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Business Model Transformation in the Swiss Insurance Market

The role of the risk management function

What drives business model transformation in the insurance sectors? (ZHAW/Mazars, 2021)

At a glance


Insurers are expanding their business model by placing more importance on services, distributing via platforms, increasingly collaborating in networks and developing the capability for data-driven offers. What do these developments imply for the priorities, role and profile of the future risk management function? We surveyed the Swiss insurance market. Please refer to the full study available as of March 2021.