LCA Discussion Forum 81 @ZHAW Wädenswil
Changing the service economy: How to harmonize and compare LCA in the service industry.

Today, service industries – i.e. finance, insurance, health care, tourism, transport, and telecom – are responsible for 75% of GDP in both the European Union and in Switzerland. While there are European and Global Standards for the environmental assessment of products as well as of companies, we currently lack specific guidelines that deal with the environmental assessment of services.
This forum, held on September 15, 2022 in Wädenswil covered the various challenges for LCA of services such as the choice of functional unit or the question of comparability. Discussions about which types of functional units are possible and useful, how to deal with multi-output service processes as common in the service industry, and which approaches are suitable for a fair comparison of service companies and their output.
Download Presentations
LCA and the Service Industry – an Introduction
Title | Speaker |
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LCA and the Service Industry – an Introduction | Regula Keller, ZHAW |
The service industry, its role for the national environmental footprint and challenges for analysis |
Isabel O’Connor, Ernst Basler Partner |
Information and Communication Services
Title | Speaker |
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Environmental Footprint of Swisscom’s service portfolio: approaches used and results |
Marius Schlegel, Swisscom |
Choosing an adequate functional unit for ICT-services: Learnings from case studies |
Roland Hischier, EMPA |
Health Care Services
Title | Speaker |
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Applying LCA to health care: the care pathway approach | Rodrigo Alvarenga Senior Consultant, ERM |
Comparing health services: Advantages and disadvantages of different approaches |
Regula Keller, ZHAW |
Public Services – Approaches of Cities
Title | Speaker |
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Life cycle assessment of public services in the city of Zurich: Approaches and strategy |
Rainer Zah, Stadt Zürich |
Climate Plan of the City of Lausanne: approaches to estimate the GHG emissions |
Denis Bochatay, City of Lausanne |
Short Presentations
Title | Speaker |
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Biodiversity impact of financial institutions | Daniël Kan, PRé Sustainability (online) |
Repair services and their rebound effect | René Itten, ZHAW |
Modelling Approaches & Rebound Effect in the Service Industry
Title | Speaker |
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Digitalization in the public sector: Case study of a medicine robot and proposed guidelines |
Jáchym Judl, Finnish Environment Institute SYKE (online) |
Environmental Impact of consulting - the case of ESU-services | Niels Jungbluth, ESU-services |
Business-Model LCA: Comparing the impact per revenue to help decision making within companies – a suitable approach for service companies? |
Henrikke Baumann, Chalmers |