Katharina Guirguis

Personal profile

Position at the ZHAW

Research associate and project lead, Institute of Public Management

Educational background

since 2020 PhD studies, Université de Lausanne
2020 CAS Higher and Professional Education, ZHAW
2014 Master of Science in Business Administration, Universität Bern
2012 Bachelor of Arts in Media and Communication Sciences und Business Administration, Universität Zürich

Professional milestones

seit 2019 Research Associate, Institute of Public Management, ZHAW School of Management and Law
2015-2019 Research Associate, Staff Unit, ZHAW School of Management and Law
2014-2015 Consultant, Valion AG
Next to university studies:
2012-2014 Marketing & Communications Manager, responsAbility Investments AG
2011-2012 HR Intern, ELCA Informatik AG
2009-2011 Document Manager, fundinfo AG

Projects

• Den Wert von digitalen Verwaltungsdienstleistungen mithilfe von Chatbots erhöhen / Project leader / Project completed
• Bibliotheken Benchmarking / Project leader / Project completed
• Assessment über Umsetzungsstand der Tallinn-Prinzipien / Project co-leader / Project completed
• Cross-border crisis management Germany - Switzerland - Austria / Team member / Project completed
• Managing tool for libraries / Project co-leader / Project completed

Publications

• Neumann, Oliver; Guirguis, Katharina; Steiner, Reto,

  2022.

  Exploring artificial intelligence adoption in public organizations : a comparative case study.

  Public Management Review.

  Available from: https://doi.org/10.1080/14719037.2022.2048685

• Pleger, Lyn E.; Guirguis, Katharina; Mertes, Alexander,

  2021.

  Making public concerns tangible : an empirical study of German and UK citizens’ perception of data protection and data security.

  Computers in Human Behavior.

  122(106830).

  Available from: https://doi.org/10.1016/j.chb.2021.106830

• Guirguis, Katharina; Pleger, Lyn E.; Dietrich, Simone; Mertes, Alexander; Brüesch, Caroline,

  2021.

  Datenschutz in der Schweiz : eine quantitative Analyse der gesellschaftlichen Bedenken und Erwartungen an den Staat.

  Swiss Yearbook of Administrative Sciences.

  12(1), pp. 16-30.

  Available from: https://doi.org/10.5334/ssas.153

• Guirguis, Katharina,

  2020.

  From big data to big performance – exploring the potential of big data for enhancing public organizations’ performance : a systematic literature review.

  Jahrbuch der Schweizerischen Verwaltungswissenschaften.

  11(1), pp. 55-65.

  Available from: https://doi.org/10.5334/ssas.140

• Guirguis, Katharina,

  2023.

  Künstliche Intelligenz in der Verwaltung : eine Studie zu Adaptionsmechanismen.

  SGVW Blog.

  Available from: https://sgvw.ch/kuenstliche-intelligenz-in-der-verwaltung/

• Pleger, Lyn Ellen; Mertes, Alexander; Guirguis, Katharina,

  2021.

  Was die Bevölkerung unter Datensicherheit und Datenschutz versteht.

  higgs.

  Available from: https://www.higgs.ch/was-die-bevoelkerung-unter-datensicherheit-und-datenschutz-versteht/47418/

• Pleger, Lyn Ellen; Guirguis, Katharina; Mertes, Alexander,

  2021.

  Datensicherheit und Datenschutz : Wissen und Wahrnehmung der Bevölkerung.

  DeFacto.

  Available from: https://www.defacto.expert/2021/10/14/datensicherheit-und-datenschutz-wissen-und-wahrnehmung-der-bevoelkerung/

• Guirguis, Katharina,

  2020.

  Maturity assessment of AI in government : a comparative case study of three Swiss public organizations.

  In:

  Online Summer School 2020 for PhD Students in Digital Transformation of the Public Sector, 6-10 July 2020.

• Pleger, Lyn Ellen; Mertes, Alexander; Guirguis, Katharina,

  2019.

  Making public concerns feasible : an empirical study on citizen conception of data protection and data security.

  In:

  EGPA Conference 2019, Belfast, Ireland, 9-10 September 2019.

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