Chatbots in the professional training of students with low information literacy skills.
Description
Elicit needs of trainees when using a chatbot and thus identify the factors necessary for a good learning experience. This was used to elicit the requirements for an MVP of the chatbot.
Key data
Projectlead
Dr. Wolfgang Schäfer
Deputy Projectlead
Project team
Nina Hänsli
Project partners
Hotel & Gastro formation by Hotel & Gastro Union, GastroSuisse, hotelleriesuisse
Project status
completed, 10/2020 - 03/2021
Institute/Centre
Institute of Marketing Management (IMM)
Funding partner
Innosuisse