Evaluation of the implementation status of the cantonal digital strategy

Evaluation of the implementation of the cantonal digital strategy, including interviews, portal comparison, and usability testing of the online service counter.

Key data

Description

The project evaluates the current state of implementation and the degree of goal attainment of the cantonal digital strategy. The assessment is based on measurable indicators for each strategic field of action, as well as the analysis of existing data and relevant documents.

In addition, semi-structured interviews with key stakeholder groups are conducted and evaluated according to scientific standards in order to contextualize different perspectives and provide a well-founded assessment of the implementation status.

Furthermore, the canton’s online service portal is compared with selected cantonal service portals based on criteria such as user-centricity, functional depth, and the integration of core services.

Usability testing of selected e-services within the online portal provides concrete insights into user-friendliness and potential areas for optimization.