Dr. Mike Krey

Publications

Articles in scientific journal, peer-reviewed

• Marioni, C., Soriano Ramirez, M., Gaemperli, M., Kenel, A., & Krey, M. (2023). Conversational AI – virtual assistant & chatbot at Sika Ltd. : a case sudy from the chemical industry. International Journal of Machine Learning, 13(1), 39–47. https://doi.org/10.18178/ijml.2023.13.1.1127
• Krey, M., Schlatter, U., Mahadevan, D. A., Derungs, K., & Oehler, J. K. (2020). Wearable technology in healthcare. Journal of Advances in Information Technology, 11(3), 172–180. https://doi.org/10.12720/jait.11.3.172-180
• Hitz, C., Krey, M., Albath, M., Wyss, R., & Thoma, P. (2018). IT-Budgeting processes in Swiss banks and how they are influenced by rapidly changing regulatory requirements. Journal of EU Research in Business, 2018(785563). https://doi.org/10.5171/2018.785563
• Krey, M. (2018). mHealth Apps : potentials for the patient - physician relationship. Journal of Advances in Information Technology, 9(4), 102–109. https://doi.org/10.12720/jait.9.4.102-109

Book chapters, peer-reviewed

• Trebo, M., Moor, V., Marinho, R. O., Leier, S., & Krey, M. (2024). Challenges and status of the introduction of e-invoices in healthcare : an explorative study from Switzerland. In B. Alareeni & I. Elgedawy (Eds.), Opportunities and risks in AI for business development (pp. 441–451). Springer. https://doi.org/10.1007/978-3-031-65203-5_39
• Seiler, R., & Krey, M. (2019). Vorgehensmodell und Handlungsempfehlungen zur Einführung von BYOD (Bring Your Own Device) in Schweizer Krankenhäusern. In Digitalisierung in der Praxis : so schaffen KMU den Weg in die Zukunft (pp. 223–239). Springer. https://doi.org/10.1007/978-3-658-26137-5_15

Written conference contributions, peer-reviewed

• Filipovic, K., Said, R., Saban, L., Uzdilli, M., & Krey, M. (2026). Toward an AI maturity model in healthcare : identifying core dimensions and critical success factors [Conference paper]. In T. X. Bui (Ed.), Proceedings of the 59th Hawaii International Conference on System Sciences (pp. 6619–6633). University of Hawaiʻi at Mānoa.
• Eigenmann, M., Barth, L., Di Gregorio, M., Müller, O., & Krey, M. (2026). GenAI in call centers : suitability of LLMs (A. Bahaaeddin & A. Hamdan, Eds.; pp. 107–116) [Conference paper]. Springer. https://doi.org/10.1007/978-3-032-00549-6_9
• Lauchenauer, M., Mert, A., Schlegel, S., Miceli, D., Hächler, D., & Krey, M. (2025). Social robots : a challenge for technology design [Conference paper]. In K. Arai (Ed.), Proceedings of the 2025 Computing Conference, Volume 4 (pp. 524–537). Springer. https://doi.org/10.1007/978-3-031-92611-2_34
• Nolè, A., Pugliese, A., Jeevarajah, J., & Krey, M. (2025). Data mesh : challenges and barriers in mastering decentralized data volumes [Conference paper]. In B. Alareeni & A. Hamdan (Eds.), Leveraging advanced technologies : business model innovation and the future (pp. 52–79). Springer. https://doi.org/10.1007/978-3-032-00447-5_6
• Krey, M., Koruna, S., Kabbout, A., Saliji, A., & Osmani, L. (2025). A method for the adoption of DevOps in SMEs [Conference paper]. In W. Gartner (Ed.), New Perspectives and Paradigms in Applied Economics and Business (pp. 123–140). Springer. https://doi.org/10.1007/978-3-031-77363-1_9
• Günthardt, L., Sabani, R., Bärtschi, S., & Krey, M. (2024). Agile IT management : DevOps adoption in the finance industry [Conference paper]. In M. B. Nunes, P. Isaías, & P. Powell (Eds.), Proceedings of the 17th IADIS International Conference Information Systems 2024 (pp. 163–168). IADIS Press.
• Blöchlinger, Y., Blunschi, M., & Krey, M. (2023). Reducing food waste using information technology : a case from Switzerland [Conference paper]. Proceedings of the 56th Hawaii International Conference on System Sciences, 4482–4491. https://doi.org/10.24251/HICSS.2023.545
• Krey, M., Anderegg, J., Burri, P., Röthlin, M., & Müller, A. (2023). Creation of a method for the adoption of digital transformation for medium enterprises in the education business in Switzerland [Conference paper]. In M. Rich (Ed.), Proceedings of the 19th European Conference on Management, Leadership and Governance (Vol. 19, Issue 1, pp. 528–540). Academic Conferences International. https://doi.org/10.34190/ecmlg.19.1.1893
• Krey, M., Sandmann, M., Klingler, M., & Kryeziu, G. (2022). Preparation laboratory experiment for medical transportation with drones – Switzerland [Conference paper]. Proceedings of the 40th International Business Information Management Association Conference, 790–801.
• Krey, M., Ramirez, M. S., Christen, M., & Candreia, J. (2022). Development of a model for the implementation of business intelligence in SMEs [Conference paper]. ICICM ’22: Proceedings of the 12th International Conference on Information Communication and Management, 61–68. https://doi.org/10.1145/3551690.3551700
• Krey, M., & Garcia, R. R. (2022). Voice assistants in healthcare : the patient’s perception [Conference paper]. 2022 8th International Conference on Information Management (ICIM), 120–130. https://doi.org/10.1109/ICIM56520.2022.00029
• Krey, M., Kabbout, A., Osmani, L., & Saliji, A. (2022). DevOps adoption : challenges & barriers [Conference paper]. Proceedings of the 55th Hawaii International Conference on System Sciences, 7297–7309. https://doi.org/10.24251/HICSS.2022.877
• Krey, M., & Seiler, R. (2019). Usage and acceptance of drone technology in healthcare : exploring patients and physicians perspective [Conference paper]. Proceedings of the 52nd Hawaii International Conference on System Sciences, 4135–4144. https://doi.org/10.21256/zhaw-3372
• Krey, M. (2019). Chatbots used for IT service management [Conference paper]. In K. S. Soliman (Ed.), Proceedings of the 34th International Business Information Management Association Conference (pp. 1380–1398). International Business Information Management Association (IBIMA).
• Krey, M. (2018). Drones : application and business models in Swiss hospitals [Conference paper]. Proceedings of the 51st Hawaii International Conference on System Sciences, 3081–3089. https://doi.org/10.24251/HICSS.2018.389
• Krey, M. (2018). Towards a method for enterprise mobility management (EMM) in healthcare [Conference paper]. 2018 IEEE International Conference on Healthcare Informatics (ICHI), 87–97. https://doi.org/10.1109/ICHI.2018.00017
• Krey, M. (2018). Facing business-IT-alignment in healthcare [Conference paper]. Proceedings of the 51st Hawaii International Conference on System Sciences, 3090–3099. https://doi.org/10.24251/HICSS.2018.390
• Krey, M. (2016). Key challenges to enabling IT in healthcare [Conference paper]. 2016 IEEE International Conference on Healthcare Informatics (ICHI), 328–333. https://doi.org/10.1109/ICHI.2016.60
• Krey, M. (2016). IT in health care : a business enabler? [Conference paper]. Proceeding of 2016 International Conference on Information Management, 121–126. https://doi.org/10.1109/INFOMAN.2016.7477545
• Krey, M. (2015). Significance and current status of integrated IT GRC in health care : an explorative study in swiss hospitals [Conference paper]. In T. X. Bui & R. H. Sprague (Eds.), 2015 48th Hawaii International Conference on System Sciences (pp. 3002–3012). IEEE. https://doi.org/10.1109/HICSS.2015.363
• Krey, M., & Schlatter, U. (2014). Assessing IT governance, risk management and compliance (IT GRC) - maturity : considering organisational and behavioural styles. Proceedings of the 2nd International Conference on Management, Leadership and Governance.
• Krey, M. (2013). Systematising IT governance, risk management, and compliance for hospitals : an iterative approach [Conference paper]. Clute Institute Academic Conference Proceedings, 142–148.
• Krey, M. (2013). A process model bringing IT in health care closer to higher maturity : systematisation in dealing with effective IT governance, risk management and compliance for hospitals. Proceedings ABSRC ROME 2013.
• Krey, M. (2012). Entwicklung einer Methode zur Umsetzung von IT Governance, Risk Management im Krankenhaus [Conference paper]. In U. Goltz, M. Magnor, H.-J. Appelrath, H. Matthies, W.-T. Balke, & L. Wolf (eds.), Informatik 2012 : Proceedings (pp. 1602–1618). Gesellschaft für Informatik. https://subs.emis.de/LNI/Proceedings/Proceedings208/P-208.pdf
• Krey, M., Furnell, S., Harriehausen, B., & Knoll, M. (2012). Structured approach to the adaption of information technology governance, risk an compliance in hospitals using design science principles [Conference paper]. In M. Macedo (Ed.), Proceedings IADIS international conference e-health 2012 : IADIS multi conference on computing and information systems 2012 (pp. 85–96). IADIS.
• Krey, M., Furnell, S., Harriehausen, B., & Knoll, M. (2012). Method engineering approach to the adoption of information technology governance, risk and compliance in Swiss hospitals [Conference paper]. Proceedings of the 6th European Conference on Information Management and Evaluation, 408.
• Krey, M., Furnell, S., Harriehausen, B., & Knoll, M. (2012). Approach to the evaluation of a method for the adoption of information technology governance, risk management and compliance in the swiss hospital environment [Conference paper]. In R. H. Sprague (Ed.), 2012 45th Hawaii International Conference on System Sciences (pp. 2810–2819). IEEE. https://doi.org/10.1109/HICSS.2012.118
• Krey, M., Furnell, S., Harriehausen, B., & Knoll, M. (2011). Development of a validation method for an information technology governance, risk management and compliance health care framework [Conference paper]. In C. Despres (Ed.), Proceedings of the 7th European Conference on Management Leadership and Governance (pp. 227–238). Academic Conferences and Publishing International Limited.
• Krey, M., Keller, T., Harriehausen, B., & Knoll, M. (2011). Towards a classification of Information Technology governance frameworks for the development of a IT GRC healthcare framework [Conference paper]. 2011 IEEE Consumer Communications and Networking Conference (CCNC), 34–38. https://doi.org/10.1109/CCNC.2011.5766488
• Krey, M., Harriehausen, B., & Knoll, M. (2011). Approach to the classification of information technology governance, risk and compliance frameworks [Conference paper]. In D. Al-Dabass, A. Orsoni, R. Cant, & A. Abraham (Eds.), 2011 UkSim 13th international conference on computer modelling and simulation (pp. 350–354). IEEE. https://doi.org/10.1109/UKSIM.2011.73
• Krey, M., Harriehausen, B., Knoll, M., & Furnell, S. (2010). IT governance and its impact on the Swiss healthcare [Conference paper]. In D. Al-Dabass, A. Orsoni, R. Cant, & A. Abraham (Eds.), 2010 12th International conference on computer modelling and simulation (pp. 340–345). IEEE. https://doi.org/10.1109/UKSIM.2010.70
• Krey, M. (2010). Information technology governance, risk and compliance in health care : a management approach [Conference paper]. 2010 Developments in E-Systems Engineering, 7–11. https://doi.org/10.1109/DeSE.2010.8
• Krey, M., Harriehausen, B., Knoll, M., & Furnell, S. (2010). IT governance and its spread in Swiss hospitals [Conference paper]. In M. Macedo (Ed.), Proceedings of the IADIS International Conference on e-Health 2010 (pp. 52–60). International Association for the Development of the Information Society (IADIS) Press.
• Krey, M. (2009). Relevance of IT governance for the Swiss healthcare sector [Conference paper]. In H. Weghorn & P. Isaías (Eds.), Proceedings of the IADIS International Conference on Applied Computing (pp. 58–62). IADIS Press. http://www.iadisportal.org/digital-library/relevance-of-it-governance-for-the-swiss-healthcare-sector
• Krey, M., & Schlatter, U. (2009). Benefit analyses of technologies for automatic identification to be implemented in the healthcare sector [Conference paper]. In C. Weinhardt, S. Luckner, & J. Stösser (Eds.), Designing E-Business Systems. Markets, Services, and Networks : 7th Workshop on E-Business, WEB 2008, Paris, France, December 13, 2008, Revised Selected Papers (pp. 71–82). Springer. https://doi.org/10.1007/978-3-642-01256-3_7
• Krey, M. (2009). Development of generic process model with practical relevance to implementation of RFID in the healthcare sector [Conference paper]. In H. Weghorn, J. Roth, & P. Isaías (Eds.), Proceedings of INFORMATICS 2009 (pp. 187–191). IADIS.
• Krey, M. (2009). Value benefit analysis of technologies for automatic identification to be implemented in the healhtcare sector. Proceedings of the IADIS International Conference on E-Health. http://iadisportal.org/digital-library/value-benefit-analysis-of-technologies-for-automatic-identification-to-be-implemented-in-the-healthcare-sector
• Krey, M. (2008). Evaluation of automatic identification technologies (auto-ID) to be implemented in the health care sector [Conference paper]. In Q. Sheng, Z. Maamar, S. Zeadally, & M. Cameron (Eds.), Proceedings of the 2nd International Workshop on RFID Technology - Concepts, Applications, Challenges - Volume 1: IWRT (pp. 157–166). INSTICC Press. https://doi.org/10.5220/0001738501570166

Other publications

• Krey, M. (2018). Cure for healthcare? Using drone technology in hospital processes : an explorative analysis [Conference paper]. In X.-S. Yang, S. Sheratt, N. Dey, & A. Joshi (Eds.), Third international congress on information and communication technology : ICICT 2018, London (pp. 13–24). Springer. https://doi.org/10.1007/978-981-13-1165-9_2
• Hitz, C., Krey, M., Albath, M., Wyss, R., & Thoma, P. (2018). Budgeting processes for IT-projects in Swiss banks : readiness to react to fast changing market conditions [Conference paper]. In K. S. Soliman (Ed.), Proceedings of the 31st International Business Information Management Association Conference. International Business Information Management Association.
• Krey, M. (2018). A framework for the adoption of bring your own device (BYOD) in the hospital environment. GSTF Journal on Computing, 6(1), 77–88. https://doi.org/10.21256/zhaw-3751
• Krey, M. (2014). Projekte in der Immobilienbewirtschaftung : @VERIT Immobilien AG. ZHAW Zürcher Hochschule für Angewandte Wissenschaften.
• Krey, M., Harriehausen, B., Knoll, M., & Furnell, S. (2010). Towards a classification of information technology governance frameworks [Conference paper]. In P. Dowland, B. Humm, & M. Knahl (Eds.), Proceedings of the sixth collaborative research symposium on security, e-learning, internet and networking (Vol. 6, pp. 31–42). University of Plymouth.
• Krey, M., Schlatter, U., & Roth, C. A. (2009). IT governance in the swiss healthcare sector [Conference paper]. In R. Dekkers (Ed.), Proceedings of the 4th european conference on management of technology. University of the West of Scotland.
• Krey, M. (2008). Development of a process model with practical relevance to implementation of RFID in the healthcare sector [Conference paper]. In L. Ting-Peng (Ed.), Designing e-business systems: markets, services, and networks : proceedings of the 7th Workshop on E-Business. Springer.

Oral conference contributions and abstracts

• Krey, M. (2012). Status Quo und Handlungsempfehlungen zu IT Governance, Risk Management und Compliance (IT GRC) im Spital. 12. Schweizerischer eHealthcare Kongress, Nottwil, 18.-19. September 2012.
• Krey, M. (2011). Method for the adoption of information technology governance, risk and compliance in the hospital environment. 11. itSMF Jahreskongress 2011: Future of ITSM, Kassel, 5.-6. Dezember 2011.
• Krey, M. (2011). Governance, risk management und compliance (GRC) im Krankenhaus : Auslegeordnung eines Problems. 56. GMDS Jahrestagung Workshop: IT Governance und IT Servicemanagement im Gesundheitswesen, Mainz, Deutschland, 26.-29. September 2011.

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