Smart Commuting

This project explores new ways of combining work and life with new intelligent transport system services and new concepts for supporting sustainable commuting. The mobility of workforce is increasing due to technology development, commuting and the nature of work. This has many consequences as long commuting may decrease the productivity of work and leave less time for relaxation. Cities also have to address commuting when planning technical solutions, developing services and calculating finance schemes. The first objective of this project is to identify the changing needs of mobile workers. The second objective is to increase the sustainability of mobility by supporting the implementation of sustainable and intelligent transportation services.

The consortium will collect data by observations, surveys, interviews and workshops in Austria, Finland and Switzerland to evaluate how these new services meet the evolving needs of mobile workers. In addition, we will use simulations to provide decision support for stakeholders address urban planning and governance structures challenges.

Implementations in large commuting areas are pivotal aspects of this project. Implementations in different areas help to scale up our partners’ operations, get experiences about the needs of users and also discover some common ground for governance and city planning policies. The Institute of Sustainable Development of the ZHAW Zurich University of Applied Sciences is contributing in many of the workpackages. Key aspects of the work lie in the fields of mobile workers' behaviour and in stakeholder analysis.

Work-packages and research outline for the "smart commuting" project

Commuters' needs and stakeholder analysis

In order to support the systemic change on the levels of individuals, transportation systems and society, knowledge about individual and group behavior and decision making is crucial. The goal is to provide the needed knowledge for different actors shaping the systemic change towards new mobility services. Results are utilized in the implementation projects – for example in supporting commuting policy and projects in the city of Basel – but they are also transferable to other cities in Europe.

Individuals’ (considering different user groups) and stakeholders’ needs, motivation and network structure will be analyzed based on a multi-stakeholder approach. The work will include a meta-study combined with an analysis of empirical data from the city of Basel, integrating quantitative statistical and qualitative research methods. In order to ensure sustainability of developed tools, the ongoing change - e.g. in the field of technology, lifestyle or work - will be considered in a foresight study identifying trends and decision makers’ perception of them. In addition, we generate knowledge about stakeholder networks and approaches for moderating the cooperation process (e.g. for joint mobility management of companies and cities). In order to support the systemic change in all three levels (individuals, transportation system and society) mentioned above, design principles for mobility services, concepts for mobility management and recommendations for the implementation of technological solutions in order to increase user acceptance will be developed. Thus policy and planning measures, pricing schemes, business models, and communication during different phases of market introduction of these new solutions will be addressed.