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of Applied Sciences

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Assessment of multimodal interpreting technologies (AMIT)

Description

Language barriers in healthcare can lead to lower patient satisfaction, longer consultation durations and even lower access to medical services. To overcome these barriers and ensure proper treatment for allophone patients, healthcare professionals rely on interpreting services that are delivered in-person, via video or telephone.

An additional and increasingly used option for healthcare professionals is machine translation. This project aims to assess which interpreting or communication mode is best suited in different situations and to develop guidance on when to use which communication mode and how to integrate it effectively.

Key data

Projectlead

Prof. Dr. Michaela Albl-Mikasa

Deputy Projectlead

Project team

Project partners

Hilfswerk der evangelischen Kirchen Schweiz HEKS / Geschäftsstelle beider Basel; Caritas Bern; Caritas Zentralschweiz; Bhaasha Sàrl; Arge Integration Ostschweiz / arge verdi; Caritas Fribourg / Se Comprendre

Project status

completed, 12/2023 - 06/2025

Institute/Centre

Institute of Multilingual Communication (IMK)

Funding partner

Bhaasha Sàrl

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