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Prof. Dr. Thorsten Merkle

Prof. Dr. Thorsten Merkle

Prof. Dr. Thorsten Merkle

ZHAW Life Sciences und Facility Management
Kompetenzgruppe Hospitality & Service Management
Reidbach
8820 Wädenswil

+41 (0) 58 934 57 45
thorsten.merkle@zhaw.ch

Arbeit an der ZHAW

Tätigkeit

Kompetenzgruppenleiter Hospitality & Service Management

Aus- und Weiterbildung

Ausbildung

  • Fluglehrer FI(A)
    Flugschule Grenchen
    08 / 2022 - 12 / 2022
  • Berufspilot CPL(A)
    alpaviation
    03 / 2019 - 07 / 2021
  • PhD / Business and Management
    University of Gloucesterhire
    10 / 2011 - 03 / 2017
  • Postgraduate Certificate in Higher Education
    University of Derby
    08 / 2013 - 10 / 2014
  • MBA / international Management
    Europäische Fernhochschule Hamburg
    03 / 2008 - 09 / 2009
  • Diplom Betriebswirt (FH)
    Hochschule Heilbronn
    10 / 1998 - 03 / 2002

Netzwerk

Mitglied in Netzwerken

Medienpräsenz

Magazin ARTISET

Projekte

Publikationen

Buchbeiträge, peer-reviewed
Konferenzbeiträge, peer-reviewed
Weitere Publikationen
Mündliche Konferenzbeiträge und Abstracts

Publikationen vor Tätigkeit an der ZHAW

  • Merkle, T., Tajeddini, K., Wittmer, A. (2021). Can the Netflix business model actually work in commercial aviation in central Europe? It is complicated!. Teaching case study. Journal of Hospitality and Tourism Cases, 9(2).
  • Grechi, D., Ossola, P., & Merkle, T. (2017). eWOM and docility: the restaurant decision-making process. The International Journal of Business & Management, 5(9), 247-257.
  • Merkle, T. & Lewis, R. (2016). RB Leipzig: A Novel Approach to Sport Stadium Hospitality. Journal of Hospitality and Tourism Cases, 5(1)
  • Merkle, T. & Lewis, R. (2016). LSG Sky Chefs Sao Paulo: Managing Food Safety in Airline Catering in an Emerging Market. Journal of Hospitality and Tourism Cases, 5(2)
  • Tajeddini, K., Ratten, V., Merkle, T. (Ed.) (2019). Tourism, Hospitality and Digital Transformation: Strategic Management Aspects. London, Routledge.
  • Merkle, T. & Golding, P. (2020). Sports Stadium Hospitality and Catering: A Global Perspective. Routledge Companion to International Hospitality Management. M.A. Gardini, M. Ottenbacher and M. Schuckert, M. London, Routledge.
  • Merkle, T., Tajeddini, K., Vlachos, I., Keane, J. (2020). Entrepreneurship within airside food and beverage outlet patronage: The creation of ecosystems using outlet context and passenger’s emotions. Entrepreneurship As Empowerment: Knowledge Spillovers And Entrepreneurial Ecosystems. V. Ratten. Bingley, Emerald
  • Knaus, D. & Merkle, T. (2020). Open Innovation in Sports Management – The Case of the FIFA Museum in Zurich, Switzerland. Sport Entrepreneurship: An Economic, Social and Sustainability Perspective. V. Ratten. Bingley, Emerald.
  • Ratten, V., Tajeddini, K., Merkle, T. (2019). Tourism, Hospitality and Digital Transformation: The Relevance for Society. Tourism, Hospitality and Digital Transformation: Strategic Management Aspects. K. Tajeddini, V. Ratten and T. Merkle. London, Routledge.
  • Merkle, T., et al. (2019). Digital Application: Evidence from Zurich Airport. Tourism, Hospitality and Digital Transformation: Strategic Management Aspects. K. Tajeddini, V. Ratten and T. Merkle. London, Routledge.