Using electronic media
Find out more here about accessing and using electronic media such as e-books, e-journals or databases.
On a ZHAW campus
Members of another university
If your university is a member of SWITCHconnect or eduroam, you can connect via WLAN “pwlan-SWITCH” or “eduroam”. You just need to register with your own personal access data from your home university (e-mail address and password). If you have any problems with the registration, please contact your home university.
However, this does not mean you are connected to the ZHAW network, so you cannot access the ZHAW electronic media. To access our e-media, use the search stations in the University Library. Please note that, if you are using a search station, you can only save items on a personal USB stick.
You have access to almost all the ZHAW’s electronic media at the search stations in our libraries. Please note that, if you are using a search station, you can only save items on a personal USB stick.
Access to e-media via VPN
If you are not on campus, you need to establish a connection to the ZHAW network via the Virtual Private Network (VPN). The VPN connection is password-protected and secure, and it links your device anywhere off campus to the ZHAW network.
If your VPN connection is correct, your IP address is in the range 184.108.40.206 - 220.127.116.11. Check your current IP address under supportdetails.com.
Access to e-media via Shibboleth
With some suppliers, access is also possible via Shibboleth. Select “Swiss Higher Education (SWITCHaai)” and then “ZHAW” on the supplier’s website. Then enter your ZHAW login details.
Please note that you will only be logged onto this specific platform, so you won’t be able to access any other electronic media. If you want to have access to all licensed resources, please connect via VPN.
Access to the Internet via eduroam
Eduroam allows you to access the Internet free of charge at all participating universities and higher education institutions worldwide via WLAN and your ZHAW login details. However, you can only access the ZHAW e-media via a VPN connection. Further information on eduroam is available on the Intranet (ZHAW login required) under the tab mobile working.
What to do
There may be various reasons for not being able to access a resource. Please check the following:
- Are you connected to the ZHAW network?
- Is your VPN connection working?
- Does the ZHAW hold a licence?
- Are there any access restrictions?
1 / Are you connected to the ZHAW network?
Access to licensed electronic media works almost exclusively via your computer’s IP address. This means that you do not need to enter a password.
Your IP address must be in the range 18.104.22.168 - 22.214.171.124. Check your current IP address under supportdetails.com.
2 / Is your VPN connection working?
If you are off campus, you need to connect to the ZHAW network via the Virtual Private Network (VPN). If your VPN connection is correct, your IP address is in the range 126.96.36.199 - 188.8.131.52 (see above).
You can find further information and instructions on the VPN on the Intranet (ZHAW login required) under the tab Remote Access (RAS). If you experience any technical problems, please contact the ZHAW service desk: firstname.lastname@example.org
3 / Does the ZHAW hold a licence?
You can see which e-books are licensed by the ZHAW in the e-media portal.
If you find an e-book in the NEBIS catalogue but cannot access the full text via the link “Online Ressource” (Online Resources), check under “Standorte & Bestellung” (Locations & Request) whether ZHAW online access is listed. If it isn’t, the e-book is either not licensed by the ZHAW or not activated via the NEBIS catalogue. Check whether you can access the item in the e-media portal or on the supplier’s platform.
The journals licensed by the ZHAW are listed in the Electronic Journals Library (EZB). The EZB uses a traffic light labeling system to indicate whether full-text access to a journal is available.
You can find the databases licensed by the ZHAW in the database list. Certain specialised databases are listed under “discipline-specific Information” Databases can contain a very wide range of media resources, but not all of these are always licensed. Check the database list to see which are shown as licensed resources.
4 / Are there any access restrictions?
Most e-books allow unlimited simultaneous use. However, depending on the type of licence, access may be limited to a certain number of users at any one time. If you are unable to access an item, please wait for a time before trying again. If access remains blocked for a long period, please report the problem to us.
In the Electronic Journals Library (EZB), yellow/red lights indicate that only some of the published volumes are accessible as full texts.
Read the database description to find out about any restricted access or special access conditions. Some databases can only be used after you have registered. Others are installed locally in the Library and can only be searched on site. You can find all the relevant information in the database descriptions.
Electronic reference works
Some of the electronic reference works can be found in the ZHAW Application Center ( ZHAW login required). In order to access these, you have to install a Citrix Client (Download Citrix Receiver). Depending on the type of licence, access may be limited to a certain number of users at any one time. If you are unable to access an item, please wait for a time before trying again.
For licensing reasons, a systematic download of electronic media is not permitted.