Publications
Publications and projects according to DDC 410.285: Computational linguistics
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Cotelli Kureth, Sara; Lehr, Caroline,
2024.
In:
Perspectives didactiques pour la traduction automatique dans l’apprentissage des langues, Université de Lorraine, Nancy, France, 5 avril 2024.
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Wulf, Jochen; Meierhofer, Jürg,
2024.
Exploring the potential of large language models for automation in technical customer service [paper].
In:
Bigdeli, Ali Z.; Baines, Tim; Akkermans, Henk, eds.,
Digital Service Innovation: Redefining Provider-Customer Interactions : Proceedings of the Spring Servitization Conference.
Spring Servitization Conference, Tilburg, The Netherlands, 13-14 May 2024.
The Advanced Services Group.
pp. 146-157.
Available from: https://doi.org/10.21256/zhaw-30660
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Wulf, Jochen; Meierhofer, Jürg,
2024.
Wie LLMs die Automatisierung im Kundendienst fördern.
ServiceToday.
38(Sonderausgabe 2024), pp. 82-83.
Available from: https://bc-production.pressmatrix.com/de/profiles/3df31a994fc2/editions/2ed85b567c8dfa546626/pages/page/42
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Tuggener, Don; Niehaus, Susanna,
2024.
ERCIM News.
(136), pp. 22-23.
Available from: https://doi.org/10.21256/zhaw-29792
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Summers, Elana; Kappus, Martin; Ehrensberger-Dow, Maureen,
2023.
Collaborative possibilities of CAT tools in the revision process.
Revista Tradumàtica.
(21), pp. 300-308.
Available from: https://doi.org/10.5565/rev/tradumatica.314
Projects
Projects according to DDC 410.285: Computational linguistics
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NLP Community Building - ComBi
SwissNLP would like to take concerted action to better network Swiss players from industry, science and administration in the field of Natural Language Processing (NLP). For this reason various activities are to be carried out until the end of 2025 such as expert group meetings, applied conferences, data ...
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Potentials of Advanced Text Technologies: Machine Learning-based Text Recognition (PATT)
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Investor and Stakeholder Tools for Tracking Companies’ Climate Commitments, Greenwashing and ESG Trends
In this project, we are developing science-based methods to systematically identify potential greenwashing in corporate communications as well as signals of green innovations and technologies. By applying advanced AI methods to thousands of stocks, we aim to develop novel, ESG-compliant financial products. ...
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Inclusive Information and Communication Technologies (IICT)
The goal of this flagship is to develop information and communication technologies (ICT) for persons with disabilities. In particular, the flagship targets five applications: text simplification, sign language translation, sign language assessment, audio description, and spoken subtitles. Each application ...
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Field study: Digital discourse analyses in Switzerland
The field study identifies the current state of digitized discourse analysis among public and private actors. As a result, a Swiss map of digital discourse analysis is created. Results of discourse research have shown: Those who want to be successful in society and make a difference must be able to orient themselves ...