Prof. Dr. Susanne Hofer

Prof. Dr. Susanne Hofer
ZHAW Life Sciences und Facility Management
Reidbach
8820 Wädenswil

+41 (0) 58 934 56 28
susanne.hofer@zhaw.ch

Persönliches Profil

Lehrtätigkeit in der Weiterbildung

Projekte

Projektleitung

Mitarbeit an folgenden Projekten

Publikationen

; Füchslin, Hans Peter; Keserue, Hans Anton; Tucker, Matthew; Hofer, Susanne,

2017.

Risk management of water systems in residential homes : The ‘process’ of Legionella prevention

[Paper].

In:

Balslev Nielsen, Susanne; Hrsg., Anker Jensen, Per; Hrsg., Brinkø, Rikke, Hrsg.,

Research papers for EuroFM’S 16th Resarch Symposium EFMC2017, 25-28 April 2017 in Madrid, Spain.

EFMC 2017, Madrid, Spain, 25-28 April 2017.

Lyngby:

Polyteknisk Forlag.

78-90.

Verfügbar unter: https://doi.org/10.21256/zhaw-1270

Monographien und Herausgeberschaften

Windlinger Inversini, Lukas; Hofer, Susanne; Keller Foletti, Barbara; Schlegel, Ronald; Arnold Moos, Irene (Hg.). ().

Tagungsband zum Symposium FM – here we go!

. Standortbestimmung einer Milliardenbranche.

Wädenswil: IFM.

; ().

Outsourcing of Facility Services in Swiss Hospitals

.

In: Working Paper. CH-Zürich Wädenswil : ZHAW / IFM .

; ().

The perceived value of Facility Management in Swiss hospitals

.

In: Working Paper. CH-Zürich Wädenswil : ZHAW / IFM .

().

Facility Management in Spitälern - der doppelte Nutzen

.

Handbuch Gesundheitswesen Schweiz im Umbruch. Sursee: TrendCare .

Beiträge, peer-reviewed

; ; ().

Taking off: Conceptual Model for FM in airports

.

In: Research Papers for EuroFM’s 16th Research Symposium EFMC 2017. (54 - 64). Madrid: Polyteknisk Forlag. Peer reviewed.

; ; ; ().

A Systematic Look at FM’s Organizational Structure in Swiss Hospitals

.

IFMA Academic & Research Track Proceedings World Workplace Conference in San Diego Peer reviewed.

; ().

How FM can enable the increasing need for process orientation in hospitals

.

Facility Management (TU Wien) Peer reviewed.

; ; ; ; ; ().

Legionella and risk management in hospitals — A bibliographic research methodology for people responsible for built environment and facility management

.

Int. J. Hyg. Environ. Health, 219, 8. pp. 890-897. dx.doi.org/10.1016/j.ijheh.2016.07.003. Peer reviewed.

; ; ; ().

Moving non-nursing Activities to FM - example of a successful collaboration of FM research and practice

.

In: Balslev Nielsen, Susanne; Jensen, Per Anker (Hg.). Research Papers for Eurofm's 15th Research Symposium at EFMC2016 8.-9. June 2016 in Milan Italy (198-207). Lyngby: Politeknisk Forlag. Peer reviewed.

; ().

Optimisation of Nutrional Situation - A Case Study at a School for Adults in Switzerland

.

In: International Federation for Home Economics (Hg.). XXIII IFHE World Congress 2016 - Abstract Book + Full Paper . Daejeon Convention Center, Daejeon, Korea (145). : Daejeon: IFHE. . Peer reviewed.

; ; ; ().

Towards Enterprise Application Integration Principles for Facility Management Software in Hospitals

.

IFMA World Workplace 2017 Peer reviewed.

; ; ; ().

A Method to Benchmark Cleaning Services in Swiss Hospitals

: IFMA Academic & Research Track Proceedings World Workplace Conference in Denver.

International Journal of Facility Management, , 6, 1. Peer reviewed.

; ().

Catering Benchmark of Swiss Hospitals

.

International Journal of Facility Management, 6, 1. Peer reviewed.

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Legionella in FM - Detection of Legionella pneumophila in waterlines of dental surgeries in the Canton of Zurich, Switzerland

.

In: Alexander, Keith; Price, Ilfryn (Hg.). People Make Facilities Management (248-254). EuroFM Research Papers Advancing knowledge in FM. Schiphol-Rijk: European Facilities Management Network (EuroFM). Peer reviewed.

; ().

People make FM – An approach to professionalising FM services in a Swiss Hospital

.

In: Keith Alexander; Ilfryn Price (Hg.). EuroFM Research Papers - Advancing knowledge in FM. People Make Facilites Management. (237-242). Schiphol-Rijk: European Facilities Management Network (EuroFM). Peer reviewed.

; ().

Role Model for Chief Facility Managing Officers (CFMOs) based on the Service Allocation Model for Service Companies (SAMoS)

: A Theoretical Reflection and Basis for Discussion.

In: EuroFM 2015 Proceedings. (20-43). Glasgow: EuroFM. Peer reviewed.

; ; ; ; ; ; ().

FM research in Switzerland

.

Facilities, 32, 1/2. 18-26. Peer reviewed.

; ; ().

A Method to Benchmark Swiss Hospital Catering

: IFMA Academic & Research Track Proceedings World Workplace Conference in Philadelphia.

International Journal of Facility Management, 4, 3. Peer reviewed.

; ().

IFM Allocationmodel for Support Services in Hospitals as a Basis for FM Driven Financing of Healthcare Real Estate

.

International Journal of Facility Management , 4, 3. Peer reviewed.

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Health tourism - definition focused on the Swiss market and conceptualisation of health(i)ness

.

Journal of Health Organization and Management, 26, 1. 60-80. Peer reviewed.

; ().

Swiss Hospital Food - Optimisation Potential

.

International Federation for Home Economics (IFHE) XXII World Congress, Melbourne, Australia, 16.- 21.7.2012, Abstract Proceedings 124. Peer reviewed.

Beiträge, nicht peer-reviewed

; ().

Facility Management im Gesundheitswesen

: Ein ungeschliffener Juwel.

immobilia, 84, 6. 24-25.

; ().

FM-Kennzahlen und -Prozesse im Spital aktiv gestalten

: RemoS.

fmpro service, 2. 26 - 27.

; ; ().

Perfekt aufeinander abgestimmte FM-Leistungen im Spital – dank dem SLA-Good Practice Ansatz

.

In: InServFM Tagungsband. (252-257). Frankfurt am Main: mesago.

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Pretest and validation criteria for qualitative data collection in a two-stage explorative study on Legionella prevention in water systems in hospitals

.

[Oral Presentation] LJMU - Liverpool John Moores University, Faculty Research Week 2017. Faculty of Technology and Environment, Department of the Built Environment. 22.-26.05.2017

; ().

Ressourceneffizienz Dank Visualisierung von Prozess- und Kennzahlen-Zusammenhängen im Krankenhaus-FM

.

In: InServFM Tagungsband. (81-90). Frankfurt am Main: mesago.

; ().

Tools für FM in Healthcare

.

TRANSFER, 1 10 - 11.

; ().

Compilation and Classification / Reference Model of KPIs for non-medical Support Services in Hospitals

.

In: Research Papers for EUROFM’s 15th Research Symposium. EFMC 8-9 June 2016. (186 - 197). Milan, Italy: EFMC.

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Das Institut für Facility Management befindet sich mittendrin

: Nicht-medizinische Supportleistungen in Spitälern - ein Bereich im Wandel und....

clinicum, 2 116-117.

; ().

Facility Management (FM) – Unwort oder Allheilmittel?

: Fachtagungsreferat.

In: Fachtagung Bau und Betrieb von Spitälern . Fachtagung. (4. November 2016). Technische Universität Wien: Management Forum Starnberg GmbH.

; ; ; ().

Facility Management in Healthcare Institutions

: Why the non-medical processes are well worth a closer look.

Adjacent Government, 10. 22-23.

().

Facility Management in Swiss Hospitals – providing a critical competitive advantage

.

In: Facility Management - Here we go! Sammelband Symposium. (26-31). Zürich-Wädenswil: ZHAW / IFM.

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Methodological approach of assessing present state of technical processes in hospitals regarding risk management of Legionella in UK, GER and CH

: Abstracts of Federation of Infection Societies (FIS) Annual Conference and the 10th Healthcare Infection Society (HIS) International Conference 2016, 6-8 November 2016, Edinburgh.

Journal of Hospital Infection, 94, Supplement 1. S87-88.

; ().

MSc in Facility Management

: Kompetenter Partner der strategischen Unternehmesführung.

In: Institut für Facility Management (Hg.). Here we go! - Beitrag Symposiumsband. (107-115). Zürich: IFM.

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Risk Management - Hygiene and Legionella in water systems in hospitals

: Relevance for Facility Management and Facility Services.

Waterline - The Journal of the Water Management Society, Winter, 2016-17. 8-10.

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Duty holders for Legionella prevention in healthcare organisations: The implications for Facility Management

: Poster first published at ESGLI Conference, 3rd Annual Scientific Conference, London, 16.-17.09.2015. Poster Session 4 "Microbial Ecology, Prevention and Control Strategies", Poster No. 4/P45.

Printed in Waterline - Journal of the Water Management Society, 2015/16 p.36.

; ().

Legionella in Hospitals: Duties, responsible and integrated Risk Management

: A study on the role of Facility Management (FM) in cooperation with other people in charge.

Annual Conference 2015 of SGI/SGInf/SGNOR/SGSH. Abstract to Poster no. P113 (en). In: Swiss Medical Forum. Supplementum 63 ad Swiss Medical Forum 2015. Online publication. Muttenz: EMH Schweizerischer Ärzteverlag AG, 36 147.

; ().

Pflege im Spagat von Ressourcenknappheit und Technologiewandel - eine Herausforderungen, die zur Chance werden muss

.

Clinicum, 1 2-4.

; ().

«Qualifizierte Services in Geldwerte umsetzen?!?»

: Konferentvortrag.

In: 4. Fachkonferenz, Strukturen des Spitals der Zukunft. Konferenz. (17 Oktober 2014). Luzern: Blezinger Healthcare Academy.

().

Hotelleriebenchmark - der Schlüssel zum Erfolg?

: Trends und Perspektiven im Gesundheitswesen.

Trendtage Gesundheit Luzern, 10, 29-31.

; ().

Planung und Konzepte als Erfolgsfaktor

.

Heime und Spitäler, 4 / 2014. 26-27.

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Verpflegungsmanagement im Spital als Schnittstellenaufgabe

.

Transfer, 1. 3.

; ().

Einkauf und Supply Chain Management

: Wichtige Kompetenzen für angehende Facility Manager/innen.

Beschaffungsmanagement - Fachzeitschrift für Einkauf und Supply Management, 12-01/2013-14. 12-13.

; ().

A Conceptualisation for the Future Health Care

.

In: IN Proceedings CIB W070 International Conference in Facilities Management. CIB 070, FM in the Experience Economy (Hg.). IN Proceedings CIB W070 International Conference in Facilities Management . FM in the Experience Economy. (58-64). São Paulo, Brazil: CIB W070 .

; ().

Gesundheitstourismus Position und Potential

.

Transfer, 3. 6.

().

Konkurrenzkampf im Gesundheitswesen

.

Transfer, 3. 1.

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Wandel im Gesundheitswesen

.

Das Magazin der Gastronomie, 6. 71-73.