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Best paper award at the Spring Servitisation Conference 2024

Jochen Wulf and Jürg Meierhofer win the "Best Paper Award" at this year's Spring Servitization Conference, 12-14 May 2024 in Tilburg (NL) with the paper "Exploring the Potential of Large Language Models for Automation in Technical Customer Service".

The IDP congratulates Jochen and Jürg on this great success!