Performance measurement and evaluation in the arts management: A meta-synthesis
Labaronne, Leticia (2017). Performance measurement and evaluation in the arts management: A meta-synthesis. AIMAC International Conference on Arts and Cultural Management 2017, University of Beijing, China
This study analyzes the performance measurement and evaluation literature in (nonprofit) arts management by conducting a meta-synthesis. Meta-syntheses go beyond traditional literature reviews in that they produce formal integrations that offer novel understandings of the reviewed literature. The findings are consolidated under four thought-provoking titles: First, ‘Third time’s a charm?’ describes the development phases identified in the body of performance measurement and evaluation literature. Second, ‘A paradigm on the move?’ refers to the dominance of the positivist research tradition and signals the quest for alternative approaches. Third, ‘Pride and Prejudice’ illustrates that the international literature tends to emphasize the benefits and learnings of performance measurement and evaluation practices (pride) while a rather prejudicial attitude is observed among the German-written literature. Fourth, ‘Good Cop, Bad Cop’ takes the debate to a higher level by thematizing the interplay between arts management research and cultural policy. The conclusion discusses the findings through the lens of system theoretical discourse.