Business services
Those who are there for others are also entitled to support. Our services are aimed at organisations, teams, professionals and managers in the social sector who provide high-quality services and want to develop in a future-oriented way.
As a professional in a social organisation, local authority or administration, you are constantly confronted with new challenges. Are you concerned about the financing of your organisation? Would you like to resolve conflicts within your team? Are you looking for customised training for your employees? Is your organisation undergoing a process of change?
Whatever needs to be developed, optimised or implemented in the social sector, we advise and support you according to your individual needs – including on site. Our services cover the following areas:
Expertise and consulting skills
We draw on the experience and skills of our experts from our school’s various fields of activity, in a way that suits the respective problem. Their wide-ranging know-how is incorporated into carefully designed consulting processes. What we pass on to our clients for use in practice, we also put into practice ourselves, in our own everyday working lives. All the while, we are guided by values such as commitment, respect, appreciation and goal orientation.
We give our clients a high degree of satisfaction by accelerating their innovation processes, optimising workflows and making conflicts manageable. We engage with our target groups and identify their needs within their environment. We thus develop an understanding of where assistance is required and which individual solution promises success.
Specialist consulting, evaluations and reports
We support you in overcoming practical challenges and concerns as part of our specialist consulting service. We work with you to develop a basis for decision-making, identify possible courses of action and impart specialist skills. Whether a consultation comprises one or more meetings depends on the problem, the objective and your individual wishes.
In addition to specialist consulting, our services include case supervision, evaluations and expert reports, as well as analysis and concept development for services, projects, processes or organisational structures.
We offer these services in the following fields of activity:
- Childhood, youth and family
- Delinquency and crime prevention
- Community development, migration and social gerontology
- Management and social policy

«Academic support can substantially advance projects in practice.»
Gabriela Muri Koller, ZHAW lecturer
Supervision, coaching and mediation
Supervision and coaching are methods for reflecting on professional behaviour and experience. Supervision or coaching can help you or your team optimise the quality of your work and manage tasks better. This promotes skills, communication, cooperation and professional conduct. We offer various formats to address the specific needs of individuals and teams: individual supervision, team supervision and case supervision. Mediation is a method of conflict resolution. As part of mediation, we guide and support the conflicting parties in resolving the conflict, and we develop sustainable solutions with those involved. Our supervisors and mediators combine methodological expertise and specialist knowledge from the fields of social work.
These services are offered by the following institute:
We also offer specialised supervision in the following fields of activity:
- Childhood, youth and family
- Delinquency and crime prevention
- Community development, migration and social gerontology
Organisational development and process design
Social organisations are required to cope with constant change and new challenges. With the necessary distance and experience, we support you in organisational development processes so that your organisation can continue to develop in a sustainable way.
These services are offered by the following institute:

«Learning to make mistakes is essential, because every organisation has an error culture. The crucial question is whether it helps to realise their vision, mission and strategy.»
Michael Herzig, ZHAW lecturer
Tailor-made further training courses
Do you want your employees to undergo targeted continuing education or are you already planning an internal training programme? We tailor our customised training programmes precisely to the needs and requirements of your organisation. These programmes empower your employees to act more professionally, familiarise them with new methods and work tools, and ensure quality.
We offer these services in the following fields of activity:

«Broad methodological knowledge and skills provide confidence in everyday professional life, promote personal development and maintain job satisfaction.»
Klaus Mayer, ZHAW lecturer
Lectures, moderating
Would you like professional input on a social work topic? We are happy to share our expertise through presentations, seminars and conferences, tailoring our contributions to your specific requirements.
We offer these services in the following fields of activity: