F. (2019) 'Sensitive to critical incidents : the development and validation of the Swiss CSI-HC : a client satisfaction measure for homecare services in Switzerland', in 19th EURAM Annual Conference, Lisbon, Portugal, 26-28 June 2019.
• Liberatore, F. et al. (2018) 'Patient-experience based organizational learning : criteria for a patient satisfaction measure as an effective indicator in home care settings', in International Research Society for Public Management (IRSPM), Edinburgh, Scotland, 11-13 April 2018. International Research Society for Public Management. Available at: https://irspm2018.exordo.com/files/papers/314/final_draft/IRSPM_Paper_FINAL.pdf.
• Schätzle, J. et al. (2018) 'Preferences of senior physicians for management responsibilities in German university hospitals', in Academy of Management Proceedings. Academy of Management. doi: 10.5465/AMBPP.2018.15996abstract.
• Liberatore, F. et al. (2018) 'Rate your home care nurse : methodological challenges in measuring patient satisfaction with home care services', in 18th EURAM Annual Conference, Reykjavík, Iceland, 19-22 June 2018.
• Schätzle, J. et al. (2018) 'Physicians as jacks of all trades? : preferences of senior physicians for accepting management responsibilities in German university hospitals', in 18th EURAM Annual Conference, Reykjavík, Iceland, 19-22 June 2018.

Other publications

• Liberatore, F. et al. (2025) Temporärarbeit in der Pflege in der Schweiz : Status Quo, Herausforderungen und Handlungsempfehlungen für die Praxis. Winterthur: ZHAW Zürcher Hochschule für Angewandte Wissenschaften. doi: 10.21256/zhaw-5550.
• Höglinger, M. et al. (2023) Lebensqualität, psychische Gesundheit, Einsamkeit und Adhärenz an Schutzmassnahmen während der Covid-19-Pandemie : Schlussbericht zum Covid-19 Social Monitor. Bern: Bundesamt für Gesundheit BAG. doi: 10.21256/zhaw-2458.
• Stahl, J. et al. (2021) PROMs in der schweizerischen Grundversorgung : Arbeitspapier zur Auswertung von PROMs-Routinedaten der Hausarztpraxis. Winterthur: ZHAW Zürcher Hochschule für Angewandte Wissenschaften. doi: 10.21256/zhaw-3128.
• Heiniger, S. et al. (2021) Ausgewählte Ergebnisse des Covid-19 Social Monitors : Lebensqualität, psychische Befindlichkeit und Adhärenz an Schutzmassnahmen im Verlauf der Corona-Pandemie von März 2020 bis Juni 2021. Winterthur: ZHAW Zürcher Hochschule für Angewandte Wissenschaften. Available at: https://www.bag.admin.ch/dam/de/sd-web/o-XzbpIqtOBk/social-monitor-zwischenbericht2021.pdf.
• Schmelzer, S. (2021) 'Mit Reisen monatlich 10'000 Franken im Gesundheitswesen verdienen', Gesundheitsökonomie @ ZHAW. Available at: https://blog.zhaw.ch/gesundheitsoekonomie/2021/09/30/mit-reisen-monatlich-10000-franken-im-gesundheitswesen-verdienen/.
• Hollenstein, E., Schmelzer, S. and Liberatore, F. (2020) Handbuch Client Satisfaction Instrument-Home Care : NFP74 Home Care Data. Winterthur: ZHAW Zürcher Hochschule für Angewandte Wissenschaften. doi: 10.21256/zhaw-2395.
• Schmelzer, S. et al. (2020) Task Shifting in der inter-professionellen Zusammenarbeit. Winterthur: ZHAW Zürcher Hochschule für Angewandte Wissenschaften. doi: 10.21256/zhaw-20950.
• Doden, W., Morf, M. and Schmelzer, S. (2015) 'Schweizer HR-Barometer Frühlingsnewsletter 2015: Angst um den Arbeitsplatz : Einflussfaktoren und Folgen in vier Ländern', Schweizer HR-Barometer, 2015(1), pp. 1–15. doi: 10.5167/uzh-122532.

Oral conference contributions and abstracts

• Latzke, M. et al. (2025) 'Complexity in nurse workforce planning calling for adaptive staffing strategies in healthcare', in Academy of Management Proceedings. Academy of Management. doi: 10.5465/AMPROC.2025.10913symposium.
• Schmelzer-Kriech, S. et al. (2020) 'Crowdworking in Switzerland (CroWiS) : an interdisciplinary analysis of crowd working in nursing : project outlook and preliminary results', in 2nd Crowdworking Symposium, Paderborn (Germany) & online, 8-9 October 2020.
• Brand, T., Angerer, A. and Schmelzer, S. (2019) 'Like a Swiss watch? : measuring the effects of a lean implementation at Bern university hospital', in XXIII Annual Conference of the International Research Society for Public Management, Wellington, New Zealand, 16-18 April 2019.
• Hollenstein, E., Schmelzer-Kriech, S. and Liberatore, F. (2019) 'The development and validation of the Swiss CSI-HC : a client satisfaction measure for homecare services in Switzerland', in Swiss Public Health Conference 2019, Winterthur, 28.-29. August 2019.

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