Dr. Roger Seiler

Professional development teaching

• MAS Digital Marketing
• MAS Product Management
• CAS Blockchain - Von Konzepten zu neuen Anwendungsfeldern
• CAS Digital Marketing
• CAS Marketing Analytics
• CAS Strategisches Marketing
• WBK Mixed Reality Essentials

Expertise and research interests

Data Analytics
AI
Trust (online/e-commerce/mobile)
Mixed Reality
Emerging Technologies (e.g. Blockchain, Chatbots)

Educational background

PhD (Business Information Technology) and MSc. (Business Information Technology)

• User-Centric Privacy Policy: A GDPR-Compliant Policy Which Users Understand / Team member / 01.05.2019
• «Vorwärts in die Zukunft» / Team member / 01.03.2013

Articles in scientific journal, peer-reviewed

• Seiler, Roger; Klaas, Michael; Hari, Jürg J.,

  2019.

  Künstliche Intelligenz im Marketing.

  Marketing Review St. Gallen.

  36(1),

  pp. 66-75.

• Miesler, Linda; Scherrer, Corinne; Seiler, Roger; Bearth, Angela,

  2017.

  Informational nudges as an effective approach in raising awareness among young adults about the risk of future disability.

  Journal of consumer behaviour.

  16(1),

  pp. 15-22.

  Available from: https://doi.org/10.1002/cb.1592

• Seiler, Roger; Kucza, Gunther,

  2017.

  Source credibility model, source attractiveness model and match-up-hypothesis : an integrated model.

  Journal of international scientific publications.

  11.

  Available from: https://doi.org/10.21256/zhaw-4720

• Seiler, Roger; Miesler, Linda; Hari, Jürg J.,

  2016.

  The silent surfer : experimentally manipulated live web content to study consumer behaviour.

  Marketing Review St. Gallen.

  33(2),

  pp. 54-61.

Books and monographs, peer-reviewed

• Seiler, Roger,

  2013.

  Die Auswirkungen der Vertrauenswürdigkeit eines Online-Shops auf die Ziele des eCRM : unter besonderer Berücksichtigung des transaktionalen und relationalen Kundenwerts.

  Bern:

  Universität Bern.

  Available from: https://doi.org/10.21256/zhaw-2044

Conference contributions, peer-reviewed

• Krey, Mike; Seiler, Roger,

  2019.

  Usage and acceptance of drone technology in healthcare : exploring patients and physicians perspective [paper].

  In:

  Proceedings of the 52nd Hawaii International Conference on System Sciences.

  The 52nd Hawaii International Conference on System Science, Grand Wailea, January 8-11, 2019.

  HICSS.

  pp. 4135-4144.

  Available from: https://doi.org/10.21256/zhaw-3372

• Seiler, Roger; Kucza, Gunther; Schuppisser, Stefan,

  2018.

  Product reviews with a social context : an experiment on online wine reviews in Switzerland [paper].

  In:

  10th & 11th international conferences on new challenges in management and business.

  NCM Conference, Dubai, 23 March 2018.

  pp. 35.

• Seiler, Roger; Schuppisser, Stefan; Koruna, Stefan,

  2018.

  Trust in motorcycle brands : an empirical study on brand personality and trust building measures on motorcycle websites [paper].

  In:

  10th & 11th international confernces on new challenges in management and business.

  NCM Conference, Dubai, 23 March 2018.

  pp. 74.

• Beurer-Züllig, Bettina; Seiler, Roger,

  2017.

  Deal or no deal? : assessing the daily deal shopper [paper].

  In:

  Proceedings of the 50th Hawaii International Conference on System Sciences (2017).

  HICSS, Waikoloa, 4-7 January 2017.

  Waikoloa:

  HICSS.

  pp. 4108-4117.

  Available from: https://doi.org/10.21256/zhaw-4762

• Müller, Steffen; Beinert, Markus; Seiler, Roger,

  2017.

  Identifying product features that delight customers : are online reviews and surveys comparable? [paper].

  In:

  46th EMAC Annual Conference 2017, Groningen, 23.-26. Mai 2017.

  The European Marketing Academy.

• Seiler, Roger; Klaas, Michael,

  2016.

  Augmented and virtual reality the new silver bullet of marketing? : an overview of applications with the AIDA model [paper].

  In:

  The WEI International Academic Conference, Vienna, 17-19 April 2016.

  West East Institute.

  pp. 53-62.

  Available from: https://westeastinstitute.com/journals/wp-content/uploads/2017/06/Seiler_Klaas_2016_Augmented-and-virtual-reality-the-new-silver-bullet-of-marketing_FinalProceedings.pdf

• Seiler, Roger; Hari, Jürg J.; Kavci, Senem,

  2015.

  Changing the warmth and competence dimensions : experimental validation in the context of insurance consultants [paper].

  In:

  Proceedings of the 2015 Academy of Marketing Conference : the Magic in Marketing.

  Academy of Marketing Conference 2015, Limerick, 7-9 July 2015.

  pp. 1-9.

  Available from: https://am2015.exordo.com/files/papers/348/final_draft/WARMTH_AND_COMPETENCE_AM15_Final_Submission.pdf

• Seiler, Roger; Hüttermann, Marcel,

  2015.

  E-Health, fitness trackers and wearables : use among Swiss students [paper].

  In:

  ABSRC Advances in Business-Related Scientific Research Conference, Venice, 25-27 March 2015.

  GEA College.

  pp. 1-12.

• Seiler, Roger; Miesler, Linda; Hari, Jürg J.,

  2014.

  A marketing research tool for conducting online experiments in university industry relationships [paper].

  In:

  13th Science-to-Business Marketing Conference, Winterthur, 2-4 July 2014.

• Seiler, Roger; Miesler, Linda,

  2014.

  An integrated web experiment tool using open source software [poster].

  In:

  The Conference on Digital Experimentation (CODE@MIT), Massachusetts, USA, 11 October 2014.

• Seiler, Roger; Miesler, Linda; Hari, Jürg J.,

  2014.

  Online web experiments using live web content [paper].

  In:

  Academy of Marketing Conference 2014, Bournemouth, England, 7-10 July 2014.

Other publications

• Nachmias, Stefanos; Mitsakis, Fotis; Hubschmid-Vierheilig, Elena; Rohrer, Monika; Seiler, Roger,

  2019.

  Exploring digital competencies and likelihood to recruit graduates amongst SMEs in UK and Switzerland [poster].

  In:

  2019 AHRD International Research Conference in the Americas February 13-16, 2019 : Louisville, Kentucky, U.S.A. : Poster E-Book.

  26th Annual Conference Academy of Human Resource Development (AHRD), Louisville, USA, 13-16 February, 2019.

  Academy of Human Resource Development.

  pp. 8.

  Available from: https://cdn.ymaws.com/www.ahrd.org/resource/resmgr/2019conference/AHRD-2019-Poster_Ebook.pdf

• Hänggi, Rebekka; Hannich, Frank; Scheidegger, Nicoline; Bissig, Patrick; Comba, Fanny; Pasquali, Mara; Domeisen, Rafael; Seiler, Roger;

  2017.

  JobCloud Market Insights : eine verhaltensbasierte Studie des Schweizer Stellenmarktes in Zusammenarbeit zwischen der JobCloud AG und ZHAW.

  JobCloud.

  Available from: https://www.jobcloud.ch/c/de-ch//app/uploads/2017/01/jc_booklet_market_insight_d_web.pdf

• Koruna, Stefan; Engeli, Pascal; Seiler, Roger,

  2017.

  Mensch vs. Kapital : kann ein Roboter meinen Job machen?.

  Competence.

  2017(8),

  pp. 16-18.

  Available from: https://www.zhaw.ch/storage/sml/ueber-uns/sml-magazin-competence-nr8.pdf

• Rawitzer, Heike; Seiler, Roger; Hari, Jürg J.,

  2017.

  Trust and e-commerce [paper].

  In:

  6th International Conference on New Challenges in Management and Business, Dubai, 11th February 2017.

• Bétrisey, Michèle; Seiler, Roger,

  2016.

  Couch Commerce durch Fernsehwerbung fördern.

  Marketing & Kommunikation.

  2016(9),

  pp. 58.

• Seiler, Roger,

  2016.

  Daten als Brennstoff.

  Handelszeitung.

  2016(21),

  pp. 60.

• Hari, Jürg J.; Glaunsinger, Senem; Seiler, Roger,

  2016.

  The warmth and competence dimensions : experimental validation in the context of crowdfunding [paper].

  In:

  Academy of Marketing 2016 Conference, Newcastle, United Kingdom, 4-7 July 2016.

• Müller, Steffen; Seiler, Roger; Beinert, Markus,

  2016.

  What drives loyalty program perception? : a cross-country analysis [paper].

  In:

  EMAC 2016, Oslo, 24.-27. Mai 2016.

• Hannich, Frank; Fuchs, Rainer; Rüeger, Brian; Hüttermann, Marcel; Forestier, Céline; Müller, Steffen; Vogt, Helen; Seiler, Roger; Kubli, Carolina; Kübler, David Lucien;

  2015.

  Swiss Marketing Leadership Studie 2015 : Status Quo und Trends in Schweizer Unternehmen.

  Winterthur:

  ZHAW Zürcher Hochschule für Angewandte Wissenschaften.

  Available from: https://doi.org/10.21256/zhaw-5027

• Hannich, Frank; Rüeger, Brian; Scherrer, Corinne; Gehring, Bettina; Seiler, Roger; Müller, Steffen; Hüttermann, Marcel; Kübler, David Lucien; Stadelmann, Martin;

  2014.

  Swiss CRM 2014: Einsatz und Trends in Schweizer Unternehmen.

  Winterthur:

  ZHAW Zürcher Hochschule für Angewandte Wissenschaften.

  Available from: https://doi.org/10.21256/zhaw-963

• Seiler, Roger; Rellstab, Rolf; Völkle, Thomas,

  2013.

  Mobile CRM : Potenziale erkennen und nutzen.

  Computerworld.

  2013(19),

  pp. 36-39.

• Hannich, Frank; Rüeger, Brian; Gehring, Bettina; Seiler, Roger; Comolli, Lucia; Kübler, David Lucien; Wüthrich, Adrian;

  2013.

  Swiss CRM 2013 : Einsatz und Trends in Schweizer Unternehmen.

  Winterthur:

  ZHAW Zürcher Hochschule für Angewandte Wissenschaften.

  Available from: https://doi.org/10.21256/zhaw-965

• Seiler, Roger,

  2006.

  Virtuelles Vertrauen : wie Sie mit CRM Vertrauen aufbauen.

  CRM Beratungsbrief.

  2006(3),

  pp. 6-7.

Oral conference contributions and abstracts

• Seiler, Roger; Müller, Steffen; Herzog, Clemens,

  2018.

  Choice overload In the airline industry : a web experiment on booking flights online.

  In:

  47th EMAC Annual Conference, Glasgow, 29. Mai - 1. Juni 2018.

• Müller, Steffen; Seiler, Roger,

  2018.

  Purchasing the senator status for 2000 Euro? : the effect of a payment option in hierarchical loyalty programs.

  In:

  47th EMAC Annual Conference, Glasgow, 29. Mai - 1. Juni 2018.

• Bissig, Patrick; Seiler, Roger,

  2016.

  Rahmenbedingungen für eRezept.

  In:

  Tagung eMedikation 2016, Zürich, 7. Juni 2016.

• Seiler, Roger; Miesler, Linda; Hari, Jürg J.,

  2014.

  The silent surfer : an online tool for web experiments.

  In:

  Advances in Business-Related Scientific Research Conference 2014, Venice, March 26-28,2014.

  GEA College.

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