Predicting customer behavior by combining freetext information with structured customer data
Key data
Projectlead
Project team
Prof. Dr. Andreas Ruckstuhl, Dr. Thoralf Mildenberger, Dr. Marcel Dettling, Sabine Emad (HEG), Adrienne Schäfer (HSLU), Anders Schatzmann
Project partners
Sunrise GmbH / upc cablecom; Haute école spécialisée de Suisse occidentale HES-SO Genève / Haute école de gestion de Genève; Hochschule Luzern
Project status
completed, 12/2012 - 07/2014
Institute/Centre
Institute of Data Analysis and Process Design (IDP)
Funding partner
CTI
Project budget
822'000 CHF
Technikumstrasse 81
8400 Winterthur