Prof. Dr. Susanne Hofer

• Future Restauration 2030 / Team member / Project ongoing
• Hotellerie Benchmark im Gesundheitswesen / Project leader / Project ongoing
• Heutige Supportleistungen überführen in die künftige Ausgestaltung der Klinik A - andersartig und trotzdem erfolgreich / Project leader / Project completed
• Internationale Bodenseehochschule - IBH Living Lab AAL / Project leader / Project completed
• USZ FM Horizon 2030 / Project leader / Project completed
• Unterstützung Gastronomiekonzept Patientenverpflegung / Project leader / Project completed
• Food Waste Reduktion / Team member / Project completed
• Development of an IT supported assessment tool and a corresponding introduction manual for the relevant Facility Management process applications in hospitals on the basis of an adaptive reference model / Team member / Project completed
• CTI Project: Hospital Planning - Revisited and Reloaded (V2) / Project leader / Project completed
• Mobile, on-the-spot Breakfast Catering / Team member / Project completed
• Chart of accounts, cost center structures and cost unit accounting for non-medical support services in hosptials (KoKoS) / Project co-leader / Project completed
• Neubau Entwicklung und Einfluss FM / Project leader / Project completed
• Service Catalogue for Non-medical Support Services in Hospitals (LekaS) / Deputy project leader / Project completed
• Service Allocation Model for Non-medical Support Services / Team member / Project completed
• Wirksamkeit von Kostform-Optimierungen in Schweizer Akutspitälern / Project leader / Project completed
• Fachplanung Subprojekt FM / Project leader / Project completed
• Fusion von drei Kantonsspitälern / Project leader / Project completed
• Grundlagenpapier Konzept Professionalisierung der Leistungserbringung Hotellerieservice auf allen Bettenstationen des Universitätsspitals Zürich / Project leader / Project completed
• Value of Support x 2 / Project leader / Project completed

• Leiblein, Thomas; Tucker, Matt; Ashall, Mal; Al Khaddar, Rafid; Lee, Susanne; Gollnisch, Carsten; Gollnisch, Lutz-Peter; Hofer, Susanne,

  2018.

  National legislation, standards and recommendations with respect to water risk management and Legionella prevention .

  Journal für Facility Management.

  2018(16),

  pp. 35-51.

  Available from : https://doi.org/10.21256/zhaw-3334

• Züger, Gabriela; Ammann, Beatrice; Santis, Alejandro; Hofer, Susanne,

  2018.

  New ways in patient catering : breakfast in Swiss hospitals becomes mobile .

  International Journal of Healthcare Management.

  Available from : https://doi.org/10.1080/20479700.2018.1427906

• Weisshaupt, Oliver; Leiblein-Züger, Gabriela V.; Hofer, Susanne,

  2018.

  Process model for the food service in Swiss hospitals .

  Journal of Facility Management Education and Research.

  2(2),

  pp. 74-82.

  Available from : https://doi.org/10.22361/jfmer/00072

• Leiblein, Thomas; Hinnen, Barbara ; Hofer, Susanne,

  2017.

  Risk management and costs in hospitals : FM-related operational activities in safety and security .

  Journal for Facility Management.

  2017(15),

  pp. 34-43.

  Available from : https://doi.org/10.21256/zhaw-1814

• Gerber, Nicole ; Verhoeven, Christine; Hofer, Susanne,

  2016.

  How FM can enable the increasing need for process orientation in hospitals .

  Journal für Facility Management.

  2016(13),

  pp. 7-19.

  Available from : https://doi.org/10.21256/zhaw-1489

• Leiblein, Thomas; Tucker, Matt; Ashall, Mal; Lee, Susanne; Gollnisch, Carsten; Hofer, Susanne,

  2016.

  Legionella and risk management in hospitals : a bibliographic research methodology for people responsible for built environment and facility management .

  International Journal of Hygiene and Environmental Health.

  219(8),

  pp. 890-897.

  Available from : https://doi.org/10.1016/j.ijheh.2016.07.003

• Hofer, Susanne; Gerber, Nicole ,

  2015.

  Towards a comprehensive key performance indicators reference model for non-medical support services / facility management in hospitals .

  International Journal of Facility Management.

  6(1).

  Available from : https://doi.org/10.21256/zhaw-3462

• Windlinger, Lukas ; Hofer, Susanne; Coenen, Christian ; Honegger, Franziska; von Felten, Daniel ; Kofler, Andrea; Wehrmüller, Thomas,

  2014.

  FM research in Switzerland .

  Facilities.

  32(1/2),

  pp. 18-26.

  Available from : https://doi.org/10.1108/F-09-2012-0074

• Hofer, Susanne; Gerber, Nicole ,

  2013.

  IFM allocationmodel for support services in hospitals as a basis for FM driven financing of healthcare real estate .

  International Journal of Facility Management.

  4(3).

  Available from : https://doi.org/10.21256/zhaw-3412

• Hofer, Susanne; Honegger, Franziska; Hubeli, Jonas,

  2012.

  Health tourism : definition focused on the Swiss market and conceptualisation of health(i)ness .

  Journal of Health Organization and Management.

  26(1),

  pp. 60-80.

  Available from : https://doi.org/10.1108/14777261211211098

• Kofler, Andrea; Schmitter, Paul ; Brockes, Christiane; Hofer, Susanne,

  2019.

  Service innovation for new care landscapes : a case study on safety in senior living and care [ paper ].

  In:

  Smithwick, Jake; Sullivan, Kenneth; Bown, Michael, eds. ,

  ASFM - Associated schools of Facility Management Proceedings.

  ASFM Fall 2019 Colloquium, Phoenix, USA, 15 Oktober 2019.

  pp. 9-16.

  Available from : https://drive.google.com/file/d/1c_tzSuHW3lZTfHv4nnpuiGVAhkIdckK_/view

• Leiblein, Gabriela; Tucker, Matthew; Hofer, Susanne,

  2019.

  Factors influencing the occurence of food waste in the food service process in hospitals : a literature review [ paper ].

  In:

  Tucker, Matthew, ed. ,

  Reserach Papers for the 18th EuroFM Research Symposium.

  18th EuroFM Research Symposium, EFMC 2019, Dublin, Ireland, 12-15 June 2019.

  EuroFM.

  pp. 100-115.

• Stuber, Andrea; Leiblein, Gabriela; Hofer, Susanne, eds. ,

  2018.

  Trends are changing the catering and dishwashing process in Swiss hospitals .

  IFHE Region of Europe, Osnabrück, Germany, 30-31 August 2018.

  International Federation for Home Economics (IFHE).

  .

  Available from : http://eahe2018.ifhe.ch/wp-content/uploads/2018/09/Abstract_Booklet_V1.pdf

• Leiblein, Thomas W.; Füchslin, Hans Peter; Keserue, Hans Anton; Tucker, Matthew; Hofer, Susanne,

  2017.

  Risk management of water systems in residential homes : The ‘process’ of Legionella prevention [ paper ].

  In:

  Balslev Nielsen, Susanne; Anker Jensen, Per; Brinkø, Rikke, eds. ,

  Research papers for EuroFM’S 16th Research Symposium EFMC2017, 25-28 April 2017 in Madrid, Spain.

  EFMC 2017, Madrid, Spain, 25-28 April 2017.

  Lyngby:

  Polyteknisk Forlag.

  pp. 78-90.

  Available from : https://doi.org/10.21256/zhaw-1270

• Gerber, Nicole ; Tschümperlin, Carina; Hofer, Susanne,

  2017.

  Taking off : conceptual model for FM in airports [ paper ].

  In:

  Research Papers for Eurofm’s 16th Research Symposium.

  EuroFM’s 16th Research Symposium, Madrid, Spain, 25-28 April 2017.

  Lyngby:

  Polyteknisk Forlag.

  pp. 54-64.

  Available from : https://doi.org/10.21256/zhaw-1495

• Gerber, Nicole ; Hofer, Susanne,

  2016.

  Compilation and classification / reference model of KPIs for non-medical support services in hospitals [ paper ].

  In:

  Research Papers for EUROFM’s 15th Research Symposium.

  EuroFM’s 15th Research Symposium, Milan, Italy, 8-9 June 2016.

  Lyngby:

  Polyteknisk Forlag.

  pp. 186-197.

  Available from : https://doi.org/10.21256/zhaw-1501

• Schmidt, Romaine; Zanettin, Gabriela; Hofer, Susanne; Honegger, Franziska C.,

  2016.

  Moving non-nursing activities to FM : example of a successful collaboration of FM research and practice [ paper ].

  In:

  Jensen, Per Anker; Balslev Nielsen, Susanne, eds. ,

  EuroFM Research Papers 2016.

  15th EuroFM Research Symposium, Milan, Italy, 8-9 June 2016.

  Lyngby:

  Polyteknisk Forlag.

  pp. 198-207.

• Züger, Gabriela; Hofer, Susanne,

  2016.

  Optimisation of nutrional situation : a case study at a school for adults in Switzerland [ paper ].

  In:

  XXIII IFHE World Congress 2016, Daejeon, South Korea, 31 July - 6 August 2016.

• Gerber, Nicole ; Tschümperlin, Carina; Mohd-Noor, Nasali; Hofer, Susanne,

  2016.

  Towards enterprise application integration principles for facility management software in hospitals [ paper ].

  In:

  IFMA Academic and Research (A&R) Track.

  IFMA World Workplace Conference & Expo 2016 , San Diego, United States, 05-07 October 2016.

  International Facilities Management Association.

  pp. 19-26.

  Available from : https://doi.org/10.21256/zhaw-1506

• Honegger, Franziska; Hofer, Susanne; Züger, Gabriela; Betschart, Madeleine,

  2015.

  A method to benchmark cleaning services in Swiss hospitals [ paper ].

  In:

  IFMA academic & research track Proceedings World Workplace Conference in Denver.

  IFMA's World Workplace Conference, Denver, USA, 7-9 October 2015.

  Georgia Institute of Technology.

  pp. 1.

• Züger, Gabriela; Hofer, Susanne,

  2015.

  Catering Benchmark of Swiss Hospitals [ paper ].

  In:

  IFMA Academic & Research Track Proceedings World Workplace Conference in Denver.

  IFMA's World Workplace Conference, Denver, USA, 7-9 October 2015.

  Georgia Institute of Technology.

  pp. 1.

• Hofer, Susanne; Gerber, Nicole ,

  2015.

  Role model for chief facility managing officers (CFMOs) based on the service allocation model for service companies (SAMoS) : a theoretical reflection and basis for discussion [ paper ].

  In:

  EuroFM 2015 Proceedings.

  EuroFM, Glasgow, Ireland, 2015.

  EuroFM Network.

  pp. 20-25.

  Available from : https://doi.org/10.21256/zhaw-1488

• Hofer, Susanne; Honegger, Franziska; Züger, Gabriela,

  2013.

  A method to benchmark Swiss hospital catering [ paper ].

  In:

  IFMA Academic & Research Track Proceedings World Workplace Conference in Philadelphia.

  IFMA's World Workplace Conference, Philadelphia, USA, 2-4 October 2013.

  Georgia Institute of Technology.

  pp. 3.

• Gerber, Nicole ; Kirecci, Ilyas ; Klauser, Viola ; Krähenbühl, Andrea ; Nörr-Pfenninger, Susanne ; Pericin Häfliger, Irina ; Schmitter, Paul ; Hofer, Susanne;

  2020.

  Service- und genesungsorientierte Leistungserstellung in Gesundheitsorganisationen : ein Plädoyer für mehr Kooperation von medizinischen und nicht-medizinischen Berufsgruppen .

  Wädenswil:

  ZHAW Zürcher Hochschule für Angewandte Wissenschaften.

  Available from : https://doi.org/10.21256/zhaw-21153

• Pericin Häfliger, Irina ; Hofer, Susanne; Hofmann, Thomas ,

  2020.

  Reinigung von Isolationszimmern bei Covid-19 .

  Netzwerk Reinigungsstandard Covid-19 c/o ZHAW.

  Available from : https://www.zhaw.ch/ifm/covid-reinigung

• Gerber, Nicole ; Hofer, Susanne,

  2019.

  Mehr Transparenz im nicht-medizinischen Bereich des Gesundheitswesens .

  Transfer.

  2019(1),

  pp. 8.

  Available from : https://doi.org/10.21256/zhaw-3284

• Gerber, Nicole ; Hofer, Susanne; Beck, Chantal,

  2019.

  Scientific visualisation of complex interdependencies in hospitals .

  Transfer.

  2019(1),

  pp. 8.

  Available from : https://doi.org/10.21256/zhaw-4788

• Schmitter, Paul ; Kofler, Andrea; Gerber, Nicole ; Hofer, Susanne,

  2019.

  Smart infrastructure - smart services : focus on non-medical support services in hospitals [ paper ].

  In:

  Proceedings CIB World Building Congress.

  CIB world building congress, Hong Kong, 17–21 June 2019.

  Hong Kong:

  The Hong Kong Polytechnic University.

• Gerber, Nicole ; Tucker, Matthew; Hofer, Susanne;

  2018.

  A proposed conceptual basis for mode 2 business and management research and development projects based on design science research principles .

  Wädenswil:

  ZHAW Zürcher Hochschule für Angewandte Wissenschaften.

  Available from : https://doi.org/10.21256/zhaw-4971

• Gerber, Nicole ; Hofer, Susanne; Schlüchter, Heinz,

  2018.

  Wenig Transparenz bei den Kosten .

  Best Partner für Kliniken, Spitäler und Heime.

  ,

  pp. 10.

  Available from : https://doi.org/10.21256/zhaw-3438

• Gerber, Nicole ; Hofer, Susanne,

  2018.

  Integration von nicht-medizinischen Supportprozessen .

  Management & Krankenhaus.

  2018(3),

  pp. 18.

  Available from : https://doi.org/10.21256/zhaw-3655

• Züger, Gabriela; Weisshaupt, Oliver; Ammann, Beatrice; Kofmel, Tobias; Linder, Valeria; Pierer, Wolfgang; Prauser, Axel; Rufer Hohl, Alice; Santis, Alejandro; Stahel, Jürg; Vogelgesang, Ina; Zollinger, Jonas; Hofer, Susanne;

  2018.

  Handbuch mobile Frühstücksverpflegung .

  Wädenswil:

  ZHAW Zürcher Hochschule für Angewandte Wissenschaften.

  Available from : https://doi.org/10.21256/zhaw-3932

• Gerber, Nicole ; Tschümperlin, Carina; Wattenhofer, Dominik; Hofer, Susanne;

  2017.

  KenkaS - Key performance catalogue for non-medical support services in hospitals .

  Winterthur:

  ZHAW Zürcher Hochschule für Angewandte Wissenschaften.

  Available from : https://doi.org/10.21256/zhaw-3488

• Gerber, Nicole ; Perschel, Wolfgang; Tschümperlin, Carina; Wattenhofer, Dominik; Hofer, Susanne;

  2017.

  ApplikaS – Application catalogue for non-medical support services in hospitals .

  Winterthur:

  ZHAW Zürcher Hochschule für Angewandte Wissenschaften.

  Available from : https://doi.org/10.21256/zhaw-3492

• Gerber, Nicole ; Tschümperlin, Carina; Hofer, Susanne;

  2017.

  PromoS - Process model for non-medical support services in hospitals .

  Winterthur:

  ZHAW Zürcher Hochschule für Angewandte Wissenschaften.

  Available from : https://doi.org/10.21256/zhaw-3491

• Gerber, Nicole ; Hofer, Susanne;

  2017.

  RemoS - Reference model for non-medical support services in hospitals .

  Winterthur:

  ZHAW Zürcher Hochschule für Angewandte Wissenschaften.

  Available from : https://doi.org/10.21256/zhaw-3489

• Klauser, Viola ; Hofer, Susanne,

  2017.

  Facility Management im Gesundheitswesen : ein ungeschliffener Juwel .

  Immobilia.

  2017(6),

  pp. 24-25.

• Gerber, Nicole ; Hofer, Susanne,

  2017.

  FM-Kennzahlen und -Prozesse im Spital aktiv gestalten .

  Best Partner für Kliniken, Spitäler und Heime.

  ,

  pp. 116-117.

  Available from : https://doi.org/10.21256/zhaw-3509

• Gerber, Nicole ; Hofer, Susanne,

  2017.

  FM-Kennzahlen und -Prozesse im Spital aktiv gestalten : RemoS .

  fmpro service.

  2017(2),

  pp. 26-27.

  Available from : https://doi.org/10.21256/zhaw-1484

• Ammann, Beatrice; Züger, Gabriela; Kofmel, Tobias; Krähenbühl, Andrea; Zollinger, Jonas; Pierer, Wolfgang; Marques, Peter; Prauser, Axel; Rufer Hohl, Alice; Stahel, Jürg; Santis, Alejandro; Hofer, Susanne;

  2017.

  Handbuch mobile Frühstücksverpflegung .

  Wädenswil:

  ZHAW Zürcher Hochschule für Angewandte Wissenschaften.

  Available from : https://doi.org/10.21256/zhaw-3933

• Leiblein, Thomas; Tucker, Matt; Ashall, Mal; Al Khaddar, Rafid; Lee, Susanne; Gollnisch, Carsten; Hofer, Susanne,

  2017.

  Legionella prevention in water systems in hospitals : stakeholders and the process seen from facility management [ poster ].

  In:

  9th International Conference on Legionella, Rome, Italy, 26-30 September 2017.

  Tamworth:

  Industrial Water Society.

  pp. 37.

• Hinnen, Barbara ; Gerber, Nicole ; Hofer, Susanne,

  2017.

  Perfekt aufeinander abgestimmte FM-Leistungen im Spital – dank dem SLA-Good Practice Ansatz [ paper ].

  In:

  InServFM Tagungsband.

  InServFM, Frankfurt am Main, Deutschland, 21.-23. Februar 2017.

  Auerbach:

  Verlag Wissenschaftliche Scripten.

  pp. 252-257.

  Available from : https://doi.org/10.21256/zhaw-1493

• Hofer, Susanne; Gerber, Nicole ,

  2017.

  Ressourceneffizienz dank Visualisierung von Prozess- und Kennzahlen-Zusammenhängen im Krankenhaus-FM [ paper ].

  In:

  InServFM Tagungsband.

  InServFM, Frankfurt am Main, Deutschland, 21.-23. Februar 2017.

  Auerbach:

  Verlag Wissenschaftliche Scripten.

  pp. 81-90.

  Available from : https://doi.org/10.21256/zhaw-1492

• Gerber, Nicole ; Hofer, Susanne,

  2017.

  Tools für FM in Healthcare .

  Transfer.

  2017(1),

  pp. 10.

  Available from : https://doi.org/10.21256/zhaw-1496

• Gerber, Nicole ; Perschel, Wolfgang; Tschümperlin, Carina; Wattenhofer, Dominik; Hofer, Susanne;

  2016.

  ApplikaS : Applikationenkatalog für nicht-medizinische Supportleistungen in Spitälern .

  Winterthur:

  ZHAW Zürcher Hochschule für Angewandte Wissenschaften.

  Available from : https://doi.org/10.21256/zhaw-1508

• Gerber, Nicole ; Tschümperlin, Carina; Wattenhofer, Dominik; Hofer, Susanne;

  2016.

  KenkaS : Kennzahlenkatalog für nicht-medizinische Supportleistungen in Spitälern – inkl. KenmoS – Kennzahlenmodell für nicht-medizinische Supportleistungen in Spitälern .

  Winterthur:

  ZHAW Zürcher Hochschule für Angewandte Wissenschaften.

  Available from : https://doi.org/10.21256/zhaw-1505

• Gerber, Nicole ; Tschümperlin, Carina; Hofer, Susanne;

  2016.

  PromoS : Prozessmodell für nicht-medizinische Supportleistungen in Spitälern .

  Winterthur:

  ZHAW Zürcher Hochschule für Angewandte Wissenschaften.

  Available from : https://doi.org/10.21256/zhaw-1504

• Gerber, Nicole ; Hofer, Susanne;

  2016.

  RemoS - Referenzmodell für nicht-medizinische Supportleistungen in Spitälern : basierend auf LekaS .

  Winterthur:

  ZHAW Zürcher Hochschule für Angewandte Wissenschaften.

  Available from : https://doi.org/10.21256/zhaw-1513

• Honegger, Franziska; Mäder, Melanie; Wattenhofer, Dominik; Hofer, Susanne,

  2016.

  A systematic look at FM’s organizational structure in Swiss hospitals [ paper ].

  In:

  IFMA Academic and Research Track (A&R) Conference Proceedings.

  IFMA Academic and Research (A&R) Track, San Diego, USA, 6 October 2016.

  International Facilities Management Association.

  pp. 34-42.

• Hofer, Susanne; Honegger, Franziska,

  2016.

  Der Planung von Spitalimmobilien auf den Zahn gefühlt .

  Transfer.

  2016(3),

  pp. 3.

  Available from : https://doi.org/10.21256/zhaw-6235

• Honegger, Franziska; Hofer, Susanne; Gerber, Nicole ; Züger, Gabriela,

  2016.

  Facility management in healthcare institutions : why the non-medical processes are well worth a closer look .

  Adjacent Government.

  2016(10),

  pp. 22-23.

  Available from : https://doi.org/10.21256/zhaw-3576

• Hofer, Susanne,

  2016.

  Facility Management in Swiss hospitals : providing a critical competitive advantage [ paper ].

  In:

  Tagungsband zum Symposium Facility Management - here we go! : Standortbestimmung einer Milliardenbranche.

  Symposium Facility Management - here we go! Standortbestimmung einer Milliardenbranche, Zürich, 11. November 2016.

  Wädenswil:

  ZHAW Zürcher Hochschule für Angewandte Wissenschaften.

  pp. 116-125.

• Kofler, Andrea; Hofer, Susanne,

  2016.

  MSc in Facility Management : kompetenter Partner der strategischen Unternehmensführung [ paper ].

  In:

  Tagungsband zum Symposium Facility Management - here we go! : Standortbestimmung einer Milliardenbranche.

  Symposium Facility Management - here we go! Standortbestimmung einer Milliardenbranche, Zürich, 11. November 2016.

  Wädenswil:

  ZHAW Zürcher Hochschule für Angewandte Wissenschaften.

  pp. 137-145.

• Gerber, Nicole ; Honegger, Franziska; Züger, Gabriela; Hofer, Susanne,

  2016.

  Nicht-medizinische Supportleistungen in Spitälern - ein Bereich im Wandel und... : das Institut für Facility Management befindet sich mittendrin .

  Clinicum.

  2016(2),

  pp. 116-117.

  Available from : https://doi.org/10.21256/zhaw-1498

• Honegger, Franziska; Hofer, Susanne,

  2016.

  Projekt Hospital Planning 4.0 : der Planung von Spitalimmobilien auf den Zahn gefühlt .

  Clinicum.

  2016(4),

  pp. 142-144.

  Available from : http://www.clinicum.ch/images/getFile?t=ausgabe_artikel&f=dokument&id=1377

• Leiblein, Thomas; Tucker, Matthew; Ashall, Mal; Al Khaddar, Rafid; Hofer, Susanne,

  2016.

  Risk management - hygiene and Legionella in water systems in hospitals : relevance for facility management and facility services .

  Waterline.

  ,

  pp. 8-10.

• Windlinger Inversini, Lukas ; Hofer, Susanne; Keller Foletti, Barbara; Schlegel, Ronald; Arnold Moos, Irene , eds. ,

  2016.

  Tagungsband zum Symposium Facility Management – here we go! : Standortbestimmung einer Milliardenbranche .

  Symposium Facility Management - here we go! Standortbestimmung einer Milliardenbranche, Zürich, 11. November 2016.

  Wädenswil:

  ZHAW Zürcher Hochschule für Angewandte Wissenschaften.

  .

  Available from : https://doi.org/10.21256/zhaw-1396

• Hofer, Susanne; Honegger, Franziska; Züger, Gabriela; Gerber, Nicole ,

  2016.

  The strategic necessity of Facility Management .

  International Innovation.

• Hofer, Susanne; Tucker, Matt; Gollnisch, Carsten; Ashall, Mal; Lee, Susanne B.; Leiblein, Thomas,

  2015.

  Duty holders for Legionella prevention in healthcare organisations : the implications for Facility Management [ poster ].

  In:

  ESGLI 3rd Annual Scientific Conference, London, United Kingdom, 16-17 September 2015.

• Leiblein, Thomas; Kroslakova, Ivana ; Freimüller Leischtfeld, Susette ; Fieseler, Lars ; Hofer, Susanne,

  2015.

  Legionella in FM : Detection of Legionella pneumophila in waterlines of dental surgeries in the Canton of Zurich, Switzerland [ paper ].

  In:

  Alexander, Keith; Price, Ilfryn, eds. ,

  EuroFM Research Papers, Section 5, Development Papers.

  EuroFM Conference 2015, Glasgow, Ireland, 1-3 June 2015.

  European Facilities Management Network (EuroFM).

  pp. 26-33.

• Honegger, Franziska; Hofer, Susanne,

  2015.

  People make FM : an approach to professionalising FM services in a Swiss hospital [ paper ].

  In:

  Price, Ilfryn; Alexander, Keith, eds. ,

  EuroFM Research Papers 2015.

  14th EuroFM Research Symposium, Glasgow, UK, 1-3 June 2015.

  European Facilities Management Network (EuroFM).

  pp. 237-242.

• Kofler, Andrea; Hofer, Susanne,

  2015.

  Pflege im Spagat von Ressourcenknappheit und Technologiewandel : eine Herausforderung, die zur Chance werden muss .

  Clinicum.

  2015(1),

  pp. 2-4.

  Available from : http://www.clinicum.ch/images/getFile?t=ausgabe_artikel&f=dokument&id=988

• Hofer, Susanne; Haller, Thomas ,

  2014.

  Planung und Konzepte als Erfolgsfaktor .

  Heime und Spitäler.

  2014(4),

  pp. 26-27.

  Available from : http://www.heimeundspitaeler.ch/archiv-redaktion/2014/ausgabe-4/planung-und-konzepte-als-wichtiger-erfolgsfaktor/

• Hofer, Susanne; Brombach, Christine ; Kauf, Peter,

  2014.

  Verpflegungsmanagement im Spital als Schnittstellenaufgabe .

  Transfer.

  2014(1),

  pp. 3.

  Available from : https://doi.org/10.21256/zhaw-5015

• Hofer, Susanne; Arnold Moos, Irene ,

  2013.

  Einkauf und Supply Chain Management : wichtige Kompetenzen für angehende Facility Manager/innen .

  Procure Swiss Magazin: für Einkauf und Supply Management.

  ,

  pp. 12-13.

• Hofer, Susanne; Honegger, Franziska; Züger, Gabriela,

  2013.

  Prozessmanagement für die Spitalgastronomie .

  Transfer.

  2013(1),

  pp. 4.

  Available from : https://doi.org/10.21256/zhaw-3699

• Hofer, Susanne; Stampfli, Heidi;

  2011.

  The perceived value of Facility Management in Swiss hospitals .

  Institute of Facility Management Working Papers

  .

  Wädenswil:

  ZHAW Zürcher Hochschule für Angewandte Wissenschaften.

  Available from : https://www.zhaw.ch/storage/lsfm/forschung/ifm/05-working-paper-value-of-fm.pdf

• Hofer, Susanne; Rohrer, Michael;

  2011.

  Outsourcing of facility services in Swiss hospitals .

  Institute of Facility Management Working Papers

  .

  Wädenswil:

  ZHAW Zürcher Hochschule für Angewandte Wissenschaften.

• Hofer, Susanne; Dettwiler, Paul,

  2010.

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  CIB W70 International Conference in Facilities Management, São Paulo, Brazil, 13-15 September 2010.

  pp. 58-64.

• Hofer, Susanne,

  2010.

  Facility Management in Spitälern : der doppelte Nutzen

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• Honegger, Franziska; Hofer, Susanne,

  2010.

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• Hofer, Susanne,

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• Biotti, Martina; Hofer, Susanne,

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  Wandel im Gesundheitswesen .

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• Hofer, Susanne; Kosik, Nicol,

  2018.

  The use of facility management strategies in swiss hospitals : an overview .

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  ASFM Fall Colloquium, Charlotte, USA, 24 November 2018.

• Weisshaupt, Oliver; Züger, Gabriela; Hofer, Susanne,

  2018.

  Aspects of sustainability, hygiene and safety in catering in Swiss hospitals .

  In:

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  European Association for Home Economics (EAHE) 2018 Conference, Osnabrück, Germany, 30 -31 August 2018.

  International Federation For Home Economics.

  Available from : http://eahe2018.ifhe.ch/wp-content/uploads/2018/09/Abstract_Booklet_V1.pdf

• Leiblein, Thomas; Tucker, Matthew; Al Khaddar, Rafid; Lee, Susanne; Gollnisch, Carsten; Hofer, Susanne,

  2017.

  Pretest and validation criteria for qualitative data collection in a two-stage explorative study on Legionella prevention in water systems in hospitals .

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  Faculty Research Week 2017 (LJMU), Liverpool, United Kingdom, 22-26 May 2017.

• Honegger, Franziska; Hofer, Susanne,

  2016.

  Facility Management (FM) : Unwort oder Allheilmittel? .

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  Fachtagung Bau und Betrieb von Spitälern - Management Forum Starnberg, Wien, Österreich, 3.-4. November 2016.

• Leiblein, Thomas; Tucker, Matthew; Ashall, Mal; Lee, Susanne; Gollnisch, Carsten; Hofer, Susanne,

  2016.

  Methodological approach of assessing present state of technical processes in hospitals regarding risk management of Legionella in UK, GER and CH .

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  Federation of Infection Societies (FIS) Annual Conference and the 10th Healthcare Infection Society (HIS) International Conference 2016, Edinburgh, Scotland, 6-8 November 2016.

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• Leiblein, Thomas; Hofer, Susanne,

  2015.

  Legionella in hospitals: duties, responsible and integrated risk management : a study on the role of Facility Management (FM) in cooperation with other people in charge .

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  Swiss Medical Forum, Supplement 63, Gemeinsame Jahrestagung 2015 Schweizerische Gesellschaft für Intensivmedizin, Schweizerische Gesellschaft für Infektiologie, Schweizerische Gesellschaft für Notfall- und Rettungsmedizin, Schweizerische Gesellschaft für Spitalhygiene, Interlaken, 2.–4. September 2015.

  Gemeinsame Jahrestagung 2015 der Schweizerischen Gesellschaft für Intensivmedizin, der Schweizerische Gesellschaft für Infektiologie, der Schweizerische Gesellschaft für Notfall- und Rettungsmedizin und der Schweizerische Gesellschaft für Spitalhygiene, I.

  EMH Schweizerischer Ärzteverlag.

  Available from : https://medicalforum.ch/fileadmin/content/Supplements/Swiss-Medical-Forum-Supplementum-63.pdf

• Honegger, Franziska; Hofer, Susanne,

  2014.

  «Qualifizierte Services in Geldwerte umsetzen?!?» .

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• Hofer, Susanne,

  2014.

  Hotelleriebenchmark - der Schlüssel zum Erfolg? : Trends und Perspektiven im Gesundheitswesen .

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  10. Trendtage Gesundheit, Luzern, Schweiz, 26.-27. März 2014.

• Hofer, Susanne; Honegger, Franziska,

  2012.

  Swiss hospital food : optimisation potential .

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  XXII World Congress - International Federation for Home Economics (IFHE), Melbourne, Australia, 16-21 July 2012.

  Available from : http://www.diva-portal.se/smash/get/diva2:548507/FULLTEXT02.pdf

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