Irene Arnold

Work at ZHAW

Position

Programme Director Bachelor, Lecturer

Experience

• Programme Director Bachelor in Facility Management
  ZHAW, Institute of Facility Management
  08 / 2009 - today
• ad interim Director of Institute
  ZHAW, Institute of Facility Management
  11 / 2023 - 06 / 2024
• Research Associate
  ZHAW, Institute of Facility Management
  03 / 2007 - 07 / 2009

Education and Continuing education

Education

• Master of Science in Business Administration / Major in Corporate & Business Development
  University of Applied Sciences St. Gallen (FHS)
  2009 - 2011
• Executive Master of Strategic Facility Management
  University of Applied Sciences Wädenswil, Switzerland
  2003 - 2006
• Bachelor of Business Administration, degree course in Facility Management
  College of home economics Baldegg
  1996 - 2000

Continuing Education

• Certificate of Advanced Studies in “Leading in projects and study programmes at universities”
  Zurich University of Teacher Education (PHZH)
  2015
• Leadership course
  Zurich University of Applied Sciences
  2013
• Certificate of Advanced Studies in “University didactic”
  Zurich University of Teacher Education (PHZH)
  2012
• Mentee in mentoring programme (“fff - Frauen für Führungspositionen”)
  Zurich University of Applied Sciences
  2012

Publications

Articles in scientific journal, peer-reviewed

von Felten, D., Coenen, C., & Arnold Moos, I. (2009). FM dashboard : a facility management monitoring tool for planning, design and construction to optimize function and cost in operations. Journal of Corporate Real Estate, 11(2), 115–127. https://doi.org/10.1108/14630010910963151

Book chapters, peer-reviewed

Wrase, I., Kauer, M., & Arnold, I. (2026). Facility and real estate management. In International Encyclopedia of Business Management (Vol. 4, pp. 429–431). Elsevier. https://doi.org/10.1016/b978-0-443-13701-3.00343-1

Other publications

• Coenen, C., & Arnold, I. (2022). Blended Learning : the next normal. fmpro service, 2022(2), 24–25. https://doi.org/10.21256/zhaw-24815
• Arnold, I., & Coenen, C. (2021). Vom «Emergency Remote Teaching» zum «Blended Learning». fmpro service, 2021(3), 14–16.
• Arnold, I. (2020). Bachelor in Facility Management : erste Erfahrungen mit neuem Curriculum. fmpro service, 2020(2), 12–13.
• Tagungsband zum Symposium Facility Management – here we go! : Standortbestimmung einer Milliardenbranche. (2016). In L. Windlinger Inversini, S. Hofer, B. Keller Foletti, R. Schlegel, & I. Arnold Moos (eds.), Symposium Facility Management - here we go! Standortbestimmung einer Milliardenbranche, Zürich, 11. November 2016. ZHAW Zürcher Hochschule für Angewandte Wissenschaften. https://doi.org/10.21256/zhaw-1396
• Hofer, S., & Arnold Moos, I. (2013). Einkauf und Supply Chain Management : wichtige Kompetenzen für angehende Facility Manager/innen. Procure Swiss Magazin: für Einkauf und Supply Management, 12–13.
• Arnold Moos, I., von Felten, D., & Schmid, M. (2010). Zwei Reinigungssysteme im Vergleich. In puncto: die Fachzeitschrift für Facility Management, 2010(6), 17. https://doi.org/10.21256/zhaw-3683

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